Guest services manager Work, Jobs in Appleton Thorn, Chs (with Salaries)

Head Reception Manager
Mere Court Hotel —Knutsford
- Full-time
- Hotel
- Supervising experience
- Human resources
- Free parking
Quick apply
Assistant Manager - Conference & Banqueting
Shrigley Hall Hotel and Spa —Macclesfield
- £29,000 a year
- Part-time
- Customer service
- Hotel
- Supervising experience
- Free parking
- Employee discount
Quick apply
Conference and Banqueting Manager
Brook Mollington Banastre Hotel and Spa —Chester
- £25,600 a year
- Part-time
- Customer service
- Hotel
- Organisational skills
- Gym membership
Quick apply
Event Manager
New Century MCR —Manchester
- £31,500 a year
- Part-time
- Management
- Team management
- In-person
- Health & wellbeing programme
- Employee assistance programme
Quick apply
Events Coordinator
Rapport —Manchester
- £32,000 a year
- Full-time
- Time management
- Employee assistance programme
Guest Services Manager
Valor Hospitality —Chester
- Hotel
- Organisational skills
- Front desk
Quick apply
13d
Head of Sales Operations
Village Hotels - Central Team - Sales —Warrington
- £65,000 - £75,000 a year
- Full-time
- Hybrid work
- Salesforce
- Hotel
- Continuous improvement
- Employee assistance programme
- Employee discount
Quick apply
1d
Event Manager | Liverpool Experience Campus
Levy —Liverpool
- £29,000 a year
- Weekend availability
- Training & development
- Communication skills
- Annual leave
- Employee assistance programme
8d
Events Manager
Carden Park Hotel —Chester
- Up to £29,000 a year
- Weekend availability
- Customer service
- Hotel
- Guest services
- Free parking
- Employee assistance programme
Quick apply
3d
Spa Duty Manager
Carden Park Hotel —Chester
- £27,200 - £29,000 a year
- Weekend availability
- Hotel
- Supervising experience
- Leadership
- Free parking
- Employee assistance programme
Quick apply
Adventure Attraction Climb Guide
Wire and Sky —Manchester
- Up to £13.85 an hour
- Part-time
- Customer service
- First Aid Certification
- In-person
- Annual leave
Quick apply
11d
Leisure and Wellbeing Manager
The Mill Hotel and Spa —Chester
- Weekend availability
- Hotel
- First Aid Certification
- Leadership
- Free parking
- Health & wellbeing programme
2d
Bar Manager
RDY Bold Ltd —Warrington
- £14 an hour
- Full-time
- Serving
- Bar
- Inventory control
- Employee discount
- Flexible schedule
Quick apply
Senior Content Executive
Paramount Digital Ltd —St Helens
- £28,000 - £32,000 a year
- Full-time
- Mentoring
- Organisational skills
- In-person
- Health & wellbeing programme
- Work from home
Quick apply
Senior Event Manager
ACC Liverpool —Liverpool
- £39,570 - £43,265 a year
- Full-time
- Mentoring
- Free parking
- Employee discount
4d
Senior Events Manager
Bolton Wanderers Football Club —Bolton
- £31,000 a year
- Full-time
- Customer service
- Team management
- Organisational skills
- Free parking
- Store discount
Quick apply
8d
Centre Manager
Inflatabubble Theme Park —Chester
- £32,094.40 - £37,148.80 a year
- Full-time
- Continuous improvement
- In-person
- Guest services
- Free parking
- Employee discount
Quick apply
Guest Relations Manager
SPHC —Manchester
- Weekend availability
- Hotel
- Communication skills
- Annual leave
- Employee assistance programme
Partner Relations Executive
Chester Race Company —Chester
- £28,000 - £30,000 a year
- Weekend availability
- CRM software
- Hotel
- Organisational skills
Quick apply
Guest Service Manager
Holiday Inn Express Manchester City Centre —Manchester
- Full-time
- English
- Hotel
- Conflict management
- Annual leave
- Employee assistance programme
Quick apply

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Head Reception Manager

Mere Court Hotel -
Knutsford

Quick apply

Job details

Full-time

Benefits

Free parking
On-site parking

Qualifications

Guest check-in and check-out
Front of house supervision
Hotel and accommodations experience
Multilingual
Complaint handling
Supervising experience
Hotel guest services experience
Human resources
Front desk
Training & development
Leadership
Team motivation leadership
Communication skills
Hotel front office operations
Hospitality management
Rota coordination

Full job description

Overview

We are seeking a dynamic and experienced Head Reception Manager to lead our front desk operations with enthusiasm and professionalism. In this pivotal role, you will oversee the entire guest reception process, ensuring a seamless, welcoming experience for all visitors and team members. Your leadership will set the tone for exceptional guest services, foster a positive environment, and uphold the highest standards of hospitality. This is an exciting opportunity for a motivated leader with a passion for hospitality, multilingual communication skills, and proven supervisory experience to make a lasting impact.

Duties

Lead and supervise the reception team to deliver outstanding guest services consistently
Oversee daily front desk operations, including check-in/check-out procedures and guest inquiries
Develop and implement training programs to enhance team performance and service quality
Manage multilingual communication to accommodate diverse guests and ensure clear understanding
Coordinate with human resources to handle staffing schedules, performance evaluations, and staff development
Handle guest complaints or special requests promptly and professionally to ensure satisfaction
Maintain accurate records of guest interactions, reservations, and feedback to improve service delivery
Foster a welcoming atmosphere that reflects the organization’s commitment to hospitality excellence

Qualifications

Proven supervising experience in a hospitality or hotel environment with leadership responsibilities
Strong background in guest services, hospitality management, or related fields
Multilingual or bilingual proficiency to effectively communicate with diverse guests and staff
Experience in human resources functions such as staff training, scheduling, and performance management
Demonstrated leadership skills with the ability to motivate and inspire teams
Excellent communication skills with a positive, energetic approach to guest interactions
Knowledge of hotel operations systems and customer service best practices

Join us in creating memorable experiences by leading our reception team with energy and dedication! We value passionate professionals who thrive on delivering exceptional service while fostering a vibrant, inclusive environment. This paid position offers an engaging opportunity to develop your leadership skills within a thriving hospitality setting.

Benefits:

Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

guest services manager jobs in appleton thorn, chs

Head Reception Manager

Assistant Manager - Conference & Banqueting

Conference and Banqueting Manager

Event Manager

Events Coordinator

Guest Services Manager

Head of Sales Operations

Event Manager | Liverpool Experience Campus

Events Manager

Spa Duty Manager

Adventure Attraction Climb Guide

Leisure and Wellbeing Manager

Bar Manager

Senior Content Executive

Senior Event Manager

Senior Events Manager

Centre Manager

Guest Relations Manager

Partner Relations Executive

Guest Service Manager

I want to receive the latest job alerts for guest services manager in appleton thorn, chs

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