Customer experience manager Work, Jobs in Ashington, Nbl (with Salaries)

Assistant Property Manager
Crabtree & Crabtree —Alnwick
- £30,000 a year
- Part-time
- Hybrid work
- CRM software
- Analysis skills
- Data entry
- Employee discount
Quick apply
Trampoline Park Centre Manager
Jump 360 Newcastle —Newcastle upon Tyne
- £30,000 - £35,000 a year
- Weekend availability
- Management
- Team management
- In-person
Quick apply
6d
Area Sales Manager
JT Dove Limited —Ashington
- Full-time
- Customer service
- Business development
- In-person
- Profit sharing
- Health & wellbeing programme
Quick apply
12d
Assistant Manager
Admiral Slots —Ashington
- £28,875 a year
- 8 hour shift
- Customer service
- Cash handling
- Annual leave
Quick apply
File Processing and Preparation Administrator
Department for Environment, Food and Rural Affairs —Alnwick
- £26,025 a year
- Part-time
- Databases
- Presentation skills
- SharePoint
- Annual leave
- Sick pay
14d
Operations Manager
ABM UK —Cramlington
- £41,000 - £42,800 a year
- Full-time
- Customer service
- Computer literacy
- Computer skills
- Employee discount
Quick apply
Community Administration Officer
Ashington Joint Welfare Scheme —Ashington
- £13,218.40 a year
- Part-time
- CRM software
- Google Suite
- Computer literacy
- Free parking
Quick apply
9d
Store Manager
Weird Fish Ltd —Morpeth
- Up to £32,000 a year
- Full-time
- Customer service
- In-person
- Retail management
- Annual leave
- Employee discount
Quick apply
6d
JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —Newcastle upon Tyne
- £3,800 a month
- Full-time
- Sales
Quick apply
Shop Manager
Cancer Research UK —Alnwick
- £27,336 - £32,067 a year
- Full-time
- Customer service
- Recruiting
- Retail management
- Employee discount
Office Manager
TT Electronics plc —Bedlington
- Full-time
- Microsoft Outlook
- Administrative experience
- Travel
- Annual leave
- Employee assistance programme
JUNIOR SALES CONSULTANT
Verisure Services (UK) Limited —Newcastle upon Tyne
- £3,800 a month
- Full-time
Quick apply
Regional Customer Relationship Manager
Barchester Healthcare —Bedlington
- Microsoft Powerpoint
- Salesforce
- Communication skills
Quick apply
7d
Delivery Team Trainer
Evri —Ashington
- £30,000 a year
- Full-time
- Customer service
- Travel
- Mentoring
Administrative Assistant - Helpdesk/ Planned Maintenance - FM industry
Enertech FM Limited —Hebburn
- Up to £30,000 a year
- 8 hour shift
- Microsoft Word
- Accounting
- In-person
Quick apply
14d
Treehouse Restaurant Manager
The Alnwick Garden —Alnwick
- £33,000 a year
- Full-time
- Hospitality
- Sales
- Customer service
- Free parking
- Annual leave
Quick apply
6d
Contracts Manager
Milburn Construction Ltd —Cramlington
- £60,000 - £75,000 a year
- Full-time
- Civil engineering
- Continuous improvement
- Contracts
Quick apply
9d
Sales Team Manager
TROO LTD —Sunderland
- £42,000 - £50,000 a year
- Full-time
- CRM software
- Computer literacy
- Continuous improvement
- Gym membership
- Referral programme
Quick apply
13d
Property Manager
Pat Robson & Co —Newcastle upon Tyne
- Up to £34,000 a year
- Weekend availability
- Hybrid work
- Driving
- Accounting
- Communication skills
- Annual leave
- Flexible schedule
Quick apply
7d
Sales Team Lead - North East, UK
Modern Milkman —Gateshead
- £32,000 - £55,000 a year
- Weekend availability
- Team management
- Leadership
- Employee assistance programme
- Employee discount
Quick apply

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customer experience manager jobs near ashington, nbl

Assistant Property Manager

Crabtree & Crabtree
Alnwick

Quick apply

Job details

Part-time
£30,000 a year

Benefits

Company pension
Employee discount

Qualifications

CRM software
Pricing
Analysis skills
Market research
Attention to detail
Client services
Data entry
Property maintenance inspection
Management reporting
Customer support
Document management
Communication skills
Property management
Time management
Analytics

Full job description

Company Overview

The most rewarding careers begin with an extraordinary place to belong.

At Crabtree & Crabtree, we're more than a collection of exceptional holiday homes. We're a passionate team dedicated to creating unforgettable experiences for our guests across some of Great Britain's most stunning destinations.

Our portfolio of more than 370 carefully curated properties stretches from the wild beauty of Northumberland and the Scottish Borders to the rugged coastlines of the Lothians and the rolling landscapes of Yorkshire. Behind every home is a team of talented people who share a commitment to quality, attention to detail and outstanding customer service.

At Crabtree & Crabtree, we take as much pride in our people as we do in our homes. We foster a supportive and collaborative culture where every team member can make a meaningful impact. From helping guests discover hidden local gems to ensuring every stay exceeds expectations, everyone plays an important role in delivering exceptional experiences from start to finish.

Join us and be part of a team that's passionate about creating memorable moments, building lasting relationships and showcasing the very best of Britain's most beautiful places.

Job Summary

Reporting to the Head of Property, the Assistant Property Manager is responsible for supporting the property teams, including the Head of Property, Business Development Managers, Property Managers, and Managed Services.

Main Office Kelso. Property inspections required along Northumberland Coast and inland around north Northumberland.

Salary £30,000 pro-rated to £24,000 for 32hours per week.

Responsibilities

· Supporting Head of Property, Business Development Managers and Property Managers with day-to-day administrative tasks.

· Supporting the Managed Services team with property checks and inspections, identifying and reporting any housekeeping or maintenance issues that might arise within the managed services portfolio and further properties in the portfolio when required.

· Handling and responding to day-to-day queries from owners and logging key information into our CRM system.

· Preparing monthly property performance statistics and reports for the Property Management team and alerting them to any performance-related issues arising.

· Supporting with property performance data, feedback, analysis, property compliance and other key information for owner performance review meetings and undertaking appropriate follow-up as required.

· Supporting all stages of the property onboarding process and managing the onboarding checklist for new properties.

· Preparing and sending Agency Agreements as well as creating and sending owner and housekeeper logins for our systems.

· Creating new property web listings on our web platform, including continuous maintenance and updating of listings to ensure full accuracy.

· Uploading rates. Use of dynamic pricing as an alternative pricing model to Supercontrol.

· Ensuring our property web listings and property listings on affiliate sites are up to date.

· Creating and maintaining all property-related documentation, including property information books and guest arrival information.

· Undertaking any special project work as required, including market research or wider comparator work.

Core Skills

· First-class written and verbal communication and interpersonal skills.

· Excellent attention to detail.

· Strong time management and multi-tasking skills with the ability to organise and prioritise workload to achieve agreed deadlines.

· Solutions-oriented, with intuitive problem-solving and analytical abilities.

· Self-motivated with plenty of initiative.

· Excellent IT skills.

· A charismatic personality with a ‘can-do’ attitude, prepared to help in any way required to achieve Crabtree & Crabtree’s commercial objectives.

Objectives

· Operational Excellence - ensure all owners and team members receive timely and effective support (during office hours).

· Attention to detail - checking all work, including property standards, correspondence, copy, rates and performance figures, to ensure it is accurate.

· Meeting commercial objectives - working as a team to achieve Crabtree & Crabtree’s commercial objectives, including:

Sales and property performance (occupancy and revenue)
Growth of portfolio
Guest and owner satisfaction
Overall portfolio performance

· Administrative Support to Senior Team – provide administrative support to the Head of Property Management, Business Development Managers and Property Managers (diary management, coordination, correspondence, special projects).

· Knowledge sharing – sharing ideas and suggestions with other members of the team and ensuring that systems are always up to date.

· Owner experience - enhance the Crabtree & Crabtree owner experience by going above and beyond to ensure owners receive the best possible service.

Pay: £30,000.00 per year

Benefits:

Company pension
Employee discount

Work Location: Hybrid remote in Alnwick

Quick apply

Refine Your Search

customer experience manager jobs in ashington, nbl

Assistant Property Manager

Trampoline Park Centre Manager

Area Sales Manager

Assistant Manager

File Processing and Preparation Administrator

Operations Manager

Community Administration Officer

Store Manager

JUNIOR SALES ADVISOR

Shop Manager

Office Manager

JUNIOR SALES CONSULTANT

Regional Customer Relationship Manager

Delivery Team Trainer

Administrative Assistant - Helpdesk/ Planned Maintenance - FM industry

Treehouse Restaurant Manager

Contracts Manager

Sales Team Manager

Property Manager

Sales Team Lead - North East, UK

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