Customer care Work, Jobs in Titchfield, Ham (with Salaries)

Customer Experience Advisor
WeBuyAnyPhone.com —Fareham
- Up to £28,000 a year
- Full-time
- CRM software
- Customer service
- Salesforce
- Gym membership
Quick apply
11d
Customer Service Representative
HSBC Global Services Limited —Fareham
- From £25,000 a year
- Full-time
- Hybrid work
- Customer service
- In-person
- Banking
- Free parking
- Annual leave
12d
Business Administration Apprentice
Taxsense Accountants Limited —Fareham
- £18,000 a year
- Full-time
- Mentoring
- In-person
Quick apply
5d
Release Coordinator
Outright Games —Stubbington
- £27,000 - £30,000 a year
- Part-time
- Hybrid work
- Microsoft Office
- Communication skills
- Time management
- Work from home
- Sick pay
Quick apply
2h
Receptionist/Administrative Assistant
Kite Hill Care Home —Wootton Bridge
- £14.15 an hour
- Part-time
- Microsoft Office
- Administrative experience
- IT
- Free parking
Quick apply
8d
Customer Sales Representative
Bestway Group —Titchfield
- £26,562 a year
- Full-time
- Sales
- Driving
- Communication skills
Quick apply
Release Coordinator - Fully remote
Outright Games —Stubbington
- £27,000 - £28,000 a year
- Part-time
- Hybrid work
- Microsoft Office
- Analysis skills
- Presentation skills
- Work from home
Quick apply
1d
Customer Advisor
Pavers —Portsmouth
- £13.00 - £13.50 an hour
- 8 hour shift
- Employee discount
Quick apply
13d
Customer Team Member
Co-op —Stubbington
- £13.04 an hour
- Overtime
- Bakery
- Store discount
- Employee discount
3d
Chiropractic Assistant (Administrative)
Evergreen Health Chiropractic —Portsmouth
- From £14 an hour
- Full-time
- Microsoft Excel
- Customer service
- Administrative experience
- Paid training
- Health & wellbeing programme
Quick apply
5d
Customer Service Advisor
Olleco —Southampton
- £27,497.64 a year
- Sales
- Customer service
- Communication skills
Quick apply
8d
Receptionist
OCS Group —East Cowes
- £13.31 an hour
- 12 hour shift
- Communication skills
Quick apply
Team Member / Party Host
Wonder World Group —Southampton
- £8.00 - £12.71 an hour
- Part-time
- Hospitality
- Management
- Organisational skills
- Employee discount
- Flexible schedule
Quick apply
8d
Part Time Customer Service Advisor
Clear Vision Window Cleaning Ltd —Romsey
- From £12.75 an hour
- Part-time
- Microsoft Word
- CRM software
- Microsoft Excel
Quick apply
4d
Car Sales Executive / Trainee Car Sales Executive
Richmond Motor Group —Portsmouth
- Up to £60,000 a year
- Full-time
- Sales
- Customer service
- In-person
- Store discount
- Employee discount
Quick apply
8d
Receptionist/Administration
Marwell Resort —Winchester
- From £12.75 an hour
- Weekend availability
- Hospitality
- Customer service
- Microsoft Office
- Free parking
Quick apply
1d
Room Attendant
Hotelcare —Southsea
- £12.71 - £12.85 an hour
- Weekend availability
- Hospitality
- Hotel
- Time management
- Annual leave
- Flexible schedule
Quick apply
Cafe General Manager
Kalm Kitchen Ltd —Fareham
- Up to £40,000 a year
- Full-time
- Hospitality
- Customer service
- Supervising experience
- Employee discount
Quick apply
12d
Area Care Manager
Helping Hands —Southampton
- £55,000 - £60,000 a year
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
BARISTA
Costa Limited —Portsmouth
- £13.12 - £14.12 an hour
- Part-time
- Fast casual restaurant
- Communication skills
- Employee discount

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customer care jobs near titchfield, ham

Customer Experience Advisor

WeBuyAnyPhone.com
Fareham

Quick apply

Job details

Permanent | Full-time
Up to £28,000 a year
11 days ago

Benefits

Casual dress
Company events
Gym membership

Qualifications

CRM software
Customer service
Salesforce
Complaint handling
Driving
Organisational skills
Telecommunication
Customer support
Communication skills
Negotiation

Full job description

WeBuyAnyPhone.com is a tech recycling service that buys, refurbishes, and recycles pre-owned mobile phones, tablets, and wearable tech. We're seeking a Customer Experience Advisor who shares our passion for sustainability, embraces technology, and is driven to deliver great customer experiences.

Location: Whiteley, near Solent Hotel
Salary: Up to £28,000 per year (DOE)
Hours: Monday–Friday, 8:30am–5:00pm
Reports to: Customer Experience Manager

Why This Role Matters

You'll ensure every customer feels valued, understood, and treated fairly throughout their journey with us. You'll help to resolve complex issues with empathy and professionalism, and identify opportunities to improve our processes and overall customer experience. Your work will play a key role in strengthening customer relationships and improving acceptance and retention outcomes.

This is an excellent opportunity for someone who enjoys problem-solving, thrives in customer-facing environments, and wants to make a measurable impact within a growing e-commerce business. You'll also have the opportunity to boost your earnings with a monthly commission of up to £250!

What You’ll Be Doing

Managing customer enquiries across phone, email, live chat, and social media.
Taking ownership of issues through to resolution.
Handling revised offer conversations with empathy and confidence.
Retaining customers through effective objection handling.
Explaining grading decisions clearly and fairly.
Identifying customer journey improvements.
Working with internal teams to resolve issues.
Analysing customer feedback and trends.
Maintaining high service and retention standards.
Supporting the development of the retention function.

What You’ll Bring

A minimum of 1 year's recent experience within a contact centre, call centre, customer service, retention, or customer support environment.
Strong verbal and written communication skills.
Objection handling and negotiation skills.
Ability to build trust and rapport quickly.
Strong problem-solving and decision-making skills.
Ability to remain calm under pressure.
Strong organisational skills and attention to detail.

Desirable

Experience within e-commerce, telecoms, or consumer electronics.
Experience using CRM systems such as Salesforce.
Knowledge of marketplace platforms such as eBay and Amazon.
Experience driving service improvements.

What We’re Looking For in You

Customer-focused and outcome-driven.
Confident handling challenging conversations.
Empathetic but commercially aware.
Resilient and composed under pressure.
Proactive and solutions-focused.
Comfortable explaining technical information simply.
Motivated by continuous improvement.

What You’ll Gain

A direct impact on customer retention and revenue.
Valuable negotiation and communication experience.
Opportunities to shape customer experience processes.
Highly transferable customer service skills.

Additional Information

This is a full-time office-based role
DBS check required.

We are committed to an inclusive hiring process for everyone. If you require any reasonable adjustments, please let us know, and we’ll be happy to accommodate you.

WeBuyAnyPhone is part of the Ridown Group, a forward-thinking private investment company with a proven track record of building and scaling brands into multi-million-pound businesses. Take a look at our Instagram @lifeintheridowngroup to see what it's like to work in the Ridown Group!

**We are not working with third-party recruiters for this role, and any unsolicited submissions will be considered direct applications without agency involvement.

Job Types: Full-time, Permanent

Pay: Up to £28,000.00 per year

Benefits:

Casual dress
Company events
Gym membership

Ability to commute/relocate:

Fareham PO15 7FT: reliably commute or plan to relocate before starting work (required)

Application question(s):

How many years' experience do you have working in a contact centre, call centre, or multi-channel customer service environment where handling customer enquiries by phone was a key part of your role?

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

customer care jobs in titchfield, ham

Customer Experience Advisor

Customer Service Representative

Business Administration Apprentice

Release Coordinator

Receptionist/Administrative Assistant

Customer Sales Representative

Release Coordinator - Fully remote

Customer Advisor

Customer Team Member

Chiropractic Assistant (Administrative)

Customer Service Advisor

Receptionist

Team Member / Party Host

Part Time Customer Service Advisor

Car Sales Executive / Trainee Car Sales Executive

Receptionist/Administration

Room Attendant

Cafe General Manager

Area Care Manager

BARISTA

I want to receive the latest job alerts for customer care in titchfield, ham

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