Client services Work, Jobs in Alexandria, Wdu (with Salaries)

Customer Account/Project Co-ordinator
Customworks Ltd —Alexandria
- £28,000 - £30,000 a year
- Full-time
- Salesforce
- Analysis skills
- Organisational skills
- Sick pay
Quick apply
12h
Home Sales Advisor - Helensburgh
Clyde Property —Helensburgh
- £24,000 - £28,000 a year
- Weekend availability
- Sales
- Customer service
- Administrative experience
- Annual leave
Quick apply
Meeting & Events Co-ordinator
Loch Lomond Arms Hotel —Luss
- £32,000 a year
- Full-time
- Hotel
- Organisational skills
- Time management
- Free parking
- Employee discount
Quick apply
6d
Customer Service Agent - PART TIME - UK
Swissport International AG —Paisley
- £12.91 an hour
- Part-time
- Hospitality
- Customer service
- English
- Free parking
- Employee assistance programme
6d
Client Services Advisor
Jones Whyte —Glasgow
- Full-time
- Hybrid work
- Sales
- Customer service
- Microsoft Office
- Employee discount
8d
Mobile Funeral Arranger - Accredited
Co-op —Alexandria
- £13.47 an hour
- Full-time
- IT
- Communication skills
- Employee assistance programme
- Employee discount
2d
Call Centre Agent
Wescot Credit Services —Glasgow
- £26,436.80 - £27,528.22 a year
- Rotating shift
- Remote
- Employee discount
2d
Cleaner (part-time)
Honeywagon Co —Alexandria
- £15 an hour
- Part-time
- Hospitality
- Driving
- Travel
- Flexible schedule
Quick apply
Appointment Setter
Canova Medical —Glasgow
- From £30,000 a year
- Full-time
- CRM software
- Sales
- Customer service
Quick apply
Spa Receptionist
The Lodge on Loch Lomond —Luss
- £9.50 - £12.71 an hour
- Part-time
- Customer service
- Hotel
- Accounting
- Employee discount
Quick apply
1d
Customer Service Advisor
Horner's —Glasgow
- £28,500 - £33,000 a year
- Full-time
- Customer service
- Analysis skills
- In-person
- Employee discount
Quick apply
2d
Travel Sales Consultant
Trailfinders —Glasgow
- £44,000 - £49,000 a year
- Full-time
- Sales
- Employee discount
- Sick pay
Client Services Team Leader (Internal Only)
Fleet Alliance —Glasgow
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Management
- Gym membership
- Flexible schedule
Quick apply
Receptionist
McSherry Halliday LLP —Irvine
- £12.71 an hour
- Full-time
- Microsoft Word
- In-person
- Free parking
Quick apply
Business Development Consultant
LOCALiQ —Greenock
- £30,000 - £33,000 a year
- Full-time
- Hybrid work
- Sales
- Employee discount
Quick apply
20h
Independent Travel Agent
The Travel Experts —Glasgow
- Part-time
- Remote
Administration Assistant
NitroPOS Solutions Ltd —Paisley
- £11 - £13 an hour
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Hospitality
- Free parking
Quick apply
2d
Client Services Assistant (Financial Planning) – Intelliflo Office Experience Essential
VWM Wealth —Glasgow
- From £35,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Life insurance
- Sick pay
Quick apply
2d
Project Support Assistant
Assystem —Helensburgh
- Microsoft Powerpoint
- Travel
- SharePoint
- Employee assistance programme
Counsellor (Remote)
Telus Health —Glasgow
- Full-time
- Remote
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee assistance programme

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client services jobs near alexandria, wdu

Customer Account/Project Co-ordinator

Customworks Ltd
Alexandria

Quick apply

Job details

Permanent | Full-time
£28,000 - £30,000 a year
12 hours ago

Benefits

Company pension
Sick pay
On-site parking

Qualifications

Salesforce
Analysis skills
Organisational skills
Communication skills
Negotiation
Time management

Full job description

Job Summary
We are seeking a dedicated Customer Account/Project Co-ordinator to join our team. The ideal candidate will serve as a key point of contact for clients, ensuring exceptional service and fostering long-term relationships. This role involves engaging with customers to address their needs, resolve issues, and promote our services effectively. The position offers an opportunity to develop valuable skills within a dynamic and supportive environment.

Key Responsibilities

Project Management:

Manage bespoke projects– this will involve:

Concisely interpreting and communicating the customer’s design brief to the Design Team
Effectively liaising with print and production departments to manage the project
Regular communication ref project status to the customer and updating them on progress
Following sign off procedures, admin set up and sign off of samples
Advising the customer of pricing structures, including set up and sampling costs

Customer Relationship Management:

Work closely with Managing Director to review, update and classify existing accounts in order to enhance current marketing activities
Use Customer Relationship Management software to accurately record sales activity and diary planning
Use Customer Relationship Management software to assist with set-up and monitoring of sales campaigns

Sales & Marketing Support:

Support wider Sales & Marketing Team to service key accounts and requirements
Generate sales reports to inform and guide proactive sales and marketing efforts
Attend trade fairs where required and assist with follow-up
Routinely seek measurable continuous improvements to ensure best practice methods are established

Customer Service:

Provide friendly and efficient telephone support as part of a small team
Help manage general business wide inboxes
Actively seek and share information with relevant departments in order to provide speedy response to customer enquiries
Log customer complaints and forward to relevant department manager

Service Excellence:

Create a great first impression, and stay committed to this approach to ensure that customers have a memorable and enjoyable experience in all dealings with the company
Listen attentively and respond promptly to the needs of the customer
When communicating with customer by email, take care to ensure that the company’s image is portrayed in a professional manner.
Use common sense and show empathy when dealing with difficult customers - Be proactive when responding to customers’ complaints and take initiative to improve business processes to prevent errors and poor service/product quality
Provide friendly and welcoming atmosphere to customers and colleagues a like
Take initiative to ensure that services meets and where possible exceeds, expectations.
Devote appropriate time to continuous professional development as required to support the enhancement of personal skills.
Act as an ambassador for the company ensuring client confidentiality is always maintained
Remain commercially aware throughout all business activities to ensure customer relationships are financially viable
Ensure full awareness and compliance with relevant H&S regulations – seek and help where necessary
Follow company guidance for successful customer interactions.

Managing Relationships:

Attend, participate and meaningfully contribute to meetings, ensuring appropriate up to date information is communicated and acted upon
Establish and maintain good relationships with all colleagues to develop a full understanding of the many facets of the business and its structure
Work closely with colleagues from other departments to resolve customers queries promptly and effectively
Always use appropriate language and tone to encourage co-operation and maintain positive atmosphere
Adopt service excellence principles in all communication, both internal and external and encourage customer focused culture in others
Act with diplomacy in all dealings with both colleagues and customers to achieve the best possible outcome.

Admin Support:

Help to cover other administrative duties as required across all departments.

Qualifications and Experience

Personal Qualities:

High level of Enthusiasm to grow and learn as part of a team
Willingness to be involved across all areas of business
Excellent written and verbal communication skills
Strong time management and organisational skills
Able to work as part of a team
Professional approach and conduct
High degree of commercial awareness
Good negotiating and influencing skills

Job Types: Full-time, Permanent

Pay: £28,000.00-£30,000.00 per year

Benefits:

Company pension
On-site parking
Sick pay

Work Location: In person

Quick apply

Refine Your Search

client services jobs in alexandria, wdu

Customer Account/Project Co-ordinator

Home Sales Advisor - Helensburgh

Meeting & Events Co-ordinator

Customer Service Agent - PART TIME - UK

Client Services Advisor

Mobile Funeral Arranger - Accredited

Call Centre Agent

Cleaner (part-time)

Appointment Setter

Spa Receptionist

Customer Service Advisor

Travel Sales Consultant

Client Services Team Leader (Internal Only)

Receptionist

Business Development Consultant

Independent Travel Agent

Administration Assistant

Client Services Assistant (Financial Planning) – Intelliflo Office Experience Essential

Project Support Assistant

Counsellor (Remote)

I want to receive the latest job alerts for client services in alexandria, wdu

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