Customer service Work, Jobs in Parkstone, Dor (with Salaries)

Customer Contact Specialist
Van Mossel Automotive Group UK Ltd —Poole
- £28,089 - £38,000 a year
- Full-time
- Sales
- Customer service
- Organisational skills
- Employee discount
- Gym membership
Quick apply
Customer Service Assistant
Southern Coop —Poole
- £12.21 - £12.71 an hour
- Part-time
- Employee assistance programme
- Employee discount
Crew Member
Five Guys UK —Poole
- £11.25 - £14.70 an hour
- Restaurant
- Annual leave
- Employee discount
6d
Office Junior/Administrator
The Play Inspection Company —Poole
- £19,000 - £23,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Driving
- Free parking
Quick apply
Sales Assistant
Huws Gray Group —Poole
- Sales
- Annual leave
- Employee discount
Retail Sales Advisor
Life Balance Chiropractic —Poole
- £13.50 - £19.00 an hour
- Part-time
- No experience needed
- Communication skills
- Free parking
Quick apply
Sales Associate
Ernest Jones —Bournemouth
- £12.71 an hour
- Part-time
- Employee discount
Team Member
KFC —Poole
- Up to £12.71 an hour
- Part-time
- Restaurant
- Employee assistance programme
- Employee discount
Customer Service Advisor (Insurance)
Brown & Brown Europe —Poole
- Full-time
- Customer service
- In-person
- Negotiation
- Free parking
- Employee stock purchase plan
Quick apply
Customer Team Member
Co-op —Poole
- £13.04 an hour
- Overtime
- Bakery
- Store discount
- Employee discount
Customer Service Consultant
Alexander Mann Solutions (AMS) —Bournemouth
- £13.87 an hour
- Full-time
- Hybrid work
- Customer service
- Financial services
- Work from home
Customer Sales Advisor
Halfords —Poole
- £10.85 - £12.71 an hour
- Part-time
- Sales
- Customer service
- Retail sales
- Store discount
- Health & wellbeing programme
14d
Customer Service Adviser
Pennon Water Services —Bournemouth
- £28,005 a year
- Customer service
- IT
- Communication skills
- Annual leave
- Employee assistance programme
4d
Sales Advisor
The Perfume Shop —Bournemouth
- £8.81 - £13.04 an hour
- Sales
- IT
- Employee discount
11d
Receptionist/Shop Assistant
SHOREFIELD HOLIDAYS LTD —Wimborne
- £12.95 an hour
- Temporary
- Bilingual
- Microsoft Word
- Microsoft Outlook
- Free parking
- Employee discount
Quick apply
12d
Sales Colleague
Currys —Poole
- £12.71 - £13.01 an hour
- Full-time
- Sales
- Annual leave
- Employee discount
Receptionist / Administrator
Dorset HealthCare University NHS Foundation Trust —Wimborne
- £25,272 a year
- Full-time
- Administrative experience
- Front desk
- Free parking
10d
Customer Service & Mobility Advisor
Baron Medical Limited —Ferndown
- £14 an hour
- Full-time
- Microsoft Word
- Hospitality
- Microsoft Outlook
- Free parking
- Store discount
Quick apply
Customer Service ISSCO/0626/07
Transmission Developments Co (GB) Ltd —Poole
- Full-time
- Customer service
- Computer skills
- Free parking
14d
Night Barista
Costa Limited —Poole
- £13.12 - £15.12 an hour
- Part-time
- Fast casual restaurant
- Communication skills
- Employee discount

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Customer Contact Specialist

Van Mossel Automotive Group UK Ltd -
Poole

Quick apply

Job details

Full-time
£28,089 - £38,000 a year

Benefits

Cycle to work scheme
Company pension
Employee discount
Gym membership
Referral programme
Car scheme

Qualifications

Sales
Customer service
Organisational skills
Communication skills

Full job description

We have an opportunity for a Customer Contact Specialist to join our team at Poole Audi.

As a Customer Contact Specialist, you will play a key role in delivering an exceptional customer experience across our brands. Responsible for managing customer enquiries and service bookings, you will proactively contact customers to discuss service plans, maintenance requirements, and aftersales opportunities, helping to build lasting customer relationships while achieving booking and sales targets.

Your responsibilities will include:

Make outbound calls to follow up on existing customer enquiries.
Contact our customers to discuss the benefits of Service Plans and assist with plan setup and sales.
Promote and sell applicable scheduled maintenance, associated repair work, and vehicle recall campaigns.
Achieve monthly service booking and Service Plan targets.
Handle inbound service booking enquiries efficiently and professionally.
Deliver a consistently high level of customer service across all customer interactions.
Build and maintain positive relationships with customers, ensuring a seamless customer journey.
Accurately update customer records and booking information in relevant systems.

What you will need to be a Customer Contact Specialist at Poole Audi.

Ideally experience within the automotive industry or within an aftersales environment.
Experience in a customer-facing or telephone-based customer service role.
Confident and professional telephone manner.
Strong communication skills with the ability to build rapport quickly.
Good technical understanding and the ability to explain information clearly to customers.
Target-driven with the ability to achieve sales and booking objectives.
Excellent attention to detail and accuracy when updating customer records.
Strong organisational skills with the ability to manage multiple tasks effectively.
A professional, customer-focused approach and commitment to delivering outstanding service.

Hours of work: Monday to Friday 08.30 to 17.30

What you will get in return:

A competitive salary of £28,089 plus performance bonus OTE £38,000.

As well as your salary, you’ll enjoy a range of great benefits designed to support your wellbeing, career and lifestyle:

Car Benefit Scheme - Lease a Car from as little as £209 per month.

Vehicle Purchase Discount on various brands.

Company Discounts on MOTs, servicing, parts and accessories for you and your family.

Retail & Lifestyle Discounts - Access to 100+ rewards with Simply rewards, including gym memberships and local offers.

30 Days’ Holiday (including bank holidays)

Career Development & Training - Industry-leading brand training and ongoing support through our in-house learning management system.

Health Cash Plan - Includes mental health support, GP consultations, and cashback on dental, optical and prescription costs, plus access to private consultations.

Pension - Contributory pension through Aviva.

Life Assurance - Providing peace of mind for your loved ones.

Cycle to Work Scheme - Save money while supporting a healthier commute.

Refer a Friend Scheme Earn up to £2,000 on introducing successful employees.

Social Events - opportunity to get together with your colleagues, recent events have been go-karting, Charity quiz nights, Goodwood, Private cinema trips

Please note: some benefits are subject to eligibility criteria and successful completion of your probation period.

Why Join Van Mossel?

We are proud to be part of Van Mossel Automotive Group; an award winning, people orientated, family-owned business that has gained global recognition over a 78-year tenure in the automotive industry.

Van Mossel now operates in over 7 countries and have been named as one of the leading automotive companies in Europe.

At Van Mossel, we believe it’s our people who set us apart and drive our company forward as we continue to grow.

If this looks like the right role for you, we want to hear from you!

We are an equal opportunities employer and welcome applications from people of all backgrounds. We are committed to creating an inclusive workplace where everyone is treated fairly and with respect.

Job Type: Full-time

Pay: £28,089.00-£38,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

customer service jobs in parkstone, dor

Customer Contact Specialist

Customer Service Assistant

Crew Member

Office Junior/Administrator

Sales Assistant

Retail Sales Advisor

Sales Associate

Team Member

Customer Service Advisor (Insurance)

Customer Team Member

Customer Service Consultant

Customer Sales Advisor

Customer Service Adviser

Sales Advisor

Receptionist/Shop Assistant

Sales Colleague

Receptionist / Administrator

Customer Service & Mobility Advisor

Customer Service ISSCO/0626/07

Night Barista

I want to receive the latest job alerts for customer service in parkstone, dor

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