Customer experience & operations executive Work, Jobs in Glascoed, Mon (with Salaries)

Customer Experience & Operations Executive
Boyce Group —Newport
- Up to £28,000 a year
- Part-time
- Microsoft Word
- Hospitality
- Microsoft Outlook
Quick apply
6d
Customer Operations Executive
Interbridge Mortgages Limited —Cardiff
- Full-time
- Hybrid work
- Data entry
- Financial services
- Communication skills
Quick apply
Customer Relations Executive
ETL Systems Ltd —Madley
- Full-time
- Hybrid work
- Microsoft Excel
- ERP systems
- Microsoft Office
- Free parking
- Employee discount
10d
Senior Executive, Customer Success
AirAsia —Newport
- Full-time
- Customer service
- Bachelor's degree
PRIVATE HIRE SALES EXECUTIVE
Adventure Travel —Cardiff
- £35,000 - £38,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Sales
Quick apply
5h
Account Executive
ClearCourse —Bristol
- £40,000 - £45,000 a year
- Full-time
- Remote
- Hospitality
- Sales
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
11d
Supplier Manager
Welsh Water —Newport
- £74,700 a year
- Hybrid work
- Continuous improvement
- Contracts
- Negotiation
6d
Head of Operations
ASDAN —Bristol
- £47,500 - £54,750 a year
- Full-time
- Hybrid work
- Management
- Supervising experience
- In-person
- Sick pay
Quick apply
5d
Arrears Executive (Mortgage Litigation)
Tandem Bank —Cardiff
- Up to £37,000 a year
- Hybrid work
- Customer service
- Financial services
- Annual leave
- Employee discount
Quick apply
11d
Head of Operations Quality
Safran —Cwmbran
- Full-time
- Management
- Engineering
- Continuous improvement
- Employee assistance programme
Account Executive - Field Sales
Flipdish —Cardiff
- Sales
- Business development
- Restaurant
- Annual leave
- Employee stock ownership plan
Quick apply
Corporate Receptionist
NAB-Jones Lang LaSalle Services —Bristol
- Full-time
- Microsoft Outlook
- Computer literacy
- Microsoft Office
Quick apply
Operations Executive
Ski Team4 —Bristol
- £26,000 - £28,000 a year
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
Quick apply
2h
Junior Account Executive
Meltwater Group —Cardiff
- Hybrid work
- Sales
- English
- Business development
- Annual leave
Talent Acquisition Partner
KLA —Newport
- Full-time
- English
- Analysis skills
- Project management
Sales Manager
Vertu Motors —Newport
- £45,000 a year
- Full-time
- Sales
- Customer service
- Organisational skills
- Employee discount
Quick apply
6d
Senior Procurement Officer
Welsh Parliament —Cardiff
- £38,930 - £46,445 a year
- Full-time
- Analysis skills
- Presentation skills
- IT
2d
Marketing Executive
Howden Group Holdings —Bristol
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Pensions Associate
Gallagher Benefit Services —Bristol
- Microsoft Office
- Analysis skills
- Communication skills
- Employee stock purchase plan
- Life insurance
Front of House Manager / General Manager
HR Executive Limited —Bristol
- £35,000 - £40,000 a year
- Full-time
- Management
- In-person
- Leadership
Quick apply

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Customer Experience & Operations Executive

Boyce Group
Newport

Quick apply

Job details

Part-time
Up to £28,000 a year
6 days ago

Benefits

On-site parking

Qualifications

Microsoft Word
Hospitality
Microsoft Outlook
Customer service
GCSE
Barista experience

Full job description

Customer Experience & Operations Executive

Little Kingdom | Kingsway Shopping Centre, Newport

Part Time Role | Contracted hours | Weekend & event availability required

Little Kingdom is a premium family leisure destination within Kingsway Shopping Centre. The venue has been designed to deliver a high-quality, well-managed experience for families, schools, and organised events — not a casual soft-play operation. We are now seeking Customer Experience & Operations Executives to play a key role in maintaining service standards, supporting daily operations, and ensuring the venue consistently operates at a professional level. This is a responsibility-led role suited to individuals who take pride in ownership, standards, and customer outcomes.

Why This Role Is Different

This is not a “floor assistant” position. You will be trusted with:

Representing the business on shift
Handling customer issues and complaints end-to-end
Supporting events and group bookings
Maintaining presentation, cleanliness, and safety standards
Completing operational and administrative records accurately
Supporting service delivery across Little Kingdom and Café Utopia
You will be expected to think, act, and communicate professionally.

Your Role in Practice

On a typical shift, you will:

Act as a visible, composed point of contact for customers and families
Resolve issues calmly and confidently, escalating where appropriate
Support event delivery, bookings, and peak-time operations
Maintain high standards of cleanliness, safety, and facilities presentation
Undertake and oversee routine cleaning and facilities tasks as part of operational ownership
Complete shift reports, incident logs, and operational records
Support members by modelling the right behaviours and standards
Provide operational support with food and coffee orders at Café Utopia during busy periods or planned cover
This role suits individuals who are comfortable balancing customer service, operations, and standards in a live environment.

Who This Role Is For

We are looking for individuals who:
Have experience in retail, hospitality, leisure, or customer-focused operational roles
Are confident handling customer complaints and difficult conversations
Take pride in presentation, cleanliness, and how a venue operates
Are organised, reliable, and administratively competent
Can work independently and make sound decisions on shift
Want a role with structure, trust, and accountability
Barista trained and Café experience preferred
This role is not suitable for first-time job seekers or those looking for casual, short-term work.

What You’ll Gain

Salaried structure with contracted hours
A professional working environment with clear standards
Trust and autonomy once trained
Exposure to operations, events, and customer experience management
Development opportunities within the wider Boyce Group
Stability within a growing leisure and hospitality operation
Additional Information
An enhanced DBS check will be required
Weekend and peak-period availability is essential
Candidates must be comfortable working in busy, public-facing environments

Job Type: Part-time

Pay: Up to £28,000.00 per year

Benefits:

On-site parking

Application question(s):

Are you able to work weekends & school holidays?

Experience:

Customer service: 3 years (preferred)

Work Location: In person

Quick apply

Refine Your Search

customer experience & operations executive jobs in glascoed, mon

Customer Experience & Operations Executive

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Customer Relations Executive

Senior Executive, Customer Success

PRIVATE HIRE SALES EXECUTIVE

Account Executive

Supplier Manager

Head of Operations

Arrears Executive (Mortgage Litigation)

Head of Operations Quality

Account Executive - Field Sales

Corporate Receptionist

Operations Executive

Junior Account Executive

Talent Acquisition Partner

Sales Manager

Senior Procurement Officer

Marketing Executive

Pensions Associate

Front of House Manager / General Manager

I want to receive the latest job alerts for customer experience & operations executive in glascoed, mon

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