Customer service agent Work, Jobs in Irlam, Gtm (with Salaries)

High Risk Recoveries Agent
Clear Business —Sale
- £25,870 - £33,000 a year
- Full-time
- Hybrid work
- Free parking
- Annual leave
Quick apply
Customer Service Agent
Aira —Manchester
- Monday to Friday
- Hybrid work
- Customer service
- Free parking
- Annual leave
Quick apply
10d
Reservations Agent
Ready Steady Store Ltd —Manchester
- From £27,563 a year
- Weekend availability
- Sales
- Customer service
- Driving
- Free parking
- Store discount
Quick apply
4d
Sales Advisor (Evenings and Weekends only)
Interact CC —Wigan
- £15 an hour
- Weekends only
- Sales
- Customer service
- Organisational skills
- Employee assistance programme
- Gym membership
Quick apply
4d
Compliance Agent
Phillips & Cohen Associates —Salford
- £27,000 - £29,000 a year
- Full-time
- Hybrid work
- Computer literacy
- IT
- Communication skills
- Free parking
- Employee discount
Quick apply
11d
Customer Services Agent
Singapore Airlines Ltd —Manchester Airport
- £24,000 - £26,000 a year
- Weekend availability
- Customer service
- In-person
- Life insurance
Quick apply
Rental Agent
SIXT UK —Manchester
- From £28,332.20 a year
- Driving
- Communication skills
- Paid training
- Annual leave
Quick apply
telesales / booker
Empower Me Studio LTD —Manchester
- £24,570 a year
- Full-time
- Customer service
- In-person
- Free parking
Quick apply
Call Centre Agent
Interact CC —Wigan
- £10.45 - £12.75 an hour
- Full-time
- Microsoft Word
- Microsoft Outlook
- In-person
- Employee assistance programme
- Employee discount
Quick apply
11d
Customer Resolution Agent
Aira —Manchester
- Monday to Friday
- Hybrid work
- CRM software
- Customer service
- Communication skills
- Free parking
- Annual leave
Quick apply
10d
Customer Care Agent
ABM —Manchester Airport
- Full-time
- Customer service
- Communication skills
Customer Care Agent
ABM UK —Manchester Airport
- Full-time
- Customer service
- Communication skills
- Employee discount
Quick apply
Customer Service Agent - Liverpool John Lennon airport - PART TIME - UK
Swissport International AG —Liverpool
- £12.91 an hour
- Part-time
- Hospitality
- Customer service
- English
- Free parking
- Employee assistance programme
2d
Passenger Services Agent
PrimeFlight —Manchester
- Customer service
- Communication skills
- Free parking
- Employee discount
Administrator
Leighton Snow Estate Agents —Stockport
- £25,000 - £27,500 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Free parking
Quick apply
4h
Sales Agent
Mis-sold Expert —Manchester
- £30,000 - £35,000 a year
- Full-time
- English
- Financial services
- In-person
Quick apply
CCTV/ Customer Service Agent
APCOA PARKING (UK) LTD —Wigan
- £12.71 an hour
- Full-time
- Microsoft Excel
- Customer service
- Communication skills
- Free parking
- Employee discount
Quick apply
10d
Property Manager – Salford – HMO and Co-Living
The HMO Guys —Salford
- £26,000 - £30,000 a year
- Full-time
- Customer service
- Administrative experience
- Driving
- Sick pay
Quick apply
5d
Lettings Negotiator/Property Manager
Ashworth Holme Estate Agents —Sale
- £25,000 - £28,000 a year
- Full-time
- Customer service
- Driving
- Organisational skills
- Free parking
Quick apply
1d
Baghall Agent
PrimeFlight —Manchester
- Overtime
- Supervising experience
- Driving
- Communication skills
- Free parking
- Employee discount

I want to receive the latest job alerts for customer service agent in irlam, gtm

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer service agent jobs near irlam, gtm

High Risk Recoveries Agent

Clear Business -
Sale

Quick apply

Job details

Full-time
£25,870 - £33,000 a year

Benefits

Free parking
Cycle to work scheme
Annual leave
Company pension
Employee discount

Full job description

Are you a skilled negotiator with a knack for managing high-risk accounts? Do you thrive in a challenging environment where your expertise in debt recovery can make a significant impact? If so, we have the perfect opportunity for you!

The Role

As a High-Risk Recoveries Agent, you will be responsible for recovering debts from high-risk customers with significant balances and complex issues. You will also manage accounts undergoing complex change of tenancy processes and collaborate with third-party Debt Collection Agencies (DCAs) to oversee the end-to-end collection of debt up to the point of litigation.

What you’ll be doing

Portfolio Management: Effectively manage a defined portfolio of high-risk customers through the debt collection process.
Debt Queries: Oversee and manage all debt-related queries for your portfolio by handling inbound calls and correspondences.
Customer Contact: Actively contact overdue customers using statement of account reconciliations and other methods to review overdue balances.
Resolution Management: Aim for first-time resolution by agreeing on payment plans and resetting Direct Debits to avoid future debts.
Team Collaboration: Work with supporting teams to escalate balances and move accounts through the debt management process.
Tenancy Cases: Collaborate with Change of Tenancy teams on complex cases to verify tenancy details and collect outstanding debt.
Complaint Resolution: Review and resolve complaints in line with our processes, supporting the payments specialist team and customer resolution team.
Dispute Resolution: Liaise with our Customer Resolution Team to resolve disputes preventing payment.
Compliance: Ensure adherence to company policies, collections processes, and regulatory standards.
Regulatory Standards: Ensure all activities comply with GDPR and quality policies.

Your experience

Previous experience in a high-risk debt collection role dealing with complex customer issues.
Previous experience working within a utilities industry collecting customer debt.
Experience of working with defined ledgers of customer debt.
In-depth knowledge of debt management systems and how best to use these to manage customer debt.
In-depth knowledge of regulatory and legal frameworks impacting management of customer debt.

Our Story

Clear Business was established with the goal of simplifying our customers' lives and making our colleagues' experiences more rewarding. As one of the top providers for small businesses in the UK, we offer a truly distinctive service by providing all essential services in one place: Phone, Broadband, Mobile, Water, Gas, Green Electricity, Payment Services, and Insurance.

For more than two decades, our growth journey has been marked by various accolades, such as Investors in People, The Northern Contact Centre Awards 2023, and Learning at Work Week Awards 2023. Our latest achievement was receiving the 'One to Watch' award from Best Companies.

In return for your hard work, you’ll get

It takes all kinds of people to make Clear Business the success that we are, and we’ve got a range of benefits to make sure everyone is happy.

Pension contributions and life assurance coverage.
Generous discounts at numerous high street and online retailers.
25 days of annual leave, increasing to 28 days based on tenure.
Enjoy your birthday off every year.
Ability to purchase up to 10 additional holidays and sell up to 5 days per year.
Cycle to work and travel loans for people wanting a greener commute.
Comprehensive well-being support, including round-the-clock access to a GP, mental health assistance, fitness programs, and complimentary legal and financial advice.

The important extras

Hybrid working model: the choice to work remotely for three days.
Engage in charity fundraising and volunteering activities as part of our giving back initiative.
Enjoy fantastic on-site amenities including a complimentary gym, free parking, a subsidized café, and an on-site bar for post-work drinks, quiz nights, and social gatherings.
Full time/Permanent contract of 37.5 hours per week.
No weekends and every bank holiday off.

What happens next

If you’re looking for a new challenge with great benefits at an award-winning company, then Clear Business is the place for you. To be part of our continued success click ‘Apply’ today to take the next step in your career.

Across Clear Business, we’re passionate about creating an inclusive team and celebrating our diversity. We want talented people with great skills and matching values to join our teams.

All successful candidates will be subject to pre-employment checks.

#LI-KG1

We are one of the UK’s leading providers of essential services to small businesses. We supply a wide range of essential services – Fixed Lines, Broadband, Mobile, Water, Gas, Green Electricity and Insurance through our sister company The Insurance Octopus. Our goal is to simplify essential services for our customers by offering the widest range of products on the market. Not only have we experienced continued growth and strong financial performance as a result, we have been recognised by the following awards:

The Lloyds Bank National Business Awards 2019
Greater Manchester Business Awards 2019
Lanarkshire Business Excellence Awards 2019

Email: [email protected]

Quick apply

Refine Your Search

customer service agent jobs in irlam, gtm

High Risk Recoveries Agent

Customer Service Agent

Reservations Agent

Sales Advisor (Evenings and Weekends only)

Compliance Agent

Customer Services Agent

Rental Agent

telesales / booker

Call Centre Agent

Customer Resolution Agent

Customer Care Agent

Customer Care Agent

Customer Service Agent - Liverpool John Lennon airport - PART TIME - UK

Passenger Services Agent

Administrator

Sales Agent

CCTV/ Customer Service Agent

Property Manager – Salford – HMO and Co-Living

Lettings Negotiator/Property Manager

Baghall Agent

I want to receive the latest job alerts for customer service agent in irlam, gtm

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected