Customer specialist Work, Jobs in Ashington, Nbl (with Salaries)

File Processing and Preparation Administrator
Department for Environment, Food and Rural Affairs —Alnwick
- £26,025 a year
- Part-time
- Databases
- Presentation skills
- SharePoint
- Annual leave
- Sick pay
Team Manager - Operations
The Rudd Group —Wideopen
- £35,000 a year
- Full-time
- Management
- Customer service
- Supervising experience
- Free parking
- Referral programme
Quick apply
Sales Executive
WeBuyAnyCar —Cramlington
- £28,200 - £35,220 a year
- Rotating shift
- Customer service
- IT
- Communication skills
Quick apply
Customer Service Advisor
Northern Gas and Power —Gateshead
- £26,227.50 a year
- Full-time
- In-person
Quick apply
Customer Account Specialist
TT Electronics plc —Bedlington
- Full-time
- Data entry
- Annual leave
- Employee assistance programme
Project and Operations Coordinator ( Maternity Cover Oct 26 to Mar 28)
Gilligan Engineering Services —Jarrow
- £36,000 - £38,000 a year
- Full-time
- CRM software
- Travel
- In-person
- Annual leave
Quick apply
7d
Sales Advisor
John Eliot (Footwear) - Clarks Franchise —Morpeth
- Up to £12.71 an hour
- Part-time
- Bilingual
- Merchandising
- English
- Employee discount
Quick apply
5d
Specialist Customer Support Consultant
Nationwide Building Society —Newcastle upon Tyne
- From £26,500 a year
- Full-time
- Hybrid work
- Communication skills
Customer Service Advisor
ArvatoConnect —Newcastle upon Tyne
- £24,785 a year
- Full-time
- Hybrid work
- Computer literacy
- In-person
- Communication skills
- Employee discount
- Life insurance
10d
Post-Fusion Operator
Krystal Technology —Wallsend
- £28,657 a year
- Day shift
- Forklift
- Continuous improvement
- Quality control
Quick apply
Senior Customer Service Advisor - Nights
Tructyre —Gateshead
- £32,436 a year
- 12 hour shift
- Microsoft Word
- Computer literacy
- Data entry
- Annual leave
- Employee assistance programme
Quick apply
10d
Admin / Planner
Ark Fire Protection Ltd —Cramlington
- From £25,500 a year
- Full-time
- Microsoft Word
- Organisational skills
- In-person
- Gym membership
Quick apply
1d
Customer Success Manager
KERRIDGE COMMERCIAL SYSTEMS CORP —Newcastle upon Tyne
- Full-time
- CRM software
- In-person
- Communication skills
Quick apply
Product Mission Lead
KERRIDGE COMMERCIAL SYSTEMS CORP —Newcastle upon Tyne
- Full-time
- ERP systems
- In-person
- AI
Quick apply
Production & Quality Coordinator
Halman Thompson —Newcastle upon Tyne
- From £26,437 a year
- Full-time
- Quality control
- Organisational skills
- In-person
Quick apply
B2B Energy Sales Consultant – Outbound Telesales
Northern Gas and Power —Newcastle upon Tyne
- £30,000 - £55,000 a year
- Full-time
- Business development
- In-person
Quick apply
11d
Junior Contracts Manager
elix sourcing solutions —Chester-le-Street
- £35,000 - £40,000 a year
- Monday to Friday
- Contracts
- Construction experience
Worldwide Sales Consultant
Hays Travel —Sunderland
- Customer service
- Employee discount
IT Support Specialist
Time for Recruitment —Newcastle upon Tyne
- £28,000 - £30,000 a year
- Overtime
- Free parking
- Referral programme
Quick apply
9d
Digital Investigator - National Digital Investigation Unit
HM Revenue and Customs —Newcastle upon Tyne
- £37,682 - £46,077 a year
- Part-time
- Hybrid work
- Presentation skills
- Travel
- Leadership
- Work from home
5d

I want to receive the latest job alerts for customer specialist in ashington, nbl

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer specialist jobs near ashington, nbl

Customer Service Representative jobs in Gateshead

Customer Success Manager jobs in Newcastle Upon Tyne

Customer Service Representative jobs in Remote

Energy Consultant jobs in Newcastle Upon Tyne

Executive Assistant jobs in Coventry

Sales Executive jobs in North West Region

Executive Chef jobs in Manchester

Sales Executive jobs in North East Region

Ticket Sales jobs in London

Sales Executive jobs in East London

Sales Executive jobs in Cheltenham

Customer Service jobs in Plymouth

Customer Service Representative jobs in Hemel Hempstead

Customer Service Representative jobs in Croydon

Customer Service Representative jobs in Bredbury

Remote Customer Service jobs in Coventry

Customer Service Representative jobs in Walsall

Customer Service jobs in Liverpool

Customer Service Manager jobs in London

Customer Success Manager jobs in Macclesfield

File Processing and Preparation Administrator

Department for Environment, Food and Rural Affairs -
Alnwick

Apply Now

Job details

Permanent | Part-time | Full-time
£26,025 a year

Benefits

Cycle to work scheme
On-site gym
Annual leave
Company pension
Paid volunteer time
Childcare
Sick pay

Qualifications

Record keeping
Filing
Databases
Presentation skills
Data management
SharePoint

Full job description

Details

Reference number

475823

Salary

£26,025

For details of our pay on appointment policy, please see below under the heading Salary.

A Civil Service Pension with an employer contribution of 28.97%

GBP

Job grade

Administrative Officer

Contract type

Permanent

Business area

DEFRA - SDA - Office Of The Chief Data Officer

Type of role

Administration / Corporate Support

Working pattern

Flexible working, Full-time, Job share, Part-time

Number of jobs available

Location
About the job
Benefits
Things you need to know
Apply and further information

Location

Alnwick

About the job

Job summary

The Department for Environment, Food and Rural Affairs (Defra) is the UK government department responsible for safeguarding our natural environment, supporting our world-leading food and farming industry, and sustaining a thriving rural economy. Our broad remit means we play a major role in people's day-to-day life, from the food we eat, and the air we breathe, to the water we drink. The Defra Group recognises the importance of data and information to achieve this remit.

We have set an ambitious 2030 vision in which data and information will be at the heart of everything we do delivering our core environmental missions, enabling cross-sector collaboration and building public trust. This vision is achieved through Defras first 2030 Data and Information Strategic Roadmap.

To realise our Roadmap ambitions, the Chief Data Office (CDO), within Defras Science and Analysis group, offers an opportunity for a File Processing and Preparation Administrator. The post holder will play a critical part in service delivery in support of Defras information management obligations under the Public Records Act. You are organised, methodical and have a keen eye for detail and accuracy. Working within the Information Appraisal team you are focused on timely delivery, are able to work and get along with people from all backgrounds and embrace a positive, can-do attitude.

We recognise the challenges that people with (multiple) protected characteristics may experience on the job market and in their career progression. We are fully committed to being an inclusive employer and ensuring equal opportunities. We are keen to make our workforce as diverse as possible, and we hope to attract applications from underrepresented groups.

Job description

As a Ministerial department Defra is statutorily required by the Public Records Act to have in place a systematic approach to managing its records, and for appraising, identifying and transferring historical public records to The National Archives (TNA) for permanent preservation in line with the 20 Year Rule.

As part of Defras Data and Information Lifecycle function, the Information Appraisal team is looking for a File Processing and Preparation Administrator to join the team based at their Lion House office, in Alnwick NE66 2PF.

The successful candidate will provide administrative support to the Information Appraisal team.

Please be aware that manual handling movement of boxes and files and trolleys - and working at height are key parts of the role.

Person specification

Responsibilities

Receiving files ordered from commercial storage by the Appraisal team. Transferring these files to the appropriate area of the site at Alnwick. Maintaining an accurate audit trail of their status preservation, immediate destruction or destruction at a later date.

Preparing selected files according to TNAs published standards. Arranging their transfer to TNAs site at Kew.

Managing the intake of files from across Defra. Updating storage suppliers database to enable their swift retrieval when required by the Appraisal team.

Assisting with ongoing projects to reduce the number of files and boxes Defra holds.

Reviewing stock levels of office and specialist supplies and (re)ordering when necessary.

Skills and Experience

Clear, accurate record keeping skills.
Experience of effectively communicating with team members and customers.
Use of Microsoft O365 products, in particular SharePoint Online.
Experience of working in a file storage environment.

Behaviours

We'll assess you against these behaviours during the selection process:

Managing a Quality Service
Working Together
Changing and Improving

Technical skills

We'll assess you against these technical skills during the selection process:

Knowledge and Information Management - handling information correctly

Benefits

Alongside your salary of £26,025, Department for Environment, Food and Rural Affairs contributes £7,539 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides .

A career in the Civil Service is like no other. If youre looking to join a world class team and develop your career with us, then the Civil Service is the place for you! You might be wondering, whats in it for me? Take a look below at some of the benefits available to you as a civil servant in Defra.

Science and Analysis Directorate Benefits

Learning and Development
Everyone in Defra is supported to develop their skills and capabilities. When you join the Directorate, you will be welcomed into your new team through an induction programme that will provide you with helpful information on the civil service, Defra, our work and our policies. Your line manager will also work with you to establish your priorities for the year, developing a performance, learning and development plan tailored to you and your role, while also working with you to connect you with a civil service mentor to help empower you in your new role with the opportunity to benefit from paid for coaching.

Most importantly, were keen to invest in you! As a civil servant, you will also have access to Civil Service Learning where you can participate in professional development programmes across a wide spectrum of subjects and professions.

Department Benefits

Technology
Were a firm believer in agile and flexible working. When you join Defra, well kit you out with a new Windows 10 Laptop, smartphone and rucksack to make sure that you perform your best wherever you are.

Leave
25 days' paid leave per annum rising to 30 days after five years service, in addition to eight public holidays and the Kings Birthday privilege day. We also offer

competitive maternity, paternity, parental and adoption leave;
study leave for the pursuit of academic studies;
3 days paid leave for volunteering per annum;
15 days paid leave per year for reservist training; and,
generous paid sick leave.

Cycle to Work Scheme
Defra loans you a bike for your commute as a tax-free benefit. At the end of the loan period, you have the option to buy the bike, saving 30% of the original cost.

Season Ticket and Bicycle Loan
We offer interest-free season ticket loans, to all Defra employees with more than three months service, for purchasing train and bus season tickets, as well as station car parking. For those unable to take advantage of tax-free benefits, we also offer an interest-free bicycle loan to enable the purchase of a bicycle for commuting.

Gym, Social and Sports Activities
Our offices have a range of different onsite facilities, including gym, fitness facilities, games room, showers and cycle storage. There are also a variety of networks and social groups to join. Ask your line manager for more information.

Restaurant and Café Facilities
A range of our offices offer onsite restaurant and café facilities.

Civil Service Benefits

Pension
Your pension is a valuable part of your total reward package, and you will be given the chance to join one of three different pension plans. You can find more information on the Civil Service Pension on the MyCSP Website at www.civilservicepensionscheme.org.uk

Civil Service Sports Council
The Civil Service Sports Council (CSSC) organises a wide choice of activities throughout the UK, from art, gliding, abseiling and orienteering to cabaret weekends and quiz and curry nights. Your CSSC membership will provide you with FREE access to hundreds of national and local sites, in addition to savings at many high street stores, cinemas, restaurants and historic houses.

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles , and will assess your Behaviours, Experience and Technical skills.

Application Process

As part of the application process you will be asked to complete a CV and 500 word Personal Statement

Further details around what this will entail are listed on the application form.

Sift

Sifting is likely to be occur w/c 31st Aug with interviews likely to take place 10-14 days after. These dates are indicative only.

Interview

If successful at application stage, you will be invited to interview where you will be assessed on Behaviours and a technical question.

A presentation or additional exercise may also be assessed.

Interviews are expected to last no longer than 40 Minutes.

Your interview will either be conducted face to face or by video. You will be notified of the location if you are selected for interview.

Reserve List

A reserve list may be held for a period of 12 months from which further appointments can be made.

Location

As part of the pre-employment process for this post, successful candidate(s) will be able to agree a contractual workplace from those locations listed in this advert. The agreed contractual workplace is then the substantive and permanent place of work for the successful candidate(s).

Where the location is National the successful appointee should discuss and agree an appropriate contractual location in line with both Defras location policy and site capacity, prior to proceeding with pre-employment processes.

The agreed amount of time spent at a workplace for this post will reflect the requirement for Civil Servants to spend at least 60% of their working time in an organisation workplace with the option to work the remaining time flexibly from home. Working time spent at a workplace may include time spent at other organisational locations including field-based operational locations, together with supplier, customer or partner locations. This is a non-contractual agreement which is consistent with common Civil Service expectations.

Travel costs to non-contractual workplaces will be subject to departmental travel and subsistence policies. Travel costs to contractual workplaces are the responsibility of the employee.

The successful candidate is required to carry out all their duties from a UK location, and cannot do so from an overseas location at any time.

Defra includes the core department, APHA, RPA, Cefas and VMD.

Salary

New entrants to the Civil Service are expected to start on the minimum of the pay band. The internal roles rules apply to existing Civil Servants, i.e. level transfers move on current salary or the pay range minimum, transfers on promotion move to new pay range minimum or receive 10% increase. Either case is determined by whichever is the highest.

Reasonable Adjustment

If a person with disabilities is put at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes.

If you need a change to be made so that you can make your application, you should:

Contact Government Recruitment Service via [email protected] as soon as possible before the closing date to discuss your needs.
Complete the Assistance required section in the Additional requirements page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if youre deaf, a Language Service Professional.

Accessibility

If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.

Visa Sponsorship Statement

Please take note that Defra does not hold a UK Visa & Immigration (UKVI) Skilled Worker License sponsor and are unable to sponsor any individuals for Skilled Worker Sponsorship.

Criminal Record Check

If successful and transferring from another Government Department, a criminal record check maybe carried out.

In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service on your behalf. However, we recognize in exceptional circumstance some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing [email protected] stating the job reference number in the subject heading.

Internal Fraud Database Check

Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicants details held on the IFD will be refused employment.

A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.

NSV

For further information on National Security Vetting please visit the following page https://www.gov.uk/government/publications/demystifying-vetting

Childcare Vouchers

Any move to DEFRA from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare; for further information visit the Childcare Choices website.

Feedback

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a basic (or equivalent) criminal record check.

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check .

See our vetting charter .

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

UK nationals
nationals of the Republic of Ireland
nationals of Commonwealth countries who have the right to work in the UK
nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS)
nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles .

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy .

Apply and further information

This vacancy is part of the Great Place to Work for Veterans initiative.

The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

Name : Strategy Resourcing Team
Email : [email protected]

Recruitment team

Email : [email protected]

Further information

If you feel your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint, in the first instance, you should contact Government Recruitment Services via email: [email protected]
If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission: here

Apply Now

Refine Your Search

customer specialist jobs in ashington, nbl

I want to receive the latest job alerts for customer specialist in ashington, nbl

Explore jobs in more locations

Details

Reference number

Salary

Job grade

Contract type

Business area

Type of role

Working pattern

Number of jobs available

Contents

Location

About the job

Job summary

Job description

Person specification

Behaviours

Technical skills

Benefits

Things you need to know

Artificial intelligence

Selection process details

Security

Nationality requirements

Working for the Civil Service

Diversity and Inclusion

Apply and further information

Contact point for applicants

Job contact :

Recruitment team

Further information