Administrator Work, Jobs in Ringmer, Esx (with Salaries)

Reactive Customer Service Administrator
One Stop Kitchens Ltd —Hailsham
- £25,000 a year
- Full-time
- Customer service
- Maintenance
- Microsoft Office
- Free parking
Quick apply
8d
Medical Records Administrator
Spire Healthcare —Hove
- 8 hour shift
- Computer literacy
- Annual leave
- Employee assistance programme
6d
Business Administrator
Balfour Beatty —Lewes
- Hybrid work
- Computer literacy
- Administrative experience
- Organisational skills
- Annual leave
2d
Customer Service Administrator
Flova UK Ltd —Hailsham
- Full-time
- Customer service
- Microsoft Office
- In-person
- Free parking
- Annual leave
Quick apply
12d
Medical Secretary - Medical Specialties
University Hospitals Sussex NHS Foundation Trust —Brighton
- £28,392 - £31,157 a year
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
5d
Office Administrator (Buxted CE Primary School)
East Sussex County Council —Uckfield
- Part-time
- Computer literacy
- Administrative experience
- Computer skills
- Annual leave
12d
Administration Assistant
RF Solutions Ltd —Burgess Hill
- From £13.24 an hour
- Full-time
- Customer service
- English
- Data entry
Quick apply
10h
Office Administrator
Whytecliffe Limited —Hove
- £14.02 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Nursing home
- Annual leave
Quick apply
1d
Administration Assistant to Financial Adviser (financial services experience required)
Professional Partners —Brighton
- £28,000 - £32,500 a year
- Part-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Work from home
Quick apply
7d
Receptionist/ Administrative Assistant - Newhaven School
Royal Borough of Greenwich —Newhaven
- £26,026 a year
- Monday to Friday
- Microsoft Office
- IT
- Communication skills
Administrator/Receptionist
Bupa —Brighton
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Employee discount
- Life insurance
Quick apply
8d
Claims Administrator
Balfour Beatty —Lewes
- Hybrid work
- Customer service
- IT
- Communication skills
- Annual leave
Office Administration
Pauls Mini Skips —Polegate
- From £13.50 an hour
- Full-time
- Microsoft Word
- Microsoft Outlook
- Computer literacy
- Free parking
- Employee discount
Quick apply
Music Publishing Administrator
Identity Music Ltd —Royal Tunbridge Wells
- £30,000 a year
- Full-time
- Google Suite
- Microsoft Excel
- Microsoft Office
- Free parking
- Health & wellbeing programme
Quick apply
Office Administrator/Receptionist
R J Dance Contractors (Ltd) —Brighton
- £15 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Annual leave
Quick apply
9d
Admin Assistant (Seaford Head School)
East Sussex County Council —Seaford
- Full-time
- Microsoft Powerpoint
- School
- Teaching
5d
Learning and Development Admin Assistant
Brewers Decorator Centres —Eastbourne
- Microsoft Excel
- Customer service
- Microsoft Office
- Employee assistance programme
8d
Office Administrator
Lancing Driver Training Ltd —Lancing
- £12.71 - £15.00 an hour
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
Quick apply
1d
Bank Medical Records Administrator
Spire Healthcare —Hove
- 8 hour shift
- Computer literacy
- Annual leave
6d
Administrator - Brighton College
Chartwells —Brighton
- £13.85 an hour
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee discount

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administrator jobs near ringmer, esx

Reactive Customer Service Administrator

One Stop Kitchens Ltd
Hailsham

Quick apply

Job details

Full-time
£25,000 a year
8 days ago

Benefits

Free parking
Company pension
Private medical insurance
On-site parking

Qualifications

Customer service
Facilities management
Maintenance
Catering
Microsoft Office
IT
Communication skills

Full job description

About the Role

We are looking for a highly organised and proactive Reactive Customer Service Administrator to join our growing commercial kitchen maintenance team. This is a fast-paced role where no two days are the same. You'll be responsible for managing reactive service requests, booking breakdowns, and ensuring customers receive outstanding service from the moment they report an issue through to completion.

If you're confident on the phone, enjoy problem-solving, and thrive in a busy environment, we'd love to hear from you.

Key Responsibilities

Answer incoming calls and emails from customers reporting breakdowns and service requests.
Log and manage jobs using our CRM/service management system.
Book in reactive breakdowns and ensure engineers have the information they need.
Chase outstanding jobs, parts, and updates to ensure timely completion.
Provide regular updates to customers on the progress of their jobs.
Liaise with engineers, suppliers, and customers to resolve issues efficiently.
Prioritise urgent breakdowns and ensure they are dealt with promptly.
Maintain accurate records and keep all job information up to date.
Monitor open jobs and proactively follow them through to completion.
Work towards and maintain departmental Key Performance Indicators (KPIs), including response times, job progression, customer communication, and service delivery targets.
Be aware of service level agreements (SLAs) and ensure jobs are managed in line with customer expectations and company standards.
Follow up completed works to ensure customer satisfaction.
Support the service team with general administration and day-to-day operations.
Deliver a high standard of customer service at every stage of the process.

What We're Looking For

Excellent communication skills and confidence speaking on the phone.
Strong customer service experience with a professional and friendly manner.
Highly organised with the ability to multitask in a busy environment.
Ability to work under pressure and prioritise competing demands.
Experience using CRM or job management systems (preferred but not essential).
Good IT skills, including Microsoft Office and email systems.
A proactive attitude with the ability to chase jobs and see them through to completion.
An understanding of working towards KPIs and meeting service performance targets.
Strong attention to detail and excellent problem-solving skills.
A positive team player with a willingness to help wherever needed.

Desirable Experience

Previous experience in a customer service or service administration role.
Experience within facilities management, engineering, maintenance, or commercial catering equipment industries would be advantageous.
Experience handling reactive maintenance or breakdown calls is a bonus.

What We Offer

Full-time, permanent position.
Competitive salary based on experience.
Training and development opportunities.
Supportive and friendly team environment.
Opportunity to grow within a well-established commercial kitchen services company.

Ideal Candidate

You are organised, proactive, and enjoy working in a fast-paced environment. You take ownership of your workload, communicate confidently with customers and engineers, understand the importance of achieving KPIs and service targets, and are committed to delivering excellent customer service while ensuring jobs are followed through from start to finish.

Pay: £25,000.00 per year

Benefits:

Company pension
Free parking
On-site parking
Private medical insurance

Work Location: In person

Quick apply

Refine Your Search

administrator jobs in ringmer, esx

Reactive Customer Service Administrator

Medical Records Administrator

Business Administrator

Customer Service Administrator

Medical Secretary - Medical Specialties

Office Administrator (Buxted CE Primary School)

Administration Assistant

Office Administrator

Administration Assistant to Financial Adviser (financial services experience required)

Receptionist/ Administrative Assistant - Newhaven School

Administrator/Receptionist

Claims Administrator

Office Administration

Music Publishing Administrator

Office Administrator/Receptionist

Admin Assistant (Seaford Head School)

Learning and Development Admin Assistant

Office Administrator

Bank Medical Records Administrator

Administrator - Brighton College

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