Customer support representative Work, Jobs in Balsall Common, Wmd (with Salaries)

Operations Co-ordinator
Trigo UK —Solihull
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Administrative experience
- Business development
Quick apply
4d
Retail Sales Advisor - Coventry
Oak Furnitureland —Coventry
- £44,700 - £49,950 a year
- Full-time
- Sales
- Retail sales
- Free parking
- Employee assistance programme
Product Operative Support
Corpay —Meriden
- Full-time
- In-person
- Communication skills
Operational Support Officer
HM Courts & Tribunal Service —Leamington Spa
- £20,001 - £30,000 a year
- Part-time
- Hybrid work
- Customer service
- Administrative experience
- Presentation skills
- Annual leave
- Employee discount
4d
Clerical Officer
The Dudley Group NHS Foundation Trust —Brierley Hill
- £25,272 a year
- Part-time
- Communication skills
22h
Sales Representative
Retail Innovation Group —Coventry
- £15,398.00 - £15,398.80 a year
- Weekend availability
- Communication skills
- Negotiation
- Employee assistance programme
Quick apply
Sales Development Representative
OneAdvanced —Birmingham
- Sales
- IT
- Employee assistance programme
- Bereavement leave
Office Assistant
ISS Facility Services —Coventry
- £12.71 an hour
- Monday to Friday
- Microsoft Excel
- Customer service
- Human resources
1d
Town Ambassador
Warwick Visitor Information Centre/Warwick Town Council —Warwick
- £13.26 an hour
- Temporary
- In-person
Quick apply
10d
AML Analyst
Moneycorp —Coventry
- Full-time
- Hybrid work
- Microsoft Office
- Organisational skills
- Banking
Operational Support Officer
HM Courts and Tribunals Service —Leamington Spa
- £25,582 a year
- Part-time
- Customer service
- Administrative experience
- Presentation skills
- Annual leave
4d
Customer Success Representative – eShepherd
Gallagher Group —Birmingham
- Full-time
- Remote
- English
- Communication skills
- Employee assistance programme
Customer Services Advisor
Wolverhampton Homes —Wolverhampton
- £26,753 - £28,741 a year
- Full-time
- Customer service
4d
Commercial Lead
BNP Paribas —Solihull
- Full-time
- Hybrid work
- Negotiation
- Employee discount
3h
Brand Representative - Bullring, Hollister
AFH STORES UK LIMITED —Birmingham
- £10.85 an hour
- Organisational skills
- Store discount
- Employee discount
Hygiene Manager
BidvestNoonan —Coventry
- £50,000 a year
- Full-time
- Bakery
Quick apply
Sales Representative
Sellmen —Birmingham
- £70,000 - £90,000 a year
- Full-time
- Hybrid work
- Sales
- Customer service
- Communication skills
- Free parking
- Flexitime
Quick apply
2d
B2B Sales Development Representative / Appointment Setter — Corporate Energy
Energy Bubble Limited —Birmingham
- £30,000 a year
- Full-time
- Sales
- English
- In-person
Quick apply
3d
HR Business Partner - Reward
Birmingham Airport —Birmingham
- Analysis skills
- Human resources
- Leadership
- Free parking
- Employee assistance programme
8d
Telesales Representative/ Admin
AT ENERGY SOLUTIONS LTD —Birmingham
- £12.70 - £13.00 an hour
- Full-time
- CRM software
- Sales
- English
Quick apply
1d

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customer support representative jobs near balsall common, wmd

Operations Co-ordinator

Trigo UK
Solihull

Quick apply

Job details

Full-time
£30,000 - £35,000 a year
4 days ago

Qualifications

Microsoft Office
Administrative experience
Business development
Organisational skills
ADR
Communication skills
Time management

Full job description

Operations Co-ordinatorAerospace, Defence & RailTRIGO ADR UK LimitedPosition Summary

The Operations Coordinator is responsible for managing day-to-day delivery of TRIGO’s site-based operations across Aerospace, Defence, and Rail activities, with a strong focus on inspection and maintenance support services.

This role ensures that teams are effectively deployed, activities are delivered safely and to quality standards, and operational issues are resolved quickly on site.

The role is hands-on and field-oriented, with direct responsibility for managing teams of technicians and inspectors, as well as maintaining close contact with customers.

Key ResponsibilitiesOperational & Service Delivery Support

Coordinate daily operational activities across multiple customer sites within aerospace, defence and rail sectors.
Support the planning and deployment of inspection, containment, rework and engineering support teams.
Liaise with operational teams and staffing providers to ensure adequate workforce coverage in line with customer requirements.
Monitor service delivery performance and escalate operational concerns where necessary.
Ensure operational documentation, reports and customer records are maintained accurately and on time.
Assist with the coordination of urgent customer requests and operational changes.
Support continuous improvement activities to enhance operational efficiency and service quality.
Promote standardised operational practices across all customer locations.

Customer Support & Communication

Act as a key operational contact for customers regarding service delivery and coordination matters.
Respond promptly to customer enquiries and operational requests.
Support the preparation of quotations, service reports and operational updates.
Maintain professional working relationships with customer representatives and key stakeholders.
Assist in identifying opportunities to support additional services within existing customer accounts.
Ensure customer issues are tracked, communicated and resolved efficiently.

Quality, Compliance & Health & Safety

Support compliance with customer requirements, industry regulations and TRIGO ADR UK Limited procedures.
Assist in maintaining compliance with ISO9001, AS9100 and other relevant quality standards.
Ensure operational teams follow health, safety and environmental procedures at all times.
Support internal audits, corrective actions and compliance reviews.
Maintain accurate operational and compliance records.
Identify and escalate risks relating to quality, safety or operational performance.

Administration & Reporting

Maintain operational trackers, schedules and workforce records.
Produce and distribute operational reports, KPI updates and customer information as required.
Support payroll, invoicing and timesheet validation processes where applicable.
Coordinate travel, accommodation and logistics arrangements for operational teams when required.
Ensure all systems and databases are updated accurately.

Team Support & Coordination

Support Site Managers, Team Leaders and operational personnel with day-to-day coordination activities.
Promote effective communication between customers, operational teams and internal departments.
Assist with onboarding, training coordination and workforce administration.
Encourage a positive and professional team environment focused on quality and customer satisfaction.

Performance Metrics

Service delivery performance and response times.
Customer satisfaction and issue resolution.
Accuracy and timeliness of operational reporting.
Compliance with quality and HSE requirements.
Workforce coordination and operational efficiency.
Support of continuous improvement initiatives.

Reporting Structure

Reports to: Managing Director, TRIGO ADR UK Limited
Works closely with: Site Managers, Team Leaders, Quality Teams, HR, Finance and Business Development Teams

Key RequirementsExperience

Previous experience in an operations coordination, administration or support role within aerospace, defence, rail, manufacturing or quality services environments.
Experience coordinating multiple operational activities and customer requirements.
Strong organisational and communication skills.
Customer-focused approach with the ability to manage priorities in a fast-paced environment.
Experience working with operational reporting and administrative systems.
Understanding of quality standards and health & safety requirements within regulated industries is desirable.

Skills & Competencies

Excellent organisational and time management skills.
Strong attention to detail and accuracy.
Ability to work independently and as part of a team.
Good problem-solving and communication abilities.
Competent in Microsoft Office applications and operational reporting tools.
Ability to manage changing priorities and operational demands.
Professional and proactive approach.

Pay: £30,000.00-£35,000.00 per year

Work Location: Hybrid remote in Solihull B93 9LF

Quick apply

Refine Your Search

customer support representative jobs in balsall common, wmd

Operations Co-ordinator

Retail Sales Advisor - Coventry

Product Operative Support

Operational Support Officer

Clerical Officer

Sales Representative

Sales Development Representative

Office Assistant

Town Ambassador

AML Analyst

Operational Support Officer

Customer Success Representative – eShepherd

Customer Services Advisor

Commercial Lead

Brand Representative - Bullring, Hollister

Hygiene Manager

Sales Representative

B2B Sales Development Representative / Appointment Setter — Corporate Energy

HR Business Partner - Reward

Telesales Representative/ Admin

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