Call center Work, Jobs in Bamber Bridge, Lan (with Salaries)

Call Handler
Lancashire and South Cumbria NHS Foundation Trust —Fulwood
- £25,760 - £27,476 a year
- Full-time
- Customer service
- IT
11d
Inbound Customer Service Advisor
BT Local Business —Burscough
- From £25,900 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
8d
After Sales Advisor Contact Centre
Chorley Group —Preston
- £28,000 a year
- Weekend availability
- Bilingual
- Spanish
- English
- Store discount
- Employee discount
Quick apply
Contact Centre Quality Assessor
ENWL —Preston
- £37,670.52 - £44,188.56 a year
- Annual leave
- Employee assistance programme
4d
Part-Time Remote Telesales / Cold Calling Agent — UK Accent Required
tieconic —Manchester
- Up to £20 an hour
- Part-time
- Hybrid work
- Bilingual
- Spanish
- Sales
- Flexible schedule
Quick apply
5h
U.S. Market Expansion – Outbound Sales Support
Precision Media Group —Manchester
- From £525 a week
- Hybrid work
- CRM software
- Salesforce
- Business development
Quick apply
Customer Service / Administrative Assistant
Reliant Direct —Blackpool
- £26,500 a year
- Full-time
- Microsoft Excel
- Customer service
- Microsoft Office
- Free parking
- Employee discount
Quick apply
Sales Advisor (Evenings and Weekends only)
Interact CC —Wigan
- £15 an hour
- Weekends only
- Sales
- Customer service
- Organisational skills
- Employee assistance programme
- Gym membership
Quick apply
3d
Call Centre Agent
Interact CC —Wigan
- £10.45 - £12.75 an hour
- Full-time
- Microsoft Word
- Microsoft Outlook
- In-person
- Employee assistance programme
- Employee discount
Quick apply
10d
Customer Service Advisor
Haier Europe —Bolton
- £26,181 a year
- Weekend availability
- Hybrid work
- Customer service
- Free parking
- Employee assistance programme
Telesales Executive
Ideal4Finance —Preston
- From £23,132 a year
- Full-time
- CRM software
- Sales
- Salesforce
- Free parking
Quick apply
11d
Customer Service & Office Administrator (Part-Time)
Eco Grants UK Ltd —Blackburn
- £24,420.00 - £39,421.15 a year
- Temporary
- CRM software
- Sales
- Customer service
- Free parking
- Flexible schedule
Quick apply
Outbound Telesales - Account Manager - Freight Forwarding
LGL WORLDWIDE LOGISTICS —Blackburn
- £25,000 - £35,000 a year
- Full-time
- Sales
- In-person
- Communication skills
- Free parking
- Referral programme
Quick apply
6d
Call Centre Sales Executive
Eco Grants UK Ltd —Blackburn
- £24,420.00 - £38,468.95 a year
- Temporary
- CRM software
- Salesforce
- Computer skills
- Free parking
Quick apply
6d
Inbound Sales Advisor
Haier Europe —Bolton
- £29,993 - £30,818 a year
- Weekend availability
- Hybrid work
- Sales
- Communication skills
- Free parking
- Employee assistance programme
Sales Agent
Mis-sold Expert —Manchester
- £30,000 - £35,000 a year
- Full-time
- English
- Financial services
- In-person
Quick apply
Telesales Executive
OrderYOYO —Manchester
- £27,000 a year
- Full-time
- Restaurant
Quick apply
Sales Support Executive (Telephone Sales)
Comfomatic Ltd —Widnes
- £35,000 - £40,000 a year
- Full-time
- Sales
- In-person
- Communication skills
- Free parking
- Employee discount
Quick apply
1d
Inbound Sales Executive
Haier Europe —Bolton
- £30,818 a year
- Full-time
- Sales
- Free parking
- Employee assistance programme
Lottery Collector
St. Rocco's Hospice —Warrington
- Hospice
- Leadership

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call center jobs near bamber bridge, lan

Call Handler

Lancashire and South Cumbria NHS Foundation Trust -
Fulwood

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Job details

Full-time
£25,760 - £27,476 a year
11 days ago

Qualifications

Customer service
IT

Full job description

This role is not eligible for Sponsorship.

Previous applicants need not apply.

An exciting opportunity has arisen for patient focused Call Handlers to support the Initial Response Service (IRS) based at Avondale Unit, Royal Preston Hospital – Preston.

1 x full time post available

IRS offers a single point of access into mental health services. This is an exciting time to be part of the crisis pathway and support people with mental health to ensure they access the most appropriate support at the right time. Call handlers will be expected to accept calls from both professionals and services users, and will be required to complete administrative tasks such as clarification of appointment times or general enquiries.

Excellent IT skills are an essential component due to the fast pace of this role and the accurate recording of information to aid onward referral.

The role involves assisting clients who may be experiencing a range of mental health conditions. You will act as a liaison between the patient and the clinical team, to support all patients in receiving a positive, high quality and seamless experience throughout.

This role also requires the post holder to manage calls from service users who may be in crisis and you will supported through a training package to determine the immediacy of the situation and needs of the individual caller at that time. The training package will be delivered at Avondale Unit at Royal Preston Hopsital.

The post holder will be resilient, resourceful, and be able to manage calls that may at times be distressing or require an emergency response. A robust supervision structure is in place to support staff due to the challenges of the role.

We are excited to receive applications from people who have the drive and passion to make a difference and have the resilience to work in a high-pressured environment

LSCFT values diversity and inclusion, recognising that talent from varied backgrounds creates a flexible, creative, and effective workforce. We actively challenge discrimination and welcome applications from all, regardless of age, disability (including those with experience of accessing or caring for someone who has accessed mental health or learning disability services), ethnicity, gender, religion, belief, or sexual orientation.

Our aim is to reflect the communities we serve, so we particularly encourage applications from under-represented groups. If you’d like to discuss your application, please ask.

We also welcome individuals with lived experience relevant to the role or service area, as your insight brings authenticity to our services.

LSCFT support flexible working, we believe that a positive work/life balance benefits NHS employees through improved health and wellbeing. We would consider working patterns such as term time, part time, compressed hours and flexi-time.

The wellbeing of our people is at the heart of everything we do. We offer a wide range of resources, tools and support to help you thrive both in and out of work.

Explore our full wellbeing offer here: Keeping our workforce well

Provide and receive sensitive information, which may be in a challenging and emotive atmosphere.

Communicate with clinical team lead, peers, medical staff, patients, families and carers.

To work in close collaboration with all professionals, ensuring good clear lines of communication, both written and verbal are adhered to, thus ensuring a multi professional collective concept of care is delivered.

Utilise a high level of Customer Service skills when providing call handling role.

To communicate effectively with clients, carers and relatives in promoting their awareness and understanding of processes and systems.

Apply good interpersonal relationship skills with service users, carers, families, colleagues and other professionals.

The service users will have mental health issues and there may be barriers to understanding of the information conveyed and the information will be of a sensitive nature.

Communicate with professionals of other services to ensure service users receive a therapeutic, holistic service, e.g. GP’s, Hospital appointments, Benefits Agencies etc.

Ensure grievances, complaints, accidents and special incidents are brought to the attention of the Shift Coordinator immediately.

Maintain confidentiality.

Clarify and confirm information to ensure understanding

For more details on this vacancy please review the attached job description and person specification.

Apply Now

Refine Your Search

call center jobs in bamber bridge, lan

Call Handler

Inbound Customer Service Advisor

After Sales Advisor Contact Centre

Contact Centre Quality Assessor

Part-Time Remote Telesales / Cold Calling Agent — UK Accent Required

U.S. Market Expansion – Outbound Sales Support

Customer Service / Administrative Assistant

Sales Advisor (Evenings and Weekends only)

Call Centre Agent

Customer Service Advisor

Telesales Executive

Customer Service & Office Administrator (Part-Time)

Outbound Telesales - Account Manager - Freight Forwarding

Call Centre Sales Executive

Inbound Sales Advisor

Sales Agent

Telesales Executive

Sales Support Executive (Telephone Sales)

Inbound Sales Executive

Lottery Collector

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