Quality team Work, Jobs in Rutherglen, Glg (with Salaries)

Resident Services Associate
Colby River —Glasgow
- 8 hour shift
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Life insurance
Quick apply
14d
Waste Operative - Immediate Starts Available
Caledonia ELT Recycling Ltd —Glasgow
- From £12.80 an hour
- Overtime
- Heavy lifting
- Driving
- Organisational skills
- Free parking
- Annual leave
Quick apply
Temporary Sales Assistant - UNIQLO Argyle Street
UNIQLO —Glasgow
- From £13.45 an hour
- Part-time
- Customer service
- Employee discount
Team Coordinator
Real Life Options —Glasgow
- £30,277.50 a year
- Full-time
- Supervising experience
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Order Packer
Glencrest Ltd —Glasgow
- £24,000 - £25,000 a year
- Full-time
- Heavy lifting
- Quality control
- Organisational skills
- Free parking
Quick apply
16h
Repairs Administrator
Upkeep Glasgow —Glasgow
- £27,976 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
Quick apply
Sales Assistant - UNIQLO Glasgow
UNIQLO —Glasgow
- From £13.45 an hour
- Part-time
- Customer service
- Employee discount
Quality Assurance- Backshift
Albert Bartlett —Airdrie
- £13.17 an hour
- Microsoft Office
- Analysis skills
- Leadership
- Health & wellbeing programme
- Annual leave
Quick apply
Customer Advisor
Everyday People Financial Solutions —Glasgow
- £27,976 - £31,252 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Employee discount
- Life insurance
Quick apply
14d
Production Operator
Smurfit Westrock —Bellshill
- Full-time
- Computer skills
- Communication skills
- Annual leave
Business Support Service Administrator
T-Squared —Glasgow
- Full-time
- Microsoft Word
- Microsoft Excel
- Administrative experience
- COVID-19 protective measures
- Employee discount
Quick apply
8d
Warehouse Operative (Picker) - FT or PT
Farmfoods —Cumbernauld
- £13.69 - £14.85 an hour
- Overtime
- Warehouse experience
- Annual leave
- Employee discount
Quick apply
4d
Production Operative
Hovis Bakery —Glasgow
- Warehouse experience
- IT
14d
Night Audit
Motel One —Glasgow
- Full-time
- English
- Hotel
- Front desk
Quick apply
3d
Telephone Operator
GlasGO Cabs —Glasgow
- £12.71 an hour
- Part-time
- Customer service
- Computer skills
- In-person
Quick apply
2d
Project Support Administrator
Environmental Essentials Ltd —High Blantyre
- £25,500 a year
- Full-time
- Microsoft Office
- Accounting
- Contracts
- Health & wellbeing programme
- Annual leave
Quick apply
19h
Warehouse Operative
PHOENIX Healthcare Distribution Limited —Glasgow
- £12.32 - £12.82 an hour
- Monday to Friday
- Communication skills
- Annual leave
- Employee assistance programme
Quality Manager - GMP Manufacturing
Sartorius —Glasgow
- Full-time
- Microsoft Word
- Microsoft Excel
- Master's degree
- Free parking
- Annual leave
Team Secretary Long Term Conditions Services
NHS Scotland —Kilmarnock
- £29,103 - £31,409 a year
- Part-time
- Remote
- English
- Annual leave
- Employee assistance programme
16h
Technical Operations Administrator
Rockson First Limited —Coatbridge
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Administrative experience
- Free parking
- Annual leave
Quick apply
7d

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Resident Services Associate

Colby River
Glasgow

Quick apply

Job details

Fixed term contract
14 days ago

Benefits

Cycle to work scheme
Annual leave
Company pension
Life insurance

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Facilities management
Complaint handling
Microsoft Office
Organisational skills
Communication skills

Full job description

Build Your Future with Colby River

At Colby River, we are shaping the landscape of UK real estate. With expertise across Investment Management, Development Management and Property Management, we take a strategic, long-term approach to investing in, developing and operating high-quality residential communities across the UK.

We operate across key living sectors including Multi-Family Living, Single Family Housing (SFH) and Purpose-Built Student Accommodation (PBSA). By combining deep market insight with disciplined operational delivery, we create sustainable value for our investors and exceptional experiences for our residents.

With a forward-looking approach that responds to changing residential needs across the UK, we are building a platform designed for long-term growth.

About the Role

We are pleased to offer an opportunity to join our team at Granary Quay, our impressive 342-home Build-to-Rent development in Glasgow, as a Resident Services Associate on a fixed-term basis until 30 September 2026.

As part of the on-site Resident Services Team, you will play a key role in delivering an exceptional resident experience, acting as one of the first points of contact for residents, prospective residents and visitors. This varied role combines customer service, resident engagement, leasing support and day-to-day operational responsibilities, helping to ensure Granary Quay remains a welcoming, safe and vibrant community.

Working closely with colleagues across Resident Services and Facilities Management, you will support residents throughout their journey, from initial enquiries and apartment viewings through to move-in, tenancy support and community events.

This is an excellent opportunity for someone with a passion for customer service, hospitality, property or Build-to-Rent who enjoys working in a fast-paced environment where no two days are the same.

Working Pattern

32 hours per week across 4 days on a flexible rota.

Shifts are 8 hours in length plus a 1-hour unpaid lunch break and will be scheduled between:

7:30am – 4:30pm
10:30am – 7:30pm

Some weekend working may be required as part of the 4-day rota.

Contract: Fixed Term Contract until 30 September 2026.

Key Responsibilities

Customer Service & Resident Engagement

Deliver a consistently high standard of customer service to residents and guests
Act as a first point of contact for all resident enquiries, resolving or escalating as appropriate
Proactively gather and respond to resident feedback, actioning requests where possible
Manage incoming and outgoing post and parcels
Coordinate bookings and ensure presentation of resident amenity spaces
Handle noise complaints and escalate where necessary
Support the creation of a strong community through resident engagement, events and communication initiatives
Assist with resident communications, including social media and resident portals
Support and deliver resident events, open days and third-party service offerings
Review customer feedback and surveys, identifying opportunities for continuous improvement

Leasing Support

Conduct property and apartment viewings for prospective residents
Assist in qualifying enquiries and supporting the leasing process
Ensure applicants meet compliance requirements, including Right to Rent and KYC checks
Coordinate move-ins, including inventories, meter readings and key handovers
Manage parking allocations and maintain accurate records
Support tenancy inspections (mid-term and check-out) and action inventory feedback
Assist with rent and parking charge collection in line with credit control processes

Safety, Maintenance & Administration

Log and monitor maintenance issues, ensuring timely resolution in line with service levels
Liaise with the Facilities Management team to prioritise and close repair requests
Conduct regular security walks and building inspections
Ensure the building remains secure and compliant at all times
Support health and safety compliance, including system testing and amenity checks
Maintain accurate records of contractor visits, permits to work and daily activity logs
Ensure communal areas are well-maintained, clean and presentable

About You

We are looking for an enthusiastic, customer-focused individual with a proactive approach and a passion for delivering outstanding resident experiences. You will be confident engaging with a wide range of people, able to handle queries professionally and capable of managing challenging situations with a calm and solutions-focused mindset.

You will be highly organised, able to prioritise effectively and comfortable working in a fast-paced environment where no two days are the same. A positive attitude, strong communication skills and the ability to work both independently and as part of a team are essential. You will take pride in your work, maintain a professional appearance and consistently strive to improve both your own performance and the overall resident experience.

Desirable

Experience in residential lettings, property management or Build-to-Rent (BTR)
Knowledge of tenancy processes, compliance requirements, inventories and inspections
Familiarity with property management systems or booking platforms
Industry qualifications such as ARLA or IRPM, or a willingness to work towards them
Understanding of health and safety or facilities management processes

Essential

Previous experience in a customer-facing role, ideally within property, hospitality or a similar environment
Excellent communication and interpersonal skills
Strong organisational skills with the ability to manage multiple tasks
Ability to remain calm and professional when handling complaints or challenging situations
Proficient in Microsoft Office including Word, Excel and Outlook
Comfortable using systems and databases
Strong attention to detail and ability to follow processes and compliance requirements

What We Offer

Competitive salary
Employer matched pension scheme
Life Insurance
Generous annual leave entitlement, with the option to buy more
Cycle to Work scheme
Retail, leisure and lifestyle discounts
Employee wellbeing support

Why Colby River?

Colby River combines disciplined investment with operational expertise and a commitment to quality at every stage of the asset lifecycle.

Joining us means being part of a business with clear direction and strong governance, where your contribution plays a vital role in creating exceptional resident experiences and supporting our continued growth.

Quick apply

Refine Your Search

quality team jobs in rutherglen, glg

Resident Services Associate

Waste Operative - Immediate Starts Available

Temporary Sales Assistant - UNIQLO Argyle Street

Team Coordinator

Order Packer

Repairs Administrator

Sales Assistant - UNIQLO Glasgow

Quality Assurance- Backshift

Customer Advisor

Production Operator

Business Support Service Administrator

Warehouse Operative (Picker) - FT or PT

Production Operative

Night Audit

Telephone Operator

Project Support Administrator

Warehouse Operative

Quality Manager - GMP Manufacturing

Team Secretary Long Term Conditions Services

Technical Operations Administrator

I want to receive the latest job alerts for quality team in rutherglen, glg

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