Support staff Work, Jobs in Barlby, Nyk (with Salaries)

Hire Desk Controller
Fairfax Plant Hire Ltd —Selby
- £30,000 - £38,000 a year
- Full-time
- Organisational skills
- Computer skills
- In-person
Quick apply
10h
Online Assistant
The Yorkshire Soap Co. —York
- £10.85 - £12.81 an hour
- Overtime
- Computer literacy
- Warehouse experience
- Computer skills
- Annual leave
- Employee discount
Quick apply
Store Associate (23602)
Barnardo's —Brayton
- £13.45 an hour
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme
6d
Catering Assistant
Impact Food Group —Selby
- £6,513.88 a year
- Part-time
- School
- Employee discount
Quick apply
Bar and Waiting Team Member
Barco Lounge —Selby
- £10.85 - £12.71 an hour
- Part-time
- Serving
- Hospitality
- Bar
- Employee discount
Quick apply
4h
Administrator to the Executive Team
Family Fund —York
- £25,700 a year
- Part-time
- Hybrid work
- Microsoft Outlook
- Administrative experience
- Presentation skills
- Store discount
- Flexitime
1h
Passenger Assistant
North Yorkshire Council —Selby
- £25,620 - £25,989 a year
- Monday to Friday
- Communication skills
- Employee discount
5d
HR Administrator
Bond International —Pocklington
- £27,000 - £29,000 a year
- Full-time
- Microsoft Word
- Customer service
- Computer literacy
- Referral programme
Quick apply
12d
Call Centre Advisor
BW Legal —Leeds
- £20,800 - £22,000 a year
- Overtime
- Free parking
- Annual leave
Quick apply
Sales Advisor
Hotel Chocolat —York
- £13.05 an hour
- Customer service
- Hotel
- Café
- Employee discount
14d
Domiciliary Care Support Worker
Mimshealthcare —Selby North
- £12.71 - £12.80 an hour
- Full-time
- Patient monitoring
- Computer literacy
- Patient care
Quick apply
Apprentice Dental Nurse
The Crescent Dental —Selby
- From £8 an hour
- Full-time
- CAD
- No experience needed
- In-person
Quick apply
6d
Security Concierge - Student Accommodation - Weekends
Eboracum —York
- £312 a week
- Part-time
- In-person
- Communication skills
- Health & wellbeing programme
Quick apply
9d
Dental Receptionist
Yorkshire Dental Practice ltd —Goole
- From £13 an hour
- Part-time
- Administrative experience
- Data entry
- Organisational skills
Quick apply
10d
Business Support Officer
North Yorkshire Council —Selby
- £25,989 - £27,254 a year
- Full-time
- Hybrid work
- IT
- Typing
- Employee discount
Car Delivery Driver
Domino's —Selby
- £10.85 - £12.71 an hour
- Weekend availability
- Customer service
- Paid training
- Annual leave
Student Services Administrator
University of York —University of York
- £28,778 - £32,080 a year
- Part-time
- Hybrid work
- Microsoft Office
- Organisational skills
10d
Bar staff / 6934 - The Giant Bellflower, Selby
J D Wetherspoon plc —Selby North
- £12.81 an hour
- Part-time
- Serving
- Bar
- Customer service
- Annual leave
- Employee discount
6d
Home Care Assistant
LivingOn Care —York
- £14.95 an hour
- Full-time
- Computer literacy
- English
- Driving
- Store discount
- Employee discount
Quick apply
9d
Leisure Attendant
North Yorkshire Council —Selby
- £25,620 - £25,989 a year
- Call to connect
- Communication skills
- Employee discount
2d

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Hire Desk Controller

Fairfax Plant Hire Ltd
Selby

Quick apply

Job details

Full-time
£30,000 - £38,000 a year
10 hours ago

Qualifications

Customer service call handling
Report writing
Contract preparation
Inbound customer enquiry call handling
Report generation
Stakeholder liaison
Administrative support experience
Internal department liaison
Microsoft Office Suite
Purchase order creation
Customer relationship management
Organisational skills
Relationship management
Computer skills
Customer support
Customer interaction
Transport experience
Transport scheduling
Communication skills
Add-on sales

Full job description

Job Title: Hire Desk Controller

Location: Selby Depot

Reports To: Group Transport Director

Hours: Monday to Friday, 7:00am to 5:00pm with a 30-minute unpaid lunch break. Saturday morning by rota

Purpose of the Role

The Hire Desk Controller is responsible for managing customer enquiries, coordinating equipment hires and off-hires, and ensuring an exceptional customer experience from initial enquiry through to completion of the hire.

As a key member of the depot team, you will work closely with customers, transport planners, workshop staff and depot management to maximise fleet utilisation, support revenue growth and deliver outstanding service.

Key Responsibilities

Customer Service & Sales

Handle incoming telephone calls, emails and customer enquiries.
Prepare and issue hire contracts.
Convert enquiries into confirmed hires wherever possible.
Build and maintain strong relationships with existing and prospective customers.
Identify opportunities to promote additional products and services.
Resolve customer queries and issues professionally and efficiently.

Hire Desk Operations

Process hire, extension and off-hire requests accurately and promptly.
Ensure all hire documentation is completed correctly.
Update and maintain the hire management system.
Monitor equipment availability and allocate plant accordingly.
Liaise with customers regarding delivery and collection requirements.
Ensure all contractual and compliance requirements are met.

Coordination & Planning

Work closely with transport planners to coordinate deliveries and collections.
Liaise with workshop and yard teams regarding machine availability and preparation.
Communicate effectively with depots across the business to maximise fleet utilisation.
Assist in managing fleet movements between depots when required.

Administration

Maintain accurate customer and contract records.
Raise purchase orders and process supplier invoices where required.
Support depot administration activities.
Produce reports and information as requested by management.

Commercial Awareness

Understand depot utilisation and revenue targets.
Support efforts to maximise hire opportunities and minimise equipment downtime.
Promote a positive and proactive sales culture within the depot.

Skills & Experience

Essential

Previous experience in a customer-facing administrative or coordination role.
Strong communication and organisational skills.
Ability to manage multiple priorities in a fast-paced environment.
Excellent attention to detail.
Good IT skills, including Microsoft Office.
Ability to work effectively as part of a team.

Desirable

Experience within the plant hire, tool hire, construction or equipment rental sector.
Knowledge of hire management systems such as InspHire.
Experience coordinating transport, logistics or service operations.

Personal Attributes

Customer focused and professional.
Positive and proactive attitude.
Strong problem-solving ability.
Reliable and dependable.
Able to remain calm under pressure.
Keen to learn and develop within a growing business.

Job Types: Full-time, Permanent

Pay: £30,000.00-£38,000.00 per year

Application question(s):

Do you have experience in Transport and Logistics planning
Do you have experience working in hire desk, rental, plant hire or construction environment
Have you previously worked in a fast paced office with high call volumes and changing priorities.
How many years' experience do you have in plant hire desk or similar operational role?
Do you have experience working in plant hire, construction or depot environment?
This role is based at our Selby Depot, hours are Monday to Friday 7am to 5pm. Are you able to commit to these hours, some Saturday mornings too?

Experience:

Plant hire desk: 3 years (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

support staff jobs in barlby, nyk

Hire Desk Controller

Online Assistant

Store Associate (23602)

Catering Assistant

Bar and Waiting Team Member

Administrator to the Executive Team

Passenger Assistant

HR Administrator

Call Centre Advisor

Sales Advisor

Domiciliary Care Support Worker

Apprentice Dental Nurse

Security Concierge - Student Accommodation - Weekends

Dental Receptionist

Business Support Officer

Car Delivery Driver

Student Services Administrator

Bar staff / 6934 - The Giant Bellflower, Selby

Home Care Assistant

Leisure Attendant

I want to receive the latest job alerts for support staff in barlby, nyk

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