Front of house manager Work, Jobs in Balerno, Edh (with Salaries)

Night Guest Services Manager
InterContinental —Edinburgh
- £32,136 a year
- Night shift
- Hotel
- Leadership
- Employee assistance programme
- Employee discount
Front of House Manager
Bannatyne —Livingston
- £13.60 an hour
- Weekend availability
- Customer service
- Team management
- Communication skills
- Annual leave
- Employee assistance programme
junior front of house manager
Wagamama —Livingston
- £13.25 an hour
- Restaurant
7d
Bar Manager
Auld Boy Pubs —Edinburgh
- £35,500 - £37,500 a year
- Full-time
- Hospitality
- Bar
- Customer service
Quick apply
5d
front of house manager
Wagamama —Edinburgh
- £14 an hour
- Full-time
- Restaurant
5d
General Manager
Copper Blossom —Edinburgh
- £41,000 a year
- Full-time
- Bar
- Team management
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
Bar Manager – Understory
The Rutland Hotel —Edinburgh
- £38,000 - £40,000 a year
- Full-time
- Bar
- Leadership
Quick apply
Restaurant and Bar Duty Manager
Longniddry Inn —Longniddry
- Full-time
- Hospitality
- Bar
- Culinary experience
- Free parking
- Employee discount
Quick apply
11d
Reception Manager
Hilton Edinburgh Carlton —Edinburgh
- Weekend availability
- Hotel
- Front desk
- Leadership
- Free parking
- Employee assistance programme
Quick apply
Front of House Manager
Oak and Honey —Falkirk
- £25,420 - £30,000 a year
- Full-time
- Hospitality
- In-person
- Leadership
- Employee discount
Quick apply
16h
Bar Manager
Cold Town House —Edinburgh
- £15 an hour
- Full-time
- Hospitality
- Bar
- Team management
- Annual leave
- Employee assistance programme
Quick apply
Restaurant Team Leader
Beefeater —Edinburgh
- £14.51 an hour
- Part-time
- Leadership
- Restaurant
- Employee discount
Quick apply
Deputy General Manager
Signature Pubs —Edinburgh
- £38,000 - £40,000 a year
- Full-time
- Bar
- Organisational skills
- IT
- Annual leave
- Employee assistance programme
Quick apply
Bar Manager
Ottolenghi —Edinburgh
- Up to £42,000 a year
- Full-time
- Hospitality
- Bar
- Guest services
- Annual leave
- Employee discount
Quick apply
13d
Front of House Manager
Woodlea Farm Shop and Cafe —Dunfermline
- £13 - £15 an hour
- Part-time
- Serving
- Hospitality
- Culinary experience
- Employee discount
- Flexible schedule
Quick apply
Duty Manager
Greyfriars Charteris Centre —Edinburgh
- £14.20 an hour
- Weekend availability
- Hospitality
- Customer service
- In-person
- Free parking
Quick apply
7d
Assistant Manager
Park Hotel —Peebles
- Weekend availability
- Hotel
- Bakery
- Leadership
- Employee assistance programme
- Referral programme
Quick apply
7d
Head Barista and Shift Leader
Patina —Edinburgh
- £13.75 an hour
- Full-time
- Hospitality
- In-person
- Employee discount
Quick apply
7d
Assembly Theatre - Roxy General Manager
Assembly Festival —Edinburgh
- £32,850 a year
- Weekend availability
- Bar
- Assembly
6d
HEAD CHEF / SOUS CHEF - EDINBURGH CITY CENTRE
Copper Still Head Chef / Sous Chef —Edinburgh
- From £17.50 an hour
- Full-time
- Bar
- Culinary experience
- Organisational skills
- Employee assistance programme
- Employee discount
Quick apply
2d

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Night Guest Services Manager

InterContinental -
Edinburgh

Apply Now

Job details

£32,136 a year

Benefits

Discounted gym membership
Employee assistance programme
Employee discount
Paid volunteer time
Life insurance
Referral programme
Sick pay

Qualifications

Leadership

Full job description

A fantastic opportunity for a Night Guest Services Manager to join our team at InterContinental Edinburgh the George!

This assignment is based on a 4-on, 4-off shift pattern, and we are offering a salary of £32,136.00.

InterContinental® Edinburgh The George Hotel is full of culture and has been serving guests since 1881, so we know what it takes to provide an alluring guest experience and a personal and attentive service. We provide an exciting mix of a luxury InterContinental® experience combined with our unique character and charming building, home to Scotland’s first Le Petit Beefbar Restaurant!

What’s in it for you as our Night Guest Services Manager:

Becoming part of the IHG Hotels & Resorts family, one of the world’s leading hotel companies - which means global opportunities.
Complimentary stay for you+1 in our Hotel upon successful completion of probation, generous discounts across our F&B outlets at Kimpton Charlotte Square and InterContinental Edinburgh The George, plus Spa & Gym discounts at our Kimpton property.
Extensive training, opportunities for career progression across the world, plus 2 paid days volunteering per year with a cause of your choice
Wagestream - a financial wellbeing app giving you the opportunity to save, track and withdraw your pay as you earn it.
Apart from Meals whilst on duty, we also provide every employee company sick pay and life insurance, Mental Health First Aiders on Duty, and access to Employee Assistance Programs.
31 days holiday each year, including bank holidays, this increases up to a maximum of 33 days (Pro Rated) & Enhanced Family Leave (you can ask more details at the interview).
Amazing discounts for our hotels and restaurants around the world, plus discounts from over 15,000 stores – all the way from retail to cinema!
Don’t forget, bring your friends and take part in our generous ‘Refer a Friend’ programme!

Our Night’s Guest Services Manager ensures late arrivals are met with a genuine welcome and that their needs are attended throughout their stay.

Night’s Guest Services Managers support the Night Audit and closing of our outlets, managing the end of night cash count, and highlight any discrepancies. They communicate both internally within the front office and externally, both with the wider hotel team and immediate locale to ensure the guest experience is personalised and always exceeds expectation.

Your key responsibilities will be:

Supporting the Night Audit &closing of our outlets, and highlighting any discrepancies
Working with the Front Office Manager to ensure any late arrivals are met with a genuine welcome and that their needs are attended throughout the night (No detail is too small, and no request is too large)
Communicating internally within the front office and externally, both with the wider hotel team and immediate locale, to ensure the safety of our guests and team members throughout the night (completing relevant safety checks as required)
Ensuring all Team Members have completed relevant training and are confident with all aspects of their role – you will be someone who enjoys to lead and motivate your team!
Managing the shift you are working, dealing with complex guest requests or complaints and making sure all tasks within the Team have been completed

To succeed as a Night Guest Services Manager, you will need:

Front Office duty management and/or team leadership experience for 2+ years in a property of similar size & standard
Depth of experience dealing with complex service recoveries, you will be someone who is confident to make decisions regarding guest complaints to ensure a positive outcome for the guest and leading our team by example
Proven track record with success at working with loyalty schemes and enrolments
Have an awareness of market trends and the ability to implement new initiatives
Good understanding of systems to support driving results, experience working with opera would be a plus
Overall, a willingness to help out across our hotel departments to ensure our guests are receiving a 5-star personalised service throughout their stay!

At IHG, we believe there’s Room for You: Room to Grow (providing career development and learning opportunities), Room to Belong (fostering an inclusive environment where diverse employees can be their authentic selves), and Room to Make a Difference (empowering employees to have an impact on the guest experience and the business).

If you are someone who likes to bring your wisdom and local-know-how to a provide a truly personal and luxurious experience for our guests, apply to join us as our new Night Guest Services Manager today!

You must meet the legal requirements to work in the UK.

As a Disability Confident Committed Employer, we are committed to providing an inclusive and accessible recruitment process. Please let us know if you require any adjustments or support at any stage, and your recruiter will assist you accordingly.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental®️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

Apply Now

Refine Your Search

front of house manager jobs in balerno, edh

Night Guest Services Manager

Front of House Manager

junior front of house manager

Bar Manager

front of house manager

General Manager

Bar Manager – Understory

Restaurant and Bar Duty Manager

Reception Manager

Front of House Manager

Bar Manager

Restaurant Team Leader

Deputy General Manager

Bar Manager

Front of House Manager

Duty Manager

Assistant Manager

Head Barista and Shift Leader

Assembly Theatre - Roxy General Manager

HEAD CHEF / SOUS CHEF - EDINBURGH CITY CENTRE

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