Hotel & accommodations guest services staff Work, Jobs in Basingstoke, Ham (with Salaries)

Leisure Receptionist
Village Hotels - Basingstoke - Leisure —Basingstoke
- £10.85 - £12.71 an hour
- Part-time
- Sales
- Hotel
- Employee assistance programme
- Gym membership
Quick apply
14d
Ground Floor - Team Member
Premier Inn —Basingstoke
- Up to £13.06 an hour
- Full-time
- Customer service
- No experience needed
- Hotel
- Employee discount
Quick apply
1d
Guest Services Assistant
Coworth Park —Ascot
- Customer service
- Hotel
- Communication skills
- Referral programme
Ground Floor Team Member
Premier Inn —Reading
- Up to £13.06 an hour
- Part-time
- Customer service
- No experience needed
- Hotel
- Employee discount
Quick apply
1d
Shift Leader - Guest Services
Coworth Park —Ascot
- Customer service
- English
- Microsoft Office
- Employee discount
Night Guest Assistant
Best Western Reading, Calcot —Reading
- £12.71 an hour
- Night shift
- Hospitality
- Customer service
- Hotel
- Free parking
Quick apply
Night Reception Team Member - Part Time
Travelodge —Camberley
- £13.71 an hour
- Part-time
- Bar
- No experience needed
- Hotel
- Employee discount
12d
Hotel Receptionist
The Lismoyne Hotel —Fleet
- Full-time
- Bilingual
- Hospitality
- Customer service
- Free parking
- Employee discount
Quick apply
11d
Receptionist
Hilton —Reading
- £12.90 an hour
- Full-time
- Hotel
- Hotel experience
Reservations and Events Agent
Valor Hospitality —Reading
- £12.85 an hour
- Full-time
- Employee assistance programme
- Employee discount
Quick apply
7d
Live - In Hotel Assistant
River Arts Club —Maidenhead
- Full-time
- Hospitality
- Customer service
- Hotel
Quick apply
6d
Hotel Receptionist - part-time DAY & NIGHT SHIFTS
Active Hospitality —Wokingham
- Up to £12.71 an hour
- Part-time
- Bilingual
- Hospitality
- Hotel
- Free parking
- Employee discount
Quick apply
Hotel Reception Supervisor
Oakley Hall Hotel —Winklebury
- Weekend availability
- Hospitality
- Hotel
- Organisational skills
- Free parking
- Employee discount
Hotel Receptionist
Cliveden House —Maidenhead
- £31,743 a year
- Full-time
- Hospitality
- Hotel
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
Nights - Team Member
Premier Inn —Reading
- Up to £13.66 an hour
- Full-time
- Customer service
- No experience needed
- Hotel
- Employee discount
Quick apply
12d
Casual Concierge
Alexander Hotels Limited —Egham
- Up to £14.24 an hour
- Part-time
- Hotel
- Communication skills
- Free parking
- Annual leave
Quick apply
14d
Hotel Receptionist - West Court Retreat
Nirvana Spa & Leisure Ltd —Finchampstead
- £13 an hour
- Weekend availability
- Microsoft Word
- Hospitality
- Microsoft Excel
- Employee discount
- Referral programme
7h
Receptionist
Tylney Hall Hotel —Hook
- Full-time
- Hospitality
- Hotel
Quick apply
12d
Front Office Assistant
Best Western Reading, Calcot —Calcot
- £12.71 an hour
- Full-time
- Bilingual
- English
- Hotel
- Health & wellbeing programme
- Employee discount
Quick apply
Night Porter
voco Winchester Hotel & Spa —Winchester
- £26,436.80 a year
- Full-time
- Hospitality
- Hotel
- Restaurant
- Employee assistance programme
- Referral programme
Quick apply

I want to receive the latest job alerts for hotel & accommodations guest services staff in basingstoke, ham

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Leisure Receptionist

Village Hotels - Basingstoke - Leisure -
Basingstoke

Quick apply

Job details

Part-time | Full-time
£10.85 - £12.71 an hour
14 days ago

Benefits

Discounted or free food
Employee assistance programme
Gym membership

Qualifications

Sales

Full job description

Leisure Receptionist

The Role Outline: Your Shift at a Glance

Your focus is to be the very first person to offer a warm and friendly welcome to all members and guests, whether they are walking through the doors or calling up. You will ensure the efficient operation of the Leisure Reception Desk, take bookings, resolve queries, and get to know our customers so they always leave looking forward to their next visit.

Why Village?

At Village, we do hospitality a little differently. We are all about personality, genuine connections, and creating great experiences for our guests and each other. That is why we back our teams to be themselves, take ownership, learn new skills, and grow their careers.

Previous experience is great, but your attitude and energy matter much more to us. If you are friendly, positive, love working with people, and enjoy being part of a busy team, we will give you all the support, training, and opportunities you need. Because it really does take a Village.

How the Village Thrives

We live our culture through four simple commitments:

We Can & We Do: We show up to make a genuine difference and do fantastic work everyday, with purpose. We demonstrate detailed product knowledge and take every opportunity to naturally upsell into retail sales.
We Will: Treat each other with respect and dignity. No ego, no drama. We try our best, look out for each other, and liaise closely with the Leisure Club Sales Team to sell the experience effectively.
We Care: We care about our impact on guests, the community, and each other. We assist members in a friendly, courteous manner and make every effort to resolve any queries or problems politely.

Your Shift: What You’ll Actually Be Doing

As our Leisure Receptionist, you are the face of the club. We trust you to handle:

The Ultimate Welcome: Delivering a warm, friendly greeting on arrival and ensuring expectations are met at every single opportunity.
Smooth Operations: Running the desk efficiently, recording all booking details accurately, and ensuring only bona fide members and guests gain entry to the club.
Immaculate Standards: Keeping the reception area clean and ready to welcome people, while maintaining impeccable personal presentation at all times.
Knowing Your Stuff: Mastering your product knowledge across the whole hotel, assisting with special promotions, and offering great advice on our facilities and opening times.
Safe & Secure: Adhering fully to cash handling, security, and emergency procedures, alongside all Health and Safety obligations and Licensing Laws.

How We Succeed Together

We do not micromanage. It takes a village, so we believe in Ownership & Integrity, giving you the autonomy to manage your desk, handle enquiries promptly, and communicate clearly with the team.

We Empower & Elevate our people. If you want Room to Grow, we provide funded qualifications and internal moves. We constantly Innovate & Progress so we can Inspire Excellence and build our reputation as the leading Leisure Club together.

The Perks: What’s In It For You?

Gym Membership: 2 x complimentary gym memberships at your home hotel.
Hotel Stays: Hotel rooms from £20 across 35 hotels.
Food & Drink: 50% off food and drink for you and up to 5 guests, plus 75% off Sunday dinner for up to 6 people.
Friends & Family: 2 friends or family members get 25% off F&B, even when you are not there.
Retail & Lifestyle: Hundreds of brand discounts via the Village app.
Support: 24/7 Mental Health support via our Employee Assistance Programme.

Think You’ve Got the Right Energy?

We are not looking for perfect CVs, we are looking for great people. If you enjoy working as part of a team and love creating memorable experiences for guests, we want to hear from you.

Bring your personality, your drive, and your ambition. Hit apply, tell us why you love working with people, and let's see if we are a match.

INDLEISURE

Quick apply

Refine Your Search

hotel & accommodations guest services staff jobs in basingstoke, ham

Leisure Receptionist

Ground Floor - Team Member

Guest Services Assistant

Ground Floor Team Member

Shift Leader - Guest Services

Night Guest Assistant

Night Reception Team Member - Part Time

Hotel Receptionist

Receptionist

Reservations and Events Agent

Live - In Hotel Assistant

Hotel Receptionist - part-time DAY & NIGHT SHIFTS

Hotel Reception Supervisor

Hotel Receptionist

Nights - Team Member

Casual Concierge

Hotel Receptionist - West Court Retreat

Receptionist

Front Office Assistant

Night Porter

I want to receive the latest job alerts for hotel & accommodations guest services staff in basingstoke, ham

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected