Head of customer service Work, Jobs in Astwick, Hrt (with Salaries)

Internal Sales
Fortus UK —Letchworth
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Sales
- Annual leave
Quick apply
6d
Twilight Manager
ASDA —Biggleswade
- Weekend availability
- Customer service
- In-person
- Annual leave
- Employee assistance programme
13d
Warehouse Operative - Nights
Bidfood —Biggleswade
- £34,111.93 a year
- Night shift
- Employee discount
Quick apply
Head of Change Management
M Group —Stevenage
- Training & development
- Analytics
- Annual leave
- Employee assistance programme
13d
Lead Park Ranger
Anglian Water Services Ltd —Huntingdon
- £35,000 a year
- Weekend availability
- Communication skills
- Free parking
- Annual leave
Head of FM Key Accounts
PHSGroup —Milton Keynes
- Remote
- Continuous improvement
- Leadership
- Communication skills
- Free parking
- Employee discount
14d
Head of Insights
Dominos —Milton Keynes
- Full-time
- Microsoft Powerpoint
- Data analysis skills
- Presentation skills
- Flexible schedule
Office Coordinator
CS Cleaning (Milton Keynes) Ltd —Newport Pagnell
- £22,000 a year
- Part-time
- Microsoft Word
- Microsoft Outlook
- Administrative experience
- Free parking
- Annual leave
Quick apply
1d
Head of Manufacturing UK
Aliaxis UK Limited (United Kingdom) —Huntingdon
- Full-time
- Management
- Engineering
- Continuous improvement
- Employee assistance programme
- Employee discount
3d
Customer Service Team Leader
Arriva UK Bus Limited —Luton
- £28,900 a year
- Overtime
- Continuous improvement
- Training & development
- Communication skills
Quick apply
8d
Buyer
Savers —Dunstable
- Microsoft Excel
- Analysis skills
- Communication skills
Business Development Manager
ULG Group LTD —Offord Cluny
- £30,000 - £50,000 a year
- Full-time
- Sales
- Business development
- Travel
- Free parking
- Employee discount
Quick apply
10d
Business Administration Officer
Luton Town Football Club —Luton
- Part-time
- Salesforce
- Writing skills
- Microsoft Office
Head of Campus Experience
Oaklands College —St Albans
- £50,404 - £55,083 a year
- Management
- Customer service
- Microsoft Office
- Annual leave
- Employee discount
Accounts Assistant - Cambridge
Encore —Cambridge
- £28,000 a month
- Hybrid work
- Microsoft Word
- Writing skills
- Communication skills
Quick apply
2d
Operational Wellbeing and Communication Lead
MaPS —Bedford
- £50,000 a year
- Hybrid work
- SharePoint
- Communication skills
- Annual leave
- Employee assistance programme
1d
People Advisor Head Office
Savers —Dunstable
- Hybrid work
- Human resources
Planner
Fortem Solutions Ltd —Hitchin
- Full-time
- Conflict management
- Annual leave
- Life insurance
2d
Senior Accounts Payable Administrator
European Tyre Enterprise Ltd —Letchworth
- £27,000 - £28,500 a year
- Full-time
- Continuous improvement
- Time management
- Annual leave
- Employee discount
1d
Visiting Property Manager
ELM Group —St Albans
- £20,592 a year
- Part-time
- Customer service
- Cleaning
- IT
- Health & wellbeing programme
- Annual leave
Quick apply

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Internal Sales

Fortus UK
Letchworth

Quick apply

Job details

Permanent | Full-time
6 days ago

Benefits

Annual leave
Company pension

Qualifications

Sales support
Customer service call handling
Microsoft Excel
Microsoft Outlook
Inbound customer enquiry call handling
Sales
Microsoft Office Suite
Technical support
Partnership building
Organisational skills
Relationship management
Customer support
Customer interaction
Account management
Communication skills

Full job description

Position: Internal Sales - Specialized Security Products

Department: SSP

Reports to: Head of Internal Sales SSP & SAT

Contract Type: Permanent

Salary: Depending on experience

Location: Letchworth Garden City

Overview

We are looking for a motivated and commercially minded Internal Sales to join our Specialized Security Products (SSP) business. This role is responsible for supporting existing customer accounts, managing inbound enquiries and identifying new business opportunities. The successful candidate will play a key role in driving revenue growth by maintaining strong relationships with installers, integrators and trade customers, whilst delivering excellent customer service and technical product support. By working closely with internal teams including procurement, logistics and technical support, the role will ensure customer needs are met quickly and efficiently.

Key Responsibilities

Manage the day-to-day sales activity with existing customers, ensuring high levels of service and account support.
Respond to inbound sales enquiries via phone and email, providing product advice, pricing and availability information.
Prepare and follow up quotations to convert opportunities into confirmed orders.
Proactively contact customers to promote products, special offers and new solutions.
Build and maintain strong relationships with installers, integrators and trade partners.
Support onboarding of new customer accounts and develop long-term customer relationships.
Maintain accurate records of customer interactions, opportunities and sales activity.
Work closely with procurement and logistics teams to ensure product availability and timely delivery.
Resolve customer queries relating to orders, deliveries or product selection

Skills, Knowledge, and Qualifications

Minimum of 2 years’ experience in a sales, internal sales or an account management role.
Experience working in a distribution, wholesale or product-based environment (preferred).
Strong communication skills with confidence in handling customer conversations by phone and email.
Knowledge of electronic security products (CCTV, access control, intruder or fire systems) is advantageous. Access Control product experience is preferred.
Strong organisational skills and the ability to manage multiple enquiries simultaneously.
Good working knowledge of Microsoft Office, particularly Outlook and Excel.
Positive, team-oriented attitude with a customer-first mindset.
Ability to work in a fast-paced sales environment and meet performance targets.

What we can offer you:

This is a full-time, permanent role. Your working hours will be Monday to Friday 08:30am – 5:00pm, 40 hours per week.

Competitive salary
23 days annual leave plus bank holidays
Auto enrolment Pension Scheme
Full training

About Fortus

We are Fortus.

We’re incredibly proud to be Europe’s fastest-growing security distributor, and we’re just getting started! Our branch network now stretches across the UK, Ireland, and the Netherlands.

We provide high value add solutions to our installation partners across our CCTV, Fire, Access, Intruder, Gate Automation and Monitoring divisions.

We work as a valued partner with some of the world’s most innovative brands and solution providers including Hikvision, Paxton, Pyronix, and Apollo. We’re proud to supply their products, all backed up with a combination of our team’s vast real-life experience with unsurpassed product and technical knowledge.

We are Fortus. We’re here to change the game.

Future. Secure.

Application question(s):

Please share your salary expectations
Do you have experience within the security/access control industry?

Work Location: In person

Quick apply

Refine Your Search

head of customer service jobs in astwick, hrt

Internal Sales

Twilight Manager

Warehouse Operative - Nights

Head of Change Management

Lead Park Ranger

Head of FM Key Accounts

Head of Insights

Office Coordinator

Head of Manufacturing UK

Customer Service Team Leader

Buyer

Business Development Manager

Business Administration Officer

Head of Campus Experience

Accounts Assistant - Cambridge

Operational Wellbeing and Communication Lead

People Advisor Head Office

Planner

Senior Accounts Payable Administrator

Visiting Property Manager

I want to receive the latest job alerts for head of customer service in astwick, hrt

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