Client services coordinator Work, Jobs in Baildon, Wyk (with Salaries)

Client Services Coordinator
Pinsent Masons —Leeds
- Overtime
- Microsoft Powerpoint
- Hospitality
- Microsoft Outlook
- Annual leave
- Gym membership
Client Services Coordinator
AND Digital —Leeds
- Full-time
- Hybrid work
- AI
Quick apply
Customer Service Co-ordinator
Lapicida Stonegroup Ltd —Knaresborough
- £32,000 a year
- Full-time
- Customer service
- Salesforce
- In-person
- Health & wellbeing programme
- Employee discount
Quick apply
People Coordinator
IMA —Leeds
- Hybrid work
- Microsoft Office
- Administrative experience
- Human resources
Quick apply
14d
Wedding and Events Coordinator
Ponden Mill Weddings Ltd —Haworth
- £25,000 - £29,000 a year
- Part-time
- Sales
- Social media management
- Customer service
- Free parking
- Work from home
Quick apply
1d
Training Coordinator
M Group —Birstall
- £30,000 - £33,000 a year
- Presentation skills
- Annual leave
- Employee assistance programme
Wedding and Events Coordinator
Goldsborough Hall Ltd —Knaresborough
- Up to £31,200 a year
- Weekend availability
- Customer service
- Organisational skills
- In-person
- Free parking
- Employee discount
Quick apply
19h
Bookings & Compliance Coordinator (Remote)
Topp Language Solutions —West Yorkshire
- £12.71 - £15.00 an hour
- Part-time
- Remote
- Customer service
- Analysis skills
- Organisational skills
Quick apply
14d
Logistics Coordinator (import and export)
White Horse Machinery Limited —Harrogate
- £38,000 - £45,000 a year
- Full-time
- Microsoft Excel
- Customer service
- Microsoft Office
- Life insurance
Quick apply
1d
Sales and Events Coordinator
Hotel Indigo Leeds —Leeds
- £30,000 a year
- Full-time
- Management
- Sales
- Hotel
- Health & wellbeing programme
- Employee discount
Quick apply
1d
Project Coordinator
Sigma —Bradford
- £29,091.42 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Administrative experience
- Employee assistance programme
- Employee discount
Quick apply
Customer Services Coordinator
Strachan Furniture Makers Limited —Leeds
- £27,000 - £30,000 a year
- Full-time
- Microsoft Outlook
- CAD
- Customer service
- Free parking
Quick apply
HR Coordinator
Evotech —Elland
- £30,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Sick pay
Quick apply
23h
Recovery Coordinator
Change Grow Live —Accrington
- £28,557.79 - £32,802.41 a year
- Remote
- IT
- Time management
- Annual leave
- Employee assistance programme
1d
Events Project Coordinator
XSEM —Leeds
- £24,850 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Health & wellbeing programme
Quick apply
4d
Project Coordinator
thebigword —Leeds
- £19,880.98 a year
- Part-time
- Hybrid work
- English
- Communication skills
Quick apply
7d
Assistant Resource Coordinator
Leeds City Council —Leeds
- £28,598 - £31,022 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Annual leave
14h
Marketing Coordinator
Walker Morris LLP —Leeds
- Full-time
- Communication skills
- Annual leave
Workplace Coordinator
Pinsent Masons —Leeds
- Full-time
- Customer service
- Communication skills
- Annual leave
- Gym membership
Service Delivery Coordinator
Compliance365 —Wakefield
- £22,000 - £26,000 a year
- Full-time
- CRM software
- Salesforce
- Organisational skills
Quick apply
8d

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Client Services Coordinator

Pinsent Masons -
Leeds

Apply Now

Job details

Full-time

Benefits

Cycle to work scheme
Season ticket loan
Annual leave
Company pension
Private medical insurance
Gym membership

Qualifications

Microsoft Powerpoint
Hospitality
Microsoft Outlook
GCSE
English
Microsoft Office
Organisational skills
Front desk
IT
Communication skills

Full job description

Job Title: Client Services Coordinator

Location: Leeds

Working hours : Flexibility between 08:00 – 18:00, 35 hours on Monday to Friday. Some overtime may be required.

Type: Full-time office based. Permanent role.

About the Business:

Here at Pinsent Masons we bring together the best people to get the job done. We’re naturally curious, constantly learning, listening, and growing. We’ll truly value your ideas. You’ll be joining an award-winning, hardworking and commercially minded team, where you’ll have the opportunity to work with leading experts and form meaningful relationships, while making a difference. You’ll get the opportunity to be involved in varied and challenging work. Working in an open and supportive environment, to deliver outstanding results.

Purpose of the role:

To support all elements of client services, from reception and concierge to the complete servicing of the meeting and events spaces and provision of all associated services delivering a world-class, exceptional experience.

Main duties and responsibilities:

Management of all client and Internal meeting room configurations, setting up rooms as per requirements in terms of furniture, technology, catering, and equipment.
Assisting external and internal clients with use of In Room audio visual and presentation equipment (Teams, video and audio conferencing, data projection, sound system, MS office tools, including PowerPoint (including adding graphics, sound and movie clips), still and video cameras.
Troubleshooting technical AV issues using proven problem-solving processes and report any faults to the AV team. Provide Wi-Fi and printing support to the firm's clients and external guests.
Ensure all meeting rooms/collaboration spaces are properly equipped with stationery, peripherals, and user guides where necessary.
Meet and greet clients delivering a world class client experience – both in person and virtually via all communication tools.
Anticipating and responding to the client needs, helping where needed, assisting with their requests and queries efficiently and effectively.
Offering a hotel-style concierge service to clients, including taxis, restaurant recommendations etc.
Go-to person for key client meetings and events, offering expert knowledge and advice from inception to on the day.
Coordinate and plan meeting support from booking to completion, processing incoming calls and e-mail requests for all requirements, including catering and AV requirements.
Liaison with technology services, catering, facilities, and maintenance departments throughout the day to ensure the smooth provision of services to the meeting rooms
Assisting the business development and events teams with event planning and organisation.
Organisation and forward planning to maximise use of space and equipment. Resources and services to ensure the smooth operation on the day.
Conflict resolution for over demand and clashes of interests/requirements.
Intuitive and effective communication, adapting style and approach appropriately to suit across all levels and types of clients.
Pro-actively managing workload, including deadlines and time critical tasks and activities per day/week.
Monitor housekeeping standards and ensure that all client areas are kept tidy and presentable
Ensure prompt liaison with facilities team for the collection of packages, deliveries etc.
Administrative tasks, including statistical reporting, financial reconciliation of charges and invoicing.
Adhere to all firm wide policies and procedures
Be conversant with the firms Health & Safety policy, emergency evacuation procedures and business resilience plans.
Undertake other workplace duties and tasks as required by the Workplace Manager.

Candidate Overview:

We are looking for candidates who ideally hold the following skills and experience:

Experience of using a hospitality system, preferably Eptura (formerly Condeco)
Experience of using a switchboard, preferably NiCE CX One
Previous reception and meeting room experience in a corporate environment is preferred, but not essential.
Excellent IT skills, including MS Office packages, Outlook and current Audio-Visual platforms
Excellent communication and inter-personal skills, both written and spoken.
Effective and intuitive communicator at all levels.
Capable of establishing immediate rapport.
Ability to handle conflicting demands and/or challenging pressures for resources.
Capable of working autonomously but also operating within a team environment.
Proven organisational skills.
Organised and methodical approach to workload and tasks.
Ability to work within a busy, fast-paced service environment.
Ability to identify any Health & Safety risks.
Educated to minimum GCSE level or equivalent, including maths and English

What can we offer you?

Carers’ leave (up to five paid days’ leave towards caring responsibilities)
25 days’ annual leave entitlement and the opportunity to purchase or roll over 5 days.
Contributory pension of up to 5%.
Private healthcare policy
Death in service cover (4 x base salary).
Eligibility to apply for an interest free season ticket loan, an interest free gym membership loan and/or an interest free rental deposit loan.
Cycle to work scheme.

What happens next?

Once your application has been submitted and reviewed, our Recruitment team will share the outcome with you by email.

We typically hold two interview stages per vacancy providing the opportunity to meet two members of the hiring team at each stage. The first stage is typically conducted virtually and the second stage typically in person at the office in which the role would be based. However, we strive to remain flexible depending on the requirements of the role or the candidate.

Our strength lies in our differences.

We are a Stonewall employer, a Valuable 500 member, a founding member of the Mindful Business Charter, signatory of the Race at Work Charter and a proud partner of Neurodiversity in Law. We encourage and value different ideas and styles of thinking. It’s with different perspectives that we’ll find solutions to our clients’ most complex challenges. It’s how we’ll deliver outstanding results today, and tomorrow. We want everybody attending an interview to be comfortable and able to fully demonstrate their experience and talents.

Apply Now

Refine Your Search

client services coordinator jobs in baildon, wyk

Client Services Coordinator

Client Services Coordinator

Customer Service Co-ordinator

People Coordinator

Wedding and Events Coordinator

Training Coordinator

Wedding and Events Coordinator

Bookings & Compliance Coordinator (Remote)

Logistics Coordinator (import and export)

Sales and Events Coordinator

Project Coordinator

Customer Services Coordinator

HR Coordinator

Recovery Coordinator

Events Project Coordinator

Project Coordinator

Assistant Resource Coordinator

Marketing Coordinator

Workplace Coordinator

Service Delivery Coordinator

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