Patient access occupations Work, Jobs in Alcester, War (with Salaries)

Patient Experience Coordinator
The MOLE Clinic Ltd —Cheltenham
- £27,000 a year
- Full-time
- GP surgery experience
- Microsoft Office
- Organisational skills
- Annual leave
- Employee discount
Quick apply
1d
Dental Receptionist
Kingfisher Dental Practice —Redditch
- £22,250 - £23,310 a year
- Part-time
- Customer service
- Administrative experience
- Front desk
Quick apply
7d
Administrator
Change Grow Live —Coventry
- £26,296.03 a year
- Microsoft Word
- Microsoft Excel
- Word processing
- Annual leave
- Employee discount
Outpatient Receptionist - Admin Support
Coventry and Warwickshire Partnership NHS Trust —Stratford-upon-Avon
- £25,272 a year
- Part-time
- Microsoft Office
- Travel
- Communication skills
- Annual leave
- Employee assistance programme
2d
Patient Care Advisor
Worcester Chiropractic Clinic —Worcester
- £12.75 an hour
- Part-time
- No experience needed
- Front desk
- In-person
- Employee discount
Quick apply
2d
Dental Receptionist
Ascent Dental Care —Dorridge
- £13 an hour
- Organisational skills
- Front desk
- Annual leave
Quick apply
2d
Medical Secretary
Elgar House Surgery —Redditch
- £13.00 - £13.43 an hour
- Part-time
- Care experience
- GP surgery experience
- Administrative experience
- Annual leave
Quick apply
9d
Patient Contact Centre Navigator
Principal Medical Limited —Banbury
- £25,000 - £26,000 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Annual leave
Quick apply
Medical Receptionist
Davenal House Surgery —Bromsgrove
- £12.71 an hour
- Part-time
- Computer literacy
- Front desk
- In-person
Quick apply
4d
Radiology Receptionist / Administrator
Birmingham Women's and Children's NHS Foundation Trust —Birmingham
- £25,272 a year
- Full-time
8d
Receptionist/Administrator
Winchcombe Medical Centre —Cheltenham
- £8.00 - £12.81 an hour
- Full-time
- Customer service
- Administrative experience
- Computer skills
- Free parking
- Annual leave
Quick apply
3d
Programme Coordinator
ICE Creates —Coventry
- £26,227.50 a year
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Health & wellbeing programme
Quick apply
1d
Administrator
Bupa —Worcester
- £26,800 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Employee discount
- Gym membership
Quick apply
8d
Band 4 Medical Secretary
Birmingham and Solihull Mental Health NHS Foundation Trust —Birmingham
- £28,392 - £31,157 a year
- Part-time
9d
Patient Administrator
Circle Health Group —Droitwich
- £24,947 a year
- Full-time
- Hospital
- Employee discount
- Life insurance
Clinic Receptionist
Chamberlain Clinic —Birmingham
- £13 - £14 an hour
- Part-time
- Customer service
- English
- Microsoft Office
- Free parking
Quick apply
1d
Band 4 Administrator - Maple Leaf Centre
Birmingham and Solihull Mental Health NHS Foundation Trust —Marston Green
- £28,392 - £31,157 a year
- Part-time
- Administrative experience
- Organisational skills
9d
Medical Secretary
NHS Professionals —Birmingham
- £14.06 an hour
- Temporary
- Microsoft Office
- Administrative experience
- In-person
Quick apply
10d
Administrator
Specsavers —Evesham
- Up to £27,000 a year
- Part-time
- Customer service
- Administrative experience
- Organisational skills
- Employee discount
- Sick pay
1d
Band 3 Patient Services Administrator
Birmingham Community Healthcare NHS Foundation Trust —Birmingham
- £25,760 - £27,476 a year
- Full-time
- Rehabilitation centre
8d

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Patient Experience Coordinator

The MOLE Clinic Ltd -
Cheltenham

Quick apply

Job details

Permanent | Full-time
£27,000 a year
1 day ago

Benefits

Free flu jabs
Annual leave
Company pension
Private medical insurance
Employee discount
Referral programme
Sick pay

Qualifications

GP surgery experience
Microsoft Office
Organisational skills
Leadership
Office experience

Full job description

Job Title: Patient Experience Coordinator

Starting Salary: £27,000 per annum FTE plus Monthly Bonuses (around £2,500 pa FTE)

Experience: Experience in customer facing role is essential, in private healthcare setting desirable

Start Date: June 2026

About The MOLE Clinic

The MOLE Clinic is one of the UK's leading providers of skin cancer screening and mole removal, with clinics across London and the South East. We hold a CQC Good rating, use the latest diagnostic technology, and work with some of the country's most respected dermatologists and plastic surgeons.

Our patients come to us at a vulnerable moment. They may be worried. They deserve a first-class experience from the moment they walk through the door — and that's where you come in.

The Role

As a Patient Experience Coordinator, you are the face of The MOLE Clinic. You set the tone for every patient's visit — from their first phone call to the moment they leave the clinic — and you take personal ownership of the standard of care they receive.

This is a role for someone who understands that exceptional patient experience isn't incidental to a private clinic's success; it's central to it. You'll work closely with the Clinic Manager and Assistant Clinic Manager, keeping daily operations running smoothly while ensuring every patient interaction reflects the professionalism and warmth The MOLE Clinic is known for.

This role suits people who've built their career around delivering genuinely high standards — whether in private healthcare, premium hospitality, or another environment where the quality of the human interaction matters.

What You'll Do

Own the patient experience end-to-end — welcoming, guiding, and supporting patients throughout their visit
Manage appointment bookings and patient queries by phone, email, and in person
Process payments and invoices accurately
Maintain clinical records and support stock management
Support the clinic management team with day-to-day operations
Uphold confidentiality, compliance, and the high standards expected in a CQC-registered clinic

What We're Looking For

We care about attitude as much as experience. The right person instinctively understands that patients in a private healthcare setting expect more — and delivers it without being asked.

Essential:

Proven experience in a customer-facing or patient-facing role where standards were high
Genuinely warm and professional manner — in person and on the phone
Strong organisational skills; you can manage competing priorities without dropping the ball
Comfortable with administration, systems, and attention to detail
Calm under pressure and solutions-focused

Desirable:

Experience in a private clinic, GP practice, or other healthcare environment
Familiarity with medical booking or practice management software
Proficiency in Microsoft Office

If you're coming from an NHS background and looking to move into private healthcare, you're welcome to apply — but please be aware that the pace, patient expectations, and commercial environment are distinct. We're looking for people who are energised by that difference.

What We Offer

Salary: Competitive salary
Bonus: Monthly performance bonus (approx. £2,500 per year FTE)
Annual leave: 25 days plus bank holidays — and your birthday off
Private Medical Insurance from day one
Company pension scheme
Company sick pay
Friends and family discount on treatments
Employee referral scheme
Eyecare vouchers and annual flu vaccination

Our Culture

We're a growing business in a national expansion phase. We're looking for people who want to grow with us — who bring energy, take ownership, and genuinely care about the patients they serve. Patient Experience Coordinators who demonstrate initiative and leadership have a natural path into senior and management roles as we open new clinics.

How to Apply

Please apply with your CV and a short note explaining why this role appeals to you and what you'd bring to The MOLE Clinic team. Applications without a covering note will not be progressed.

The MOLE Clinic is an equal opportunities employer. We welcome applications from all qualified candidates regardless of background.

Job Types: Full-time, Permanent

Pay: £27,000.00 per year

Benefits:

Company pension
Employee discount
Free flu jabs
Private medical insurance
Referral programme
Sick pay

Application question(s):

How long is your notice period?

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

patient access occupations jobs in alcester, war

Patient Experience Coordinator

Dental Receptionist

Administrator

Outpatient Receptionist - Admin Support

Patient Care Advisor

Dental Receptionist

Medical Secretary

Patient Contact Centre Navigator

Medical Receptionist

Radiology Receptionist / Administrator

Receptionist/Administrator

Programme Coordinator

Administrator

Band 4 Medical Secretary

Patient Administrator

Clinic Receptionist

Band 4 Administrator - Maple Leaf Centre

Medical Secretary

Administrator

Band 3 Patient Services Administrator

I want to receive the latest job alerts for patient access occupations in alcester, war

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