Full time Work, Jobs in St Helens Wa11 (with Salaries)

Customer Service Advisor
Torus —St Helens
- £28,790 a year
- Full-time
- English
- IT
14d
Admin Assistant – Millinge
eScribers —Billinge
- £26,000 a year
- Full-time
- English
- Data entry
- Office experience
Quick apply
4h
Shift Lead
B&Q —Wigan
- £27,709.50 a year
- Part-time
- Annual leave
- Employee assistance programme
6d
Online Shopper
Race Night —St Helens
- £24,420.00 - £74,758.48 a year
- Part-time
- Heavy lifting
- Quality control
- Organisational skills
- Store discount
- Language training provided
Quick apply
13d
Trade Counter Assistant
North West Timber Treatments LTD —Ashton-in-Makerfield
- £31,393 - £34,500 a year
- Overtime
- Bilingual
- Microsoft Word
- Microsoft Outlook
- Free parking
- Store discount
Quick apply
10h
Roof and Gutter Cleaner
Ben's Gutters Commercial Ltd —Preston
- £800 - £1,200 a week
- 12 hour shift
- Driving
Quick apply
11d
Retail Apprentice
Farmfoods —Liverpool
- £10.95 an hour
- Full-time
- English
- Annual leave
- Employee discount
Quick apply
1d
Retail Assistant - Full Time
Farmfoods —Warrington
- £10.95 - £12.81 an hour
- Weekend availability
- Annual leave
- Employee discount
Quick apply
3h
Customer Service Advisor
Progress Housing Group Ltd —Leyland
- £30,242 - £31,308 a year
- No weekends
- Hybrid work
- Customer service
7d
Customer Service Advisor - 6 Month Contract
Torus —St Helens
- £28,790 a year
- Full-time
- English
- IT
14d
Debt Caseworker Trainee - National Helpline
Citizens Advice Lancashire West —Leyland
- £26,510 - £29,416 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
- Employee assistance programme
Quick apply
9h
ECO - Install Booking Admin
Simple Heating Services Ltd —Knowsley
- Up to £26,000 a year
- 8 hour shift
- Sales
- Computer literacy
- Microsoft Office
- Free parking
Quick apply
6d
Sales Admin Assistant
Graylaw International —Skelmersdale
- £28,500 a year
- Full-time
- Sales
- Customer service
- Microsoft Office
Quick apply
12h
Warehouse Administrator 2pm - 10pm
SSO Logistics Ltd —Haydock
- £27,000 - £29,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Store discount
- Employee discount
Quick apply
1d
Service Advisor
Acorn Group Limited —St Helens
- Up to £34,500 a year
- Full-time
- Customer service
- In-person
- Cash handling
Quick apply
7d
Trainee multi Skilled working
JD Seasonings —Wigan
- £10.85 - £13.00 an hour
- Overtime
- No experience needed
- In-person
- Leadership
- Free parking
- Employee discount
Quick apply
7d
General Labourer
Fox wheels refurbishment limited —Wigan
- £400 - £425 a week
- Full-time
- Heavy lifting
- Power tools
- Hand tools
Quick apply
13h
Business Support Officer
Lancashire County Council —Skelmersdale
- £25,989 - £27,694 a year
- Full-time
6d
Personal Assistant
Williams Lea —Manchester
- £30,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- In-person
- Communication skills
- Referral programme
Hospitality Operations Manager
The Cotton Works —Wigan
- Up to £55,000 a year
- Full-time
- Hospitality
- Leadership
- Restaurant experience
- Free parking
- Employee discount
Quick apply
12h

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Customer Service Advisor

Torus
St Helens

Apply Now

Job details

Full-time
£28,790 a year
14 days ago

Qualifications

GCSE
English
IT

Full job description

Are you passionate about delivering outstanding customer service? Join our Customer Hub at Torus, where we put our customers at the heart of everything we do. Our Customer Hub in St Helens plays a key role in providing high-quality support across multiple communication channels. We take a proactive approach to customer care, ensuring every interaction leaves a positive impact.

Working Hours:

37 hours per week
Monday to Friday: 7.4 hours per day between 8:00am and 8:00pm
1 in 4 Saturdays: 8:00am to 12:00pm

What You Will Be Doing:

Handle customer enquiries in line with our Customer Standards Policy
Identify and address rent arrears, applying company policy and encouraging prompt payments
Support customers with issues related to anti-social behaviour, tenancy management, and repairs
Take ownership of customer queries, liaising with other teams and making necessary referrals

What We Are Looking For:

Educated to 4 GCSE (or equivalent) Grade C or above including English
Demonstrable strong IT skills and accurately inputting customer data into case management or IT systems
Ability to understand and apply complex policies and procedures across a range of disciplines including complaint handling and case management.
Ability to relay accurate information to customers to resolve their enquiries and provide appropriate advice on company policy and procedures across an extensive range of disciplines
Ability to investigate customer accounts and challenge non payment in a fair but firm manner and extract information to make appropriate case management referrals for support services
Experience working within a complex Customer Services Environment with a proven track record in understanding policies and procedures and relaying correct information to customers.
Experience of working with a range of stakeholders, including customers and ability to handle difficult and challenging enquiries and diffuse situations appropriately

Interview Process:

Shortlisted candidates will be invited to an interview at our St Helens office W/C 23rd March 2026. This will be a competency-based interview, along with an in-tray exercise and listening assessment.

Additional Information:

Each successful applicant will be required to complete the following pre-employment checks prior to a start date being agreed:

Right to work verification
Qualification certificate check
2x completed references
OH Health Questionnaire – Fit For Work
DBS check (if required for role)
Completion of all new starter documentation including signed T&C’s

Please note, we reserve the right to close this advert early if we receive a sufficient number of applications.

Apply Now

Refine Your Search

full time jobs in st helens wa11

Customer Service Advisor

Admin Assistant – Millinge

Shift Lead

Online Shopper

Trade Counter Assistant

Roof and Gutter Cleaner

Retail Apprentice

Retail Assistant - Full Time

Customer Service Advisor

Customer Service Advisor - 6 Month Contract

Debt Caseworker Trainee - National Helpline

ECO - Install Booking Admin

Sales Admin Assistant

Warehouse Administrator 2pm - 10pm

Service Advisor

Trainee multi Skilled working

General Labourer

Business Support Officer

Personal Assistant

Hospitality Operations Manager

I want to receive the latest job alerts for full time in st helens wa11

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