Monitor Work, Jobs in Amersham, Bkm (with Salaries)

Service Analyst - Reporting & Insights
Elexon —London
- £46,000 a year
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
7d
GCSE Tutor
Bucks Tutorial Centres —High Wycombe
- £12.70 - £25.00 an hour
- Weekend availability
- Experience working with children
- In-person
- Communication skills
- Flexitime
Quick apply
Support Worker - Full-time Days - Chesham, Aylesbury or Slough
Reach Learning Disability Care Ltd —Chesham
- £13.40 an hour
- Overtime
- English
- Driving
- In-person
- Free parking
- Annual leave
Quick apply
Security Guard
Aaron Rail —High Wycombe
- £12.71 an hour
- Microsoft Word
- Driving
- Travel
Quick apply
9d
Level 1 / UEFA C - Football Coach - Chesham
Football Focused Excellence —Chesham
- From £20 an hour
- Part-time
- Driving
- In-person
- Leadership
- Flexitime
Quick apply
Event Steward / SIA
Stambridge Group Ltd —Virginia Water
- £12.71 - £13.10 an hour
- Microsoft Word
- Microsoft Outlook
- In-person
Quick apply
9d
People Manager
Odds Farm Park Ltd —High Wycombe
- £13,125 - £15,000 a year
- Part-time
- Hospitality
- Management
- Analysis skills
- Free parking
- Store discount
Quick apply
1d
People & Recruitment Coordinator
FedBucks Ltd —Princes Risborough
- £32,000 - £35,000 a year
- Part-time
- Hybrid work
- Human resources
- In-person
- Free parking
- Annual leave
Quick apply
2d
Pet sitter
Neuro Paws —Milton Keynes
- £22.50 - £63.00 a day
- Part-time
- Customer service
- In-person
- Flexitime
Quick apply
23h
Night Team Member
Thames Riviera Hotel —Maidenhead
- Part-time
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
Constant Climate Executive UKIE
IAG Cargo —Hounslow
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Organisational skills
- Employee discount
- Gym membership
Clinical Research Coordinator
Velocity Clinical Research, Inc. —High Wycombe
- £30,000 - £40,000 a year
- Full-time
- Nursing
- Microsoft Office
- Bachelor's degree
- Free parking
- Health & wellbeing programme
Quick apply
6d
Showroom Manager – BYD High Wycombe
ADVANCE VAUXHALL (MAIN DEALER) —High Wycombe
- £40,000 - £70,000 a year
- Full-time
- CRM software
- Sales
- Customer service
Quick apply
Continuous Improvement & Innovation Specialist
PerkinElmer —Seer Green
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Business Support Co-ordinator
PRS Office Furniture Ltd —Leighton Buzzard
- £35,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
Quick apply
9d
Apprentice Operations Coordinator for Mobile Advantage
Buckinghamshire Adult Learning —High Wycombe
- £18,000 a year
- Monday to Friday
- Microsoft Excel
- Microsoft Office
- IT
Quick apply
2d
Mini Cab Controller
St John's Wood Cars Ltd —London
- From £500 a week
- Full-time
- Analysis skills
- Data entry
- Organisational skills
Quick apply
Show Technician - Technical Services
Warner Bros. Discovery —Leavesden Green
- Weekend availability
- Carpentry
- Maintenance
- Microsoft Office
Quality and Improvement Coordinator
Rothschild House Group —Tring
- £15.80 an hour
- Part-time
- Microsoft Excel
- Analysis skills
- In-person
Quick apply
1d
Warehouse Operative
PRS Office Furniture Ltd —Leighton Buzzard
- £24,000 - £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
9d

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Service Analyst - Reporting & Insights

Elexon -
London

Apply Now

Job details

£46,000 a year
7 days ago

Benefits

Company pension
Private medical insurance

Qualifications

Microsoft Powerpoint
Microsoft Word
Power BI
Microsoft Excel
Customer service
English
Microsoft Office
SQL
Presentation skills
ITIL
Organisational skills
Data visualisation
Communication skills

Full job description

We have an exciting opportunity for a Service Analyst (Grade 9) to join our Reporting & Insights team on a permanent basis. This role is central to supporting the delivery of reporting and insight services that enable customers and stakeholders to access trusted operational data and information across the Balancing and Settlement Code (BSC).

You'll play a key role in delivering high-quality customer support, maintaining operational excellence and helping to continuously improve reporting services. Working closely with colleagues, customers and industry stakeholders, you'll help ensure reporting services are delivered accurately, customer queries are resolved efficiently, and valuable operational insights support the evolving electricity market and the transition to Net Zero.

What you'll do:

As a Service Analyst, you'll support the day-to-day delivery of Reporting & Insights services, ensuring customers receive an excellent service while helping improve operational processes and reporting capabilities.

Provide advice, guidance and support to customers, helping them understand and use Elexon's Reporting & Insights services.
Develop your expertise as a Subject Matter Expert (SME) in your assigned products, services and the Balancing and Settlement Code (BSC).
Monitor operational performance, reporting outputs and service risks, identifying issues, investigating root causes and supporting timely resolution.
Develop and follow operational procedures, ensuring reporting services are delivered accurately and in line with business rules and obligations.
Produce analysis, reports and recommendations that support operational decision-making and continuous service improvement.
Support the validation, maintenance and quality of operational and reporting data.
Assist with the delivery of service enhancements, including testing, implementation and business readiness activities.
Build strong relationships with colleagues, customers and external stakeholders to support excellent service delivery.
Resolve customer queries and provide a high standard of customer service across all interactions.
Develop and maintain knowledge articles, operational documentation and training materials, helping customers make the most of Reporting & Insights services.
Identify opportunities for continuous improvement, helping enhance reporting processes, increase self-service and improve the overall customer experience.

What you'll bring:

We're looking for someone who enjoys analysing information, solving problems and delivering an excellent customer experience in a fast-paced operational environment.

Excellent customer service and stakeholder management skills, with the ability to build positive working relationships.
Strong organisational skills and the ability to manage multiple priorities while maintaining accuracy and attention to detail.
An analytical mindset with an interest in reporting, operational performance and data-driven decision making.
The ability to explain complex technical or regulatory information in plain English to different audiences.
A proactive approach, taking ownership of work and seeing tasks through to completion.
Strong written and verbal communication skills.
Experience using Microsoft Office, particularly Excel, Word and PowerPoint.
A collaborative approach with a willingness to learn new products, systems and industry knowledge.

Desirable experience:

Knowledge of the GB electricity market and the Balancing and Settlement Code (BSC).
Experience working with operational reporting, business data or customer insight.
Familiarity with SQL, Power BI or other reporting and data visualisation tools.
Experience presenting information or analysis to customers or stakeholder groups.
Experience producing operational procedures, guidance or knowledge management content.
Knowledge of ITIL or service management principles.

What's in it for you:

£46,000 salary
Excellent benefits including bonus, private medical insurance and generous pension scheme
The opportunity to work within a thriving organisation which can support your growth and development
We operate a hybrid working approach with 2 days in our London office

Our culture

We believe a diverse and inclusive culture allows innovation and creativity to flourish. We are committed to continuously improving our culture for our colleagues and stakeholders. Through our hugely successful Diversity Forum, Mental Health First Aid network and regular programme of activities and events, we celebrate difference and recognise the value of employee wellbeing, which is a consistent outcome from annual employee surveys that we conduct. Likewise, as a community, we like to support each other, and all agree Elexon is a great place to work with a great workspace too!

At Elexon, we want to:

Provide true equality of opportunity
Attract and retain diverse talent
Listen to all voices
Be representative of the communities we work in
Be a role model for Diversity and Inclusion in the industry

Elexon together, embracing differences, listening to all voices

Ready to make an impact? Join us and help shape the future of energy services.

Apply Now

Refine Your Search

monitor jobs in amersham, bkm

Service Analyst - Reporting & Insights

GCSE Tutor

Support Worker - Full-time Days - Chesham, Aylesbury or Slough

Security Guard

Level 1 / UEFA C - Football Coach - Chesham

Event Steward / SIA

People Manager

People & Recruitment Coordinator

Pet sitter

Night Team Member

Constant Climate Executive UKIE

Clinical Research Coordinator

Showroom Manager – BYD High Wycombe

Continuous Improvement & Innovation Specialist

Business Support Co-ordinator

Apprentice Operations Coordinator for Mobile Advantage

Mini Cab Controller

Show Technician - Technical Services

Quality and Improvement Coordinator

Warehouse Operative

I want to receive the latest job alerts for monitor in amersham, bkm

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