Site agent Work, Jobs in Ashwellthorpe, Nfk (with Salaries)

Multi Site Head Concierge
Number 82 The Unthank —Norwich
- £28,000 - £31,000 a year
- Weekend availability
- Business development
- Team management
- Travel
Quick apply
9d
Customer Services Advisor
NFU Mutual Agency —Halesworth
- Full-time
- Computer literacy
- Front desk
- Computer skills
- Free parking
3h
Site Agent
Knights Brown —Norwich
- Civil engineering
- Management
Lettings Administrator
The Online Letting Agents —Diss
- £25,350 a year
- Full-time
- Google Suite
- Computer literacy
- Administrative experience
- Free parking
Quick apply
12d
Warehouse Operator
Baxter —Thetford
- Monday to Friday
- Forklift
- Warehouse experience
- Computer skills
- Employee assistance programme
- Employee discount
7d
Trainee Estate Agent
Minors & Brady LTD —Oulton Broad
- £18,000 - £30,000 a year
- Full-time
- Customer service
- English
- Microsoft Office
- Health & wellbeing programme
Quick apply
Transport Supervisor
XPO Logistics —Norwich
- £35,000 a year
- Continuous improvement
- Team management
- Employee discount
Quick apply
13d
Process Operator
Baxter —Thetford
- Rotating shift
- English
- Forklift
- Continuous improvement
- Annual leave
- Employee assistance programme
7d
Accounts Receivable Analyst
JAA-Jones Lang LaSalle Limited —Norwich
- Full-time
- In-person
- Communication skills
- Free parking
Quick apply
Night shift Production Technician (Nutrition products)
Baxter —Thetford
- £27,000 a year
- Night shift
- Manufacturing
- Communication skills
- Annual leave
- Employee assistance programme
Lettings & Property Management Specialist
Sowerbys Estate Agents —Dereham
- £30,000 - £34,000 a year
- Full-time
- Business development
- Organisational skills
- In-person
- Free parking
Quick apply
Graduate Residential Valuation Surveyor
Residentially Chartered Surveyors —Great Barton
- £28,000 a year
- Full-time
- Microsoft Excel
- Customer service
- Analysis skills
- Health & wellbeing programme
- Gym membership
Quick apply
10d
General Manager
Uphire UK Ltd —Thetford
- Full-time
- Business development
- Team management
- Recruiting
- Employee discount
- Referral programme
Quick apply
Senior Accounts Receivable Analyst
JAA-Jones Lang LaSalle Limited —Norwich
- Full-time
- Team management
- In-person
- Training & development
Quick apply
Boat Builder
Broom Boats —Brundall
- £35,338 - £39,250 a year
- Full-time
- Schematics
- Assembly
- In-person
- Free parking
Quick apply
Part-Time Personal Assistant / Property Administrator
Avenue East Rentals —Norwich
- £12.71 - £13.00 an hour
- Part-time
- Computer literacy
- Research
- Administrative experience
- Free parking
Quick apply
5d
Production Technician (Antibiotics & Chemotherapy) - Night Shift
Baxter —Thetford
- From £27,000 a year
- Night shift
- Manufacturing
- Communication skills
- Annual leave
- Employee assistance programme
Hygiene Operator - Nightshift
Baxter —Thetford
- Monday to Friday
- English
- Cleaning
Section Engineer
Knights Brown —Norwich
- Civil engineering
Customer Retention Agent- US Hours
Epos Now —Norwich
- £26,436 a year
- Weekend availability
- CRM software
- Employee discount
- Referral programme
12d

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Multi Site Head Concierge

Number 82 The Unthank
Norwich

Quick apply

Job details

Permanent | Full-time
£28,000 - £31,000 a year
9 days ago

Benefits

On-site parking

Qualifications

Guest check-in and check-out
Driving Licence
Hotel and accommodations experience
Business development
Housekeeping coordination
Hotel guest services experience
Team management
Partnership building
Organisational skills
Front desk
Customer support
Phone etiquette
Leadership
Communication skills
Hotel front office operations
Time management
Hospitality management

Full job description

Job Summary

We are seeking an energetic, proactive and highly organised Multi Site Head Concierge to lead our guest services across multiple locations. Reporting directly to the Operations Manager, you will oversee the delivery of exceptional concierge experiences, ensuring seamless service, guest satisfaction and operational excellence across all sites.

This is a hands-on role requiring flexibility, initiative and a willingness to support the wider business wherever needed. In addition to managing concierge operations, you will coordinate inter-site laundry transfers, identify opportunities to grow the business through local partnerships and referrals, and ensure our properties consistently deliver an outstanding guest experience.

Your leadership will inspire teams to provide personalised support that elevates our guests' experience at every touchpoint. If you thrive in a fast-paced environment and have a genuine passion for hospitality, we'd love to hear from you.

Responsibilities

Report directly to the Operations Manager, providing regular updates on operational performance and guest satisfaction.
Lead and coordinate concierge operations across multiple sites, ensuring consistent service standards and exceptional guest experiences.
Oversee guest check-in and check-out processes, reservations and special requests with professionalism and attention to detail.
Act as the primary point of contact for guest enquiries, ensuring effective and timely communication.
Maintain high standards of hospitality by resolving guest issues promptly and proactively exceeding expectations.
Coordinate and undertake laundry runs between sites, ensuring linen and laundry requirements are met efficiently to support smooth day-to-day operations.
Monitor property presentation and identify maintenance or housekeeping issues, ensuring they are reported and followed through to completion.
Collaborate with housekeeping, maintenance, security and other operational teams to optimise the guest experience.
Implement effective time management strategies to balance priorities across multiple locations.
Identify and develop new business opportunities by building relationships with local businesses, corporate clients, relocation agents and tourism partners to increase occupancy and revenue.
Promote the company's accommodation and services, encouraging repeat bookings and positive guest reviews.
Support operational improvements by identifying opportunities to enhance efficiency, guest satisfaction and service delivery.

Requirements

Proven experience in hotel, serviced accommodation or hospitality management, ideally with concierge or guest services experience.
Strong leadership skills with experience managing teams across multiple sites.
Excellent customer service and hospitality skills with a passion for creating memorable guest experiences.
Professional telephone manner and excellent written and verbal communication skills.
Strong organisational and time management skills, with the ability to prioritise competing demands.
Ability to work independently and make informed decisions in a fast-paced environment.
Knowledge of hospitality systems, reservation platforms and guest engagement best practices.
Commercial awareness with the ability to identify and develop new business opportunities.
A flexible, hands-on approach with a willingness to travel regularly between sites.

Must Have

Full UK driving licence.
Own vehicle (or ability to travel regularly between sites).
Flexibility to work weekends and bank holidays as required.
A positive, proactive attitude and commitment to delivering exceptional customer service.

Join us if you are passionate about hospitality, enjoy leading from the front, and want to play a key role in delivering outstanding guest experiences while helping to grow our business.

Pay: £28,000.00-£31,000.00 per year

Benefits:

On-site parking

Work Location: In person

Quick apply

Refine Your Search

site agent jobs in ashwellthorpe, nfk

Multi Site Head Concierge

Customer Services Advisor

Site Agent

Lettings Administrator

Warehouse Operator

Trainee Estate Agent

Transport Supervisor

Process Operator

Accounts Receivable Analyst

Night shift Production Technician (Nutrition products)

Lettings & Property Management Specialist

Graduate Residential Valuation Surveyor

General Manager

Senior Accounts Receivable Analyst

Boat Builder

Part-Time Personal Assistant / Property Administrator

Production Technician (Antibiotics & Chemotherapy) - Night Shift

Hygiene Operator - Nightshift

Section Engineer

Customer Retention Agent- US Hours

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