Office coordinator Work, Jobs in Abergavenny (with Salaries)

Claims/ Customer Experience Coordinator
BELFOR UK Ltd —Cwmbran
- £26,605 a year
- Full-time
- Microsoft Excel
- Customer service
- IT
- Annual leave
- Employee assistance programme
Quick apply
Office Coordinator
Office of Benjamin Hodge Mckenna MS —Cardiff
- £33,323 - £42,727 a year
- Full-time
- Administrative experience
- Supervising experience
- Organisational skills
- Sick pay
Quick apply
12d
Veterinary Administration Coordinator
Wye Valley Vets —Hereford
- £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
- Annual leave
Quick apply
12h
Settlements Coordinator
SMS —Cardiff
- £0.01 a year
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Communication skills
- Annual leave
- Life insurance
Quick apply
Senior Project Coordinator
General Dynamics Land Systems UK —Blackwood
- £42,000 - £52,500 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
12d
Facilities and Events Coordinator
Treowen CIO —Monmouth
- £26,500 a year
- Part-time
- Hospitality
- Management
- Customer service
Quick apply
11d
Sales Administrator & Coordinator
Rossco Site Services —Coleford
- £26,000 - £28,000 a year
- Part-time
- AutoCAD
- Sales
- IT
Quick apply
11d
Tour Coordinator
Albatross Travel Group —Hereford
- £27,690 a year
- Full-time
- Hospitality
- Hotel
- In-person
- Free parking
- Employee assistance programme
Quick apply
Activities & Fundraising Co-Ordinator
Hope GB —Cwmbran
- £14.50 an hour
- Part-time
- Microsoft Outlook
- Microsoft Office
- Administrative experience
Quick apply
12d
Workplace Experience Coordinator
Capital on Tap —Cardiff
- Travel
- Organisational skills
Elective Access Coordinator
Cardiff and Vale University Health Board —Cardiff
- £28,819 - £31,626 a year
- Full-time
- English
4d
Employment Specialist Coordinator
Newport City Council —Newport
- £34,434 - £38,220 a year
- Weekend availability
- Management
- Travel
- Leadership
10d
Home-Start Herefordshire Family & Volunteer Co-ordinator
Commercial Agency —Hereford
- £30,518 - £32,597 a year
- Call to connect
- Travel
Quick apply
13d
Settlements Coordinator
Smart Metering Systems —Cardiff
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Communication skills
- Annual leave
- Life insurance
Customer Experience Coordinator
BELFOR —Cardiff
- Microsoft Excel
- Customer service
- IT
- Annual leave
- Employee assistance programme
6d
Change Co-Ordinator
KLA —Newport
- Full-time
- ERP systems
- Microsoft Office
- Analysis skills
- Annual leave
Apprenticeship Administration Coordinator
WMC Training —Cardiff
- £24,420 - £27,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
Quick apply
13d
Labour Co-Ordinator / Resourcer
Vital Human Resources —Cardiff
- £26,000 - £29,000 a year
- Full-time
- Sales
- Computer skills
- In-person
- Free parking
Quick apply
7d
Office Coordinator
SSE —Newport
- £26,239 - £33,600 a year
- Administrative experience
- HVAC
- Organisational skills
- Employee discount
- Gym membership
16h
Contract Coordinator
Otis —Cardiff
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel

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Claims/ Customer Experience Coordinator

BELFOR UK Ltd -
Cwmbran

Quick apply

Job details

Full-time
£26,605 a year

Benefits

Free flu jabs
Annual leave
Company pension
Employee assistance programme
Life insurance

Qualifications

Microsoft Excel
Customer service
GCSE
Numeracy
IT
Communication skills

Full job description

Job Summary:

We are looking for a skilled and knowledgeable Claims Coordinator with a passion for excellent customer service to join our local team. In this role, you will help ensure that every touchpoint with BELFOR is engaging, efficient, and effective. As the first point of contact for our customers, you will manage job lifecycle workflows related to Restoration and Reinstatement following insurance claims. Striving to deliver the highest level of customer experience, you will be a key liaison between the policyholder, the insurance company, our in-house field teams (technicians, trades, and managers), and sub-contractors.

Responsibilities:

Taking ownership of the claim lifecycle from receipt of the initial instruction to job completion.
Phone and email contact with the policy holder at all stages of the claim, including first contact, booking appointments and query resolution.
Take responsibility for all administrative aspects of each claim, ensuring that client systems/portals (including case notes, logs, and records) are accurately maintained and within agreed Service Level Agreements.
Serve as a central point of contact for policyholders, insurance clients, field technicians, and office teams to ensure efficient job completion.
Schedule technicians according to job requirements on a day-to-day basis, optimizing time and minimizing travel.

Qualifications and Experience:

Previous experience in administration, claims handling, or customer service.
Experience in dealing with customers on the phone and demonstrating empathy with customers who may be distressed.
An understanding of claims management tools and systems is an asset but not required.
Experience of working in a team and supporting colleagues.
GCSE Maths and English or equivalent

Preferred Skills:

Strong literacy and numeracy skills.
Proficiency in IT skills, including basic Excel.
Excellent communication skills with the ability to deal professionally with customers.
Ability to switch between tasks

Benefits

28 days annual leave
Annual pay review
Employee Bonuses
Retirement Pension Plan
Life Insurance
Health Cash Plan
Employee Assistance Programme
Induction and E learning
Annual Flu Vaccination
Eye Test

Job Type: Full-time

Pay: £26,605.00 per year

Work Location: In person

Quick apply

Refine Your Search

office coordinator jobs in abergavenny

Claims/ Customer Experience Coordinator

Office Coordinator

Veterinary Administration Coordinator

Settlements Coordinator

Senior Project Coordinator

Facilities and Events Coordinator

Sales Administrator & Coordinator

Tour Coordinator

Activities & Fundraising Co-Ordinator

Workplace Experience Coordinator

Elective Access Coordinator

Employment Specialist Coordinator

Home-Start Herefordshire Family & Volunteer Co-ordinator

Settlements Coordinator

Customer Experience Coordinator

Change Co-Ordinator

Apprenticeship Administration Coordinator

Labour Co-Ordinator / Resourcer

Office Coordinator

Contract Coordinator

I want to receive the latest job alerts for office coordinator in abergavenny

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