Client manager Work, Jobs in Abercarn, Cay (with Salaries)

Senior Cleaning Operations Manager
Diverse Commercial Solutions Ltd —Newport
- £45,000 - £48,000 a year
- Weekend availability
- Customer service
- Travel
- Organisational skills
- Free parking
Quick apply
11d
Contract Manager
ESS Compass —Brecon
- From £55,000 a year
- Hospitality
- Contracts
- Communication skills
- Free parking
- Employee discount
Senior Capture Manager
AIRBUS Defence and Space Limited —Newport
- Full-time
- Hybrid work
- Sales
- Travel
- Free parking
- Employee assistance programme
Client Account Manager (Fitness & Social Media Marketing) – Health & Fitness SaaS
MacroActive —Cardiff
- £30,000 - £33,000 a year
- Full-time
- Hybrid work
- Marketing
- In-person
- Communication skills
Quick apply
Customer Success Manager
Unify Limited —Caerphilly
- £35,000 - £38,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- APIs
- In-person
- Free parking
- Work from home
Quick apply
Regional Manager (Lift Industry)
Pickerings Lifts —Cardiff
- Full-time
- Microsoft Outlook
- IT
- In-person
- Free parking
- Annual leave
Quick apply
Risk Manager
M Group —Newport
- Master's degree
- Bachelor's degree
- Leadership
- Annual leave
In-House Marketing Manager
FitPro Lead Gen —Nantgarw
- £30,000 a year
- Full-time
- Social media management
- In-person
- Communication skills
- Relocation assistance
Quick apply
7d
Operations Coordinator
Phoenix Property Maintenance —Cowbridge
- From £27,000 a year
- Full-time
- Nursing home
- Administrative experience
- Supervising experience
- Free parking
Quick apply
8d
Client Services Manager
AFH Financial Group —Cardiff
- Full-time
- Management
- Supervising experience
- Mentoring
- Employee discount
PRIVATE HIRE SALES EXECUTIVE
Adventure Travel —Cardiff
- £35,000 - £38,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Sales
Quick apply
Helpdesk Manager
CBRE GWS —Newport
- £36,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Management
- Free parking
Quick apply
Learning and Development Manager
Profesor Nativo Learning Services Ltd —Aberdare
- £3,800 - £4,800 a month
- Full-time
- Presentation skills
- Bachelor's degree
- In-person
- Free parking
Quick apply
12d
Fleet Business Development Manager
Vertu Motors —Newport
- £40,000 a year
- Full-time
- Sales
- Business development
- Communication skills
Quick apply
Strategic Programme Delivery Manager
Vegas Professional Project Solutions Ltd. —Cardiff
- £81,000 a year
- Full-time
- Engineering
- Project management
- Bachelor's degree
- Health & wellbeing programme
- Flexitime
Quick apply
4d
Business Development Manager
PHSGroup —Llanwern
- £45,000 a year
- Monday to Friday
- CRM software
- Sales
- Business development
- Free parking
- Employee discount
Commercial Manager
M Group —Newport
- Management
- Driving
- Travel
- Annual leave
- Employee assistance programme
6d
Sales and Customer Success Manager – Golf/Retail EPOS Solutions
Xpos —Bristol
- £40,000 - £45,000 a year
- Full-time
- Hybrid work
- Sales
- Salesforce
- Travel
Quick apply
14d
General Office Administrator
Universal Resource Trading Ltd —Caerphilly
- £14.50 - £16.00 an hour
- Overtime
- Laboratory experience
- Administrative experience
- IT
- Free parking
- Paid training
Quick apply
5d
Senior Delivery Manager
Scrumconnect Consulting —Bridgend
- £56,000 - £75,000 a year
- Hybrid work
- Agile
5d

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Senior Cleaning Operations Manager

Diverse Commercial Solutions Ltd -
Newport

Quick apply

Job details

Full-time
£45,000 - £48,000 a year
11 days ago

Benefits

Free parking
Company car
Private medical insurance
On-site parking

Qualifications

Driving Licence
Customer service
Facilities management
Organisational skills
IT
Leadership
Communication skills
Time management

Full job description

Job Overview

We are seeking an experienced Senior Cleaning Operations Manager to join our Cleaning Division and provide strong operational leadership across a varied client portfolio.This is a key management role, supporting the Operations Director and working closely with Area Managers, supervisors, cleaning teams, clients, customers, and service partners. The successful candidate will be responsible for ensuring high standards of service delivery, maintaining strong client relationships, monitoring KPIs, producing reports, and supporting operational performance across multiple sites.In addition to core cleaning services, the role will also involve overseeing and coordinating additional services offered to clients, such as planting, window cleaning, waste management, and other soft services. The successful candidate will help ensure these services are delivered efficiently, professionally, and in line with client expectations.We are looking for someone who is proactive, confident, organised, and able to make sound decisions without constant direction. This role would suit an experienced cleaning, facilities, or soft services professional who enjoys being both client-facing and operationally involved.

Key Responsibilities

Provide senior operational support across the Cleaning Division.
Support Area Managers with day-to-day operational matters, site standards, staffing challenges, and service delivery.
Oversee and coordinate additional client services, including planting, window cleaning, waste management, and other soft services.
Liaise with internal teams, suppliers, and subcontractors to ensure add-on services are delivered to the required standard.
Identify opportunities to improve or expand additional services for clients where appropriate.
Meet regularly with clients and customers to review performance, resolve issues, and maintain strong working relationships.
Monitor service performance against agreed KPIs and contractual standards.
Produce clear reports, updates, action plans, and performance summaries.
Carry out regular site visits to review cleaning standards, compliance, staffing, customer satisfaction, and additional service delivery.
Identify areas for improvement and ensure corrective actions are completed.
Support mobilisation of new contracts, service changes, and improvement plans.
Provide guidance and support to supervisors and cleaning teams.
Ensure high standards of communication, professionalism, and accountability across the division.
Escalate significant risks or concerns to the Operations Director where required.

The successful candidate will have:

Previous experience in cleaning operations, facilities management, soft services, or a similar service-led environment.
Experience managing teams and services across multiple sites.
Experience coordinating additional soft services such as window cleaning, waste, planting, washroom services, pest control, or similar would be advantageous.
Strong client-facing and customer service skills.
The ability to monitor, report on, and deliver against KPIs.
Strong written and verbal communication skills.
Good organisational and time management skills.
Confidence in making decisions and taking ownership of issues.
A proactive and solutions-focused approach.
The ability to support, motivate, and challenge managers, supervisors, and frontline teams.
Good IT skills, including the ability to produce reports and updates.
A full UK driving licence, or the ability to travel between sites.

Personal AttributesWe are looking for someone who is:

Self-motivated and reliable.
Confident communicating with clients, internal teams, suppliers, and subcontractors.
Commercially aware and able to identify opportunities to enhance client service.
Hands-on and willing to support operations when required.
Calm under pressure.
Accountable and focused on follow-through.
Professional, practical, and service-focused.
Able to manage competing priorities effectively.

What We Offer

A senior role within a growing Cleaning Division.
The opportunity to make a real impact on service delivery, client satisfaction, and operational standards.
Involvement in both core cleaning services and additional client services.
Support from the Operations Director and wider management team.
A varied role combining operations, client management, reporting, service coordination, and team support.
Competitive salary, dependent on experience.
Company benefits to be confirmed.

Schedule

Full-time
Monday to Friday (availability on weekends occasionally)
Flexibility required to meet operational and client needs

Work Location

Multi-site / field-based, with attendance at company offices and client sites as required

Application

If you are an experienced cleaning, facilities, or soft services professional with strong operational leadership skills, we would like to hear from you.

Pay: £45,000.00-£48,000.00 per year

Benefits:

Company car
Free parking
On-site parking
Private medical insurance

Work Location: In person

Quick apply

Refine Your Search

client manager jobs in abercarn, cay

Senior Cleaning Operations Manager

Contract Manager

Senior Capture Manager

Client Account Manager (Fitness & Social Media Marketing) – Health & Fitness SaaS

Customer Success Manager

Regional Manager (Lift Industry)

Risk Manager

In-House Marketing Manager

Operations Coordinator

Client Services Manager

PRIVATE HIRE SALES EXECUTIVE

Helpdesk Manager

Learning and Development Manager

Fleet Business Development Manager

Strategic Programme Delivery Manager

Business Development Manager

Commercial Manager

Sales and Customer Success Manager – Golf/Retail EPOS Solutions

General Office Administrator

Senior Delivery Manager

I want to receive the latest job alerts for client manager in abercarn, cay

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