Technical business Work, Jobs in Aylesham, Ken (with Salaries)

Customer Service Supervisor
IRATA International —Ashford
- £30,000 - £35,000 a year
- Full-time
- Management
- Customer service
- English
- Free parking
- Health & wellbeing programme
Quick apply
Technical Administrator
Griffin & Brand (European) Ltd —Ashford
- £14.62 an hour
- Full-time
- Administrative experience
- Organisational skills
- In-person
- Free parking
Quick apply
3d
ASHP Service Engineer
Sureserve —Canterbury
- £30,000 - £60,000 a year
- Monday to Friday
- Customer service
- Driving
- Annual leave
- Employee assistance programme
Quick apply
Workshop Manager
CA Drillers —Tankerton
- Full-time
- Customer service
- Maintenance
- Welding
- Free parking
Quick apply
13d
Conveyancer
Martin Tolhurst Solicitors —Kemsley
- Overtime
- Bachelor's degree
- Organisational skills
- IT
- Free parking
- Health & wellbeing programme
Quick apply
Service Desk Technician
ORBITAL NET LIMITED —Canterbury
- £25,500 - £26,500 a year
- Rotating shift
- Customer service
- Computer networking
- IT
Quick apply
Analyst, Enterprise Service Desk
ABACUS —Sittingbourne
- Full-time
- Azure
- Customer service
- Windows
- Annual leave
- Employee discount
Quick apply
Bid Writer and Compliance Manager
AW Construction —Folkestone
- From £40,000 a year
- Full-time
- English
- Microsoft Office
- Organisational skills
- Annual leave
- Gym membership
Quick apply
8d
Vulnerability Management Specialist
Canterbury Christ Church University —Canterbury
- £35,608 - £37,694 a year
- Full-time
- University
13d
Accounts Assistant
Kreston Reeves —Sandwich
- Full-time
- Hybrid work
- Organisational skills
- Employee assistance programme
- Employee discount
Quick apply
Multi Skilled Shift Engineer
Speciality Breads Ltd —Manston
- £32,000 - £35,000 a year
- Overtime
- Schematics
- Maintenance
- Analysis skills
- Free parking
- Health & wellbeing programme
Quick apply
9d
Technical Business Analyst (AI)
Goaco —Ebbsfleet
- Full-time
- AI
- Communication skills
Internal Client Project Manager
Actionpoint Group Ltd —Sheerness
- From £34,000 a year
- Full-time
- Organisational skills
- In-person
- Communication skills
- Free parking
- Profit sharing
Quick apply
2d
Vehicle Technician
Lipscomb Stellantis (Fiat, Abarth, Jeep, Alfa Romeo) —Canterbury
- £35,000 - £44,000 a year
- Full-time
- Maintenance
- In-person
- Automotive diagnostics
- Employee discount
Quick apply
5d
Senior Multi Skilled Shift Engineer
Speciality Breads Ltd —Manston
- £36,000 - £38,000 a year
- Overtime
- Schematics
- Maintenance
- Analysis skills
- Free parking
- Health & wellbeing programme
Quick apply
9d
Quality Manager
Swegon UK & I —Whitstable
- Management
- Engineering
Motor Vehicle Technician
Perrys Motor Sales Ltd —Whitfield
- £30,000 - £40,000 a year
- Full-time
- Employee discount
Buyer
Getlink —Folkestone
- Full-time
- Hybrid work
- Microsoft Excel
- English
- Microsoft Office
Quick apply
Senior Analyst, Enterprise Service Desk
ABACUS —Sittingbourne
- Microsoft Outlook
- No degree
- Computer networking
- Annual leave
- Employee discount
Quick apply
Lecturer - Automotive
EKC Group —Dover
- £36,110 - £39,560 a year
- Teaching
- Annual leave
5d

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Customer Service Supervisor

IRATA International
Ashford

Quick apply

Job details

Full-time
£30,000 - £35,000 a year

Benefits

Free parking
Health & wellbeing programme
Company pension
Private medical insurance
Gym membership
Free fitness classes

Qualifications

Management
Customer service
English
Numeracy
Statistical analysis
Content creation
Team management
Mentoring
Organisational skills
Leadership
Time management

Full job description

IRATA International is the leading worldwide authority on industrial rope access today. The IRATA rope access method has set the standard for safe working at height over the past 30 years with an unrivalled safety record. Its pioneers continually strive to promote global awareness of its efficient, safe and environmentally advantageous methods.

IRATA has over 850 member companies currently operating across 68 countries ranging across industry sectors such as oil and gas, construction, renewable energy, geo-technical and non-destructive testing. IRATA certification is widely recognised as the industry standard for rope access personnel and has over 140,000 qualified technicians worldwide who are trained to the highest standard based on the IRATA Training, Assessment and Certification Scheme (TACS).

Overview
This role will be responsible for the supervision of the Corporate Membership Services department, to ensure timely and effective service delivery. The primary duties will include overseeing service team members, developing and implementing service procedures/standards and maintaining internal and external client relationships to maximise efficiency.

Duties

Supervise day-to-day operations of the Corporate Membership Services team to ensure timely and accurate service delivery.
Conduct team meetings and briefings ensuring clear communication of priorities, expectations and business updates. Set objectives and perform team appraisals.
Lead and deliver staff onboarding, training, and development initiatives, maintain training records and assess competency.
Review individual and team performance, identify training and development opportunities.
Manage the implementation of meeting actions regarding the Corporate Membership Services Department.
Monitor the continued compliance of members to IRATA policy.
Maintain and enhance department databases and CRM systems to ensure accurate, real-time data.
Effectively manage and resolve complex or escalated issues in a timely manner, ensuring a professional approach and escalating to the Services Manager when appropriate.
Provide regular performance reports to the Services Manager.
Contribute to the development and documentation of departmental procedures and standards.
Ensure that the membership processes and record keeping are compliant with the IRATA data protection policy.
Communicate effectively with relevant external stakeholders.
Identify potential opportunities for improvement within the department.
Work closely with the Audit Compliance Officer and IRATA auditors.

Knowledge Skills and experience

Excellent interpersonal and customer service skills
Good numeracy and statistical analysis skills.
Strong leadership ability and inspirational team development skills.
Ability to prioritise workload, exercise good time-management and the ability to work to deadlines and excellent organisational skills.
Excellent interpersonal skills to engage with stakeholders.
Experience in providing training/coaching/mentoring to personnel.
Excellent communications skills including written content creation and stakeholder engagement
Proficient in verbal and written English.
Working knowledge of relevant software packages

Educations/Qualifications

Degree or equivalent professional or vocational qualification. (Preferable but not essential)
Previous experience of managing a team, and people management experience (Preferable but not essential)

Personal Characteristics

Excellent verbal, written, telephone and interpersonal skills.
Excellent organisational skills, including the ability to work to deadlines.
Highly motivated individual demonstrating drive and determination to succeed.
Positive and approachable manner.
Strategic thinking and problem-solving skills to effectively address challenges and identify opportunities for improvement.
Excellent attention to detail.
Ability to communicate, develop and sustain excellent working relationships at all levels with internal and external stakeholders.
To always represent IRATA in a positive and professional manner.
Demonstrates adaptability and flexibility with regard to working hours, readily adjusting to meet operational demands and support business continuity.
Be able to travel regionally and internationally from time to time.

Pay: £30,000.00-£35,000.00 per year

Benefits:

Company pension
Free fitness classes
Free parking
Gym membership
Health & wellbeing programme
Private medical insurance

Work Location: In person

Quick apply

Refine Your Search

technical business jobs in aylesham, ken

Customer Service Supervisor

Technical Administrator

ASHP Service Engineer

Workshop Manager

Conveyancer

Service Desk Technician

Analyst, Enterprise Service Desk

Bid Writer and Compliance Manager

Vulnerability Management Specialist

Accounts Assistant

Multi Skilled Shift Engineer

Technical Business Analyst (AI)

Internal Client Project Manager

Vehicle Technician

Senior Multi Skilled Shift Engineer

Quality Manager

Motor Vehicle Technician

Buyer

Senior Analyst, Enterprise Service Desk

Lecturer - Automotive

I want to receive the latest job alerts for technical business in aylesham, ken

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