Cafe store manager Work, Jobs in Forest Gate, Gtl (with Salaries)

Cafe store manager
Tease/ Enel Hospitality —London
- £33,500 - £35,000 a year
- Overtime
- Hospitality
- Customer service
- Microsoft Office
Quick apply
6h
Store Manager – Açaí Berry Foods
Acai Berry Food Ltd —London
- £14.75 an hour
- Weekend availability
- Hospitality
- Management
- Cooking
- Store discount
- Employee discount
Quick apply
10h
Store Manager
Caffe Nero Finchley Road —London
- Up to £32,000 a year
- Full-time
- Café
- Employee discount
- Referral programme
3d
Store Manager
Yuum —London
- £36,000 - £40,000 a year
- Weekend availability
- Hospitality
- Customer service
- In-person
- Annual leave
- Employee discount
Quick apply
Cafe Manager
Morrisons —London
- Hospitality
- Team management
- Café
- Employee discount
Quick apply
Delicatessen Store Manager
Hack & Veldt Delicatessen —Chiswick
- £38,000 - £40,000 a year
- Weekend availability
- Bar
- Sales
- Customer service
- Store discount
- Employee discount
Quick apply
2d
Supervisor
MYKA London —London
- £15 - £16 an hour
- Weekend availability
- Hospitality
- Sales
- Customer service
- Employee discount
Quick apply
8d
Assistant Store Manager
Hotel Chocolat —London
- Microsoft Word
- Hospitality
- Microsoft Excel
- Employee discount
General Manager
Honi Poke —London
- £31,000 - £32,000 a year
- Full-time
- Hospitality
- Fast casual restaurant
- Restaurant
- Employee assistance programme
- Employee discount
Quick apply
9d
Shift Leader
Caffe Nero Brentwood —Brentwood
- £12.76 - £12.91 an hour
- Full-time
- No experience needed
- Supervising experience
- Café
- Employee discount
- Referral programme
3d
Retail Manager
880 Hard Rock Cafe UK —London
- English
- Leadership
- Communication skills
Quick apply
7d
Assistant Manager - Coffee Shop
WatchHouse - Battersea Power Station —London
- £29,500 - £33,900 a year
- Full-time
- Hospitality
- Café
Quick apply
Assistant Coffee Shop Manager (New Opening)
Watchhouse - Parsons Green —London
- £31,900 - £35,000 a year
- Full-time
- Hospitality
- Café
Quick apply
Retail Department Manager - Essex
Morrisons —Canvey Island Winter Gardens
- Leadership
- Communication skills
- School
- Annual leave
- Employee discount
Quick apply

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Cafe store manager

Tease/ Enel Hospitality -
London

Quick apply

Job details

Full-time
£33,500 - £35,000 a year
6 hours ago

Qualifications

Hospitality
Customer service
Microsoft Office
First Aid Certification
Personal Licence
Staff training
Leadership
Communication skills

Full job description

Store Manager – TEASE London

Reports to: Head of Operations
Location: TEASE London

Role Purpose

The Store Manager is responsible for the day-to-day leadership and performance of their store, ensuring every customer receives an exceptional experience while the business consistently delivers strong commercial results.

This is a hands-on leadership role. The Store Manager is expected to lead by example, support the team during busy trading periods, maintain the highest operational standards, and build a positive culture focused on quality, accountability, and continuous improvement.

The Store Manager is fully accountable for their store's sales performance, labour, profitability, customer satisfaction, food safety, and team development.

Key Responsibilities

Leadership & Team Management

Lead, motivate and inspire the team to deliver exceptional customer service every day.
Recruit, onboard and retain high-performing team members.
Coach Supervisors, Baristas and Kitchen Team Members through regular feedback and performance reviews.
Create a positive, professional and accountable working culture.
Lead daily team briefings and regular development meetings.
Manage performance issues fairly and professionally.
Ensure all team members complete their training and development plans.

Customer Experience

Always deliver an outstanding customer experience.
Ensure drinks and food are prepared consistently to TEASE recipes and standards.
Handle customer complaints professionally and resolve issues quickly.
Maintain excellent customer satisfaction scores and minimise refunds.
Continuously look for opportunities to improve the guest experience.

Commercial Performance

Take ownership of all key business metrics including:

Sales
Labour %
Gross Profit
Waste
Staff Food
Average Transaction Value
Refunds
Mystery Shopper scores (where applicable)

Responsibilities include:

Deliver weekly sales targets.
Control labour through effective rota planning.
Maximise productivity throughout the day.
Reduce unnecessary costs.
Identify opportunities to increase revenue.
Review weekly business reports and implement action plans.

Operations

Ensure the store consistently operates to TEASE standards by:

Maintaining exceptional cleanliness.
Following all opening and closing procedures.
Completing daily operational checklists.
Managing stock levels effectively.
Ordering products accurately.
Reducing waste.
Ensuring equipment is maintained and reported when faulty.
Maintaining excellent presentation throughout the store.

Food Safety & Health & Safety

Take full responsibility for compliance with:

Food Safety
HACCP
Health & Safety legislation
Environmental Health standards
Company policies
Fire Safety
COSHH
Accident reporting

Ensure all documentation is completed accurately and on time.

Quality Control

Maintain exceptional product quality by ensuring:

Every drink follows recipe specifications.
Every food item meets presentation standards.
Portion control is consistent.
Speed of service targets are achieved.
Daily quality checks are completed.
Team members are regularly observed and coached.

Financial Responsibilities

Responsible for:

Labour budgets
Stock management
Waste control
Cash handling (where applicable)
Weekly reporting
Invoice and delivery checks
Payroll accuracy
Overtime approval
Store profitability

Stock Management

Complete regular stock counts.
Investigate stock variances.
Minimise waste and losses.
Ensure correct product rotation (FIFO).
Maintain adequate stock availability.
Work closely with the Central Kitchen and suppliers.

Training & Development

Ensure every new team member receives a structured induction.
Coach team members daily.
Identify future Supervisors and Assistant Managers.
Ensure training records remain up to date.
Drive consistency across all products and service standards.

Communication

Maintain excellent communication with the Head of Operations.
Attend management meetings.
Produce accurate weekly reports.
Communicate business updates clearly to the team.
Escalate operational issues promptly.

Key Performance Indicators (KPIs)

The Store Manager will be measured against:

Sales growth
Labour %
Gross Profit
Customer satisfaction
Refund percentage
Mystery Shopper results
Food Safety audit scores
Stock variance
Waste %
Team retention
Staff engagement
Training completion
Store cleanliness
Operational compliance

Skills & Experience

Essential

Minimum 2 years' experience managing a fast-paced hospitality or retail operation.
Strong leadership and coaching skills.
Excellent organisational abilities.
Commercial awareness.
Ability to analyse business performance.
Excellent communication skills.
Strong problem-solving ability.
Confident using POS systems and Microsoft Office/Google Workspace.
Passion for customer service.

Desirable

Experience within speciality coffee, cafés or premium hospitality.
Food Safety Level 3.
Personal Licence (where applicable).
First Aid qualification.

Personal Attributes

The successful Store Manager will be:

A natural leader.
Positive and energetic.
Hands-on and willing to support wherever needed.
Calm under pressure.
Highly organised.
Commercially minded.
Detail-oriented.
Passionate about delivering exceptional customer experiences.
Committed to developing people.
Flexible and adaptable.
Results-driven with a continuous improvement mindset.

Working Hours

This is a full-time role requiring flexibility to work evenings, weekends and public holidays in line with business needs.

What Success Looks Like

A successful Store Manager at TEASE will:

Build a high-performing, engaged team.
Deliver consistently exceptional products and customer experiences.
Achieve sales and profitability targets.
Maintain excellent operational and food safety standards.
Develop future leaders within the business.
Create a store culture where quality, teamwork, accountability and hospitality are at the heart of everything we do.

Pay: £33,500.00-£35,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

cafe store manager jobs in forest gate, gtl

Cafe store manager

Store Manager – Açaí Berry Foods

Store Manager

Store Manager

Cafe Manager

Delicatessen Store Manager

Supervisor

Assistant Store Manager

General Manager

Shift Leader

Retail Manager

Assistant Manager - Coffee Shop

Assistant Coffee Shop Manager (New Opening)

Retail Department Manager - Essex

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