Hotel & accommodations guest services staff Work, Jobs in Acle, Nfk (with Salaries)

Guest Experience Team Member
Haven —Great Yarmouth
- Up to £12.71 an hour
- Part-time
- Customer service
- Employee discount
Quick apply
Part-time Receptionist
The Oaklands Hotel/Oak Bar —Norwich
- From £12.71 an hour
- Part-time
- Bilingual
- Hospitality
- No experience needed
Quick apply
1d
Reception / Bookings Team Members
Richardsons Leisure —Stalham
- £10.06 - £11.00 an hour
- Weekend availability
- Customer service
- Employee discount
Hotel Team Member - Part Time
Travelodge —Norwich
- £12.71 an hour
- Part-time
- No experience needed
- Hotel
- Employee discount
13d
Nights Team Member
Premier Inn —Norwich
- Up to £13.66 an hour
- Part-time
- Customer service
- No experience needed
- Hotel
- Employee discount
Quick apply
Guest Service Assistant (Casual)
Holiday Inn Norwich North —Norwich
- £12.71 an hour
- Part-time
- Hospitality
- Bar
- Microsoft Office
- Employee discount
Quick apply
2d
Ground Floor Team Member
Premier Inn —Norwich
- Up to £13.06 an hour
- Part-time
- Customer service
- No experience needed
- Hotel
- Employee discount
Quick apply
2d
HOTEL RECEPTIONIST/HOTEL HOUSEKEEPER (FULL-TIME)
Central Hotel —Norwich
- Weekend availability
- Microsoft Word
- Hospitality
- Microsoft Excel
Quick apply
14d
Receptionist
Forest Park —Cromer
- £12.71 - £13.00 an hour
- Part-time
- Hospitality
- Customer service
- Microsoft Office
- Free parking
- Employee discount
Quick apply
12d
Reception Team Member - Part Time
Travelodge —Norwich
- £12.71 an hour
- Part-time
- No experience needed
- Hotel
- Employee discount
1h
Night Porter
The Hatfield Hotel —Lowestoft
- £12.71 an hour
- Part-time
- Hospitality
- Hotel
- In-person
Quick apply
3d
Holiday Park Assistant / Sales & Administration Assistant
O'Donoghue Caravan Parks Ltd —Halesworth
- £24,420.00 - £38,932.89 a year
- Full-time
- Hospitality
- Sales
- Social media management
- Free parking
Quick apply
3d
Ground Floor - Team Member
Premier Inn —Norwich
- Up to £13.06 an hour
- Full-time
- Customer service
- No experience needed
- Hotel
- Employee discount
Quick apply
15h
Supervisor Reception
Hilton Grand Vacations —Cromer
- £13.47 an hour
- Weekend availability
- Hospitality
- Communication skills
- Resort
- Free parking
- Employee assistance programme
Porter
ISS Facility Services —Norwich
- Customer service

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5d
Shift Leader - FB / Rooms The Pig & Peacock at The Farmhouse
The Farmhouse at Fincham —King's Lynn
Support service across the restaurant, bar and events spaces. Take orders, serve food and drinks, and engage with guests. 2 Early Shifts- 7 to 3pm, *.
£13.50 an hour
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Guest Experience Team Member

Haven -
Great Yarmouth

Quick apply

Job details

Part-time | Seasonal | Full-time
Up to £12.71 an hour

Benefits

Employee discount

Qualifications

Customer service

Full job description

Position: Guest Experience Team Member
Type: Full-Time / Part-Time / Seasonal
Pay Rates: Up to £12.71 per hour depending on age

Join our One Great Team here at Haven as a Guest Experience Team Member, where you’ll be the heart and soul of our guest and owner experience, making their stay with us feel extra special!

As a Guest Experience Team Member, you’ll be interacting with guests and owners to ensure they feel welcome, valued and have everything they need for a memorable experience. From cheerful hellos to problem-solving pros, you’ll play a key role in making every guest’s stay unforgettable.

Key Responsibilities

Greet each guest with a friendly smile and genuine enthusiasm as they arrive at our vibrant reception area, creating an inviting atmosphere and a positive first impression.
Listen attentively to questions or concerns, taking thoughtful action to make each interaction feel personalised and effortless.
Collaborate with other team members to deliver smooth, seamless service that enhances every moment of the guest and owner experience.
Actively listen to the thoughts, ideas, and feedback of our guests and owners, sharing these insights with the relevant teams to continually elevate our service.
Create a welcoming space, ensure a clean, safe, and inviting environment where guests, owners, and visitors feel completely at home.

Requirements

Experience in roles such as Customer Service Advisor, Reception Team Member or a similar role in guest relations or customer service is beneficial but not essential; we provide training.
Customer focused with a passion for working with people.
Can actively listen, communicate clearly, and maintain a professional, friendly manner.
Ability to handle challenges or guest complaints with patience, tact, and efficiency.

What We Offer

An inclusive, supportive work environment.
Comprehensive training and ongoing support.
Career development opportunities, including fully funded qualifications.
Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!

How to Apply
We’re committed to fostering a diverse, equitable, and inclusive workplace, and we encourage applicants of all backgrounds to apply.

To get started, click apply now and answer a few quick questions, which should take 5 minutes. Once submitted, a member of our team will be in touch.

For support or adjustments during the application, contact us at: [email protected]

Quick apply

Refine Your Search

hotel & accommodations guest services staff jobs in acle, nfk

Guest Experience Team Member

Part-time Receptionist

Reception / Bookings Team Members

Hotel Team Member - Part Time

Nights Team Member

Guest Service Assistant (Casual)

Ground Floor Team Member

HOTEL RECEPTIONIST/HOTEL HOUSEKEEPER (FULL-TIME)

Receptionist

Reception Team Member - Part Time

Night Porter

Holiday Park Assistant / Sales & Administration Assistant

Ground Floor - Team Member

Supervisor Reception

Porter

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