Hospitality Work, Jobs in Bermuda (with Salaries)

Reservations Agent
The Loren at Pink Beach —Smiths
- Weekend availability
- Hotel
- Front desk
- Communication skills
Quick apply
1d
Assistant Manager, Food & Beverage
Coral Beach & Tennis Club —Paget
- Full-time
- Sales
- Microsoft Office
- Supervising experience
Quick apply
Hospitality Accounting Manager
The Loren at Pink Beach —Smiths
- Full-time
- Hospitality
- Hotel
- Analysis skills
Quick apply
6d
Guest Experience Curator
The Loren at Pink Beach —Smiths
- Weekend availability
- Hotel
- Front desk
- Phone etiquette
Quick apply
1d
Food & Beverage Manager (Dining & Catering)
FoodHub —Hamilton
- Full-time
- Casual dining restaurant
- Sales
- Business development
Quick apply
Butler Valet (Bellman/Doorman) - The St. Regis Bermuda Resort
Marriott International, Inc —Saint George's
- Full-time
- Hotel
- Organisational skills
- Communication skills
Operations Manager
TAV AMERICA OPERATION SERVICES INC —Saint George's
- £75,000 - £85,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Writing skills
Meetings & Special Events Manager (The St. Regis Bermuda Resort)
Marriott International, Inc —Saint George's
- Full-time
- Hotel
- Team management
- Human resources
Rooms Division Coordinator (The St. Regis Bermuda Resort)
Marriott International, Inc —Saint George's
- Full-time
- Hotel
- Front desk
- Resort
Senior Butler (The St. Regis Bermuda Resort)
Marriott International, Inc —Saint George's
- Full-time
- Hotel
- Guest services
- Resort
8d
Seasonal Recreation Experience Expert | Pool & Beach (The St. Regis Bermuda Resort)
Marriott International, Inc —Saint George's
- Full-time
- Hotel
- First Aid Certification
- POS
8d
Food & Beverage Server
The Loren at Pink Beach —Smiths
- Weekend availability
- English
- Hotel
- Organisational skills
Quick apply
Front Desk Supervisor
The Loren at Pink Beach —Smiths
- Part-time
- Hotel
- Supervising experience
- Conflict management
Quick apply
Lead Waiter
The Loren at Pink Beach —Smiths
- Full-time
- Bar
- Management
- Hotel
Quick apply
Chef De Cuisine
The Loren at Pink Beach —Smiths
- Weekend availability
- Microsoft Word
- Microsoft Outlook
- Cooking
Quick apply

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Produce Merchandiser
The MarketPlace —Hamilton
Provides customers with superior service. Unload product from trucks/pallets and properly stores them away. Checks product received against invoice.
£25.18 an hour
Quick apply
Substitute Teacher
Bermuda Ministry of Education —Hamilton
Must hold a minimum of a Bachelor's degree along with teacher certification. Must hold a current SCARS certificate.

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Reservations Agent

The Loren at Pink Beach -
Smiths

Quick apply

Job details

Full-time
1 day ago

Qualifications

Travel arrangements
Guest relations
Hotel and accommodations experience
Complaint handling
Accommodation booking
Front desk
Guest services telephone call handling
Communication skills
Hotel front office operations

Full job description

Reservation Agent responds to communications from guests, travel agents, and referral networks concerning reservations arriving by mail, telephone, telex, cable, fax, or through a central reservation system. Creates and maintains reservation records-usually by date of arrival and alphabetical listing prepares letters of confirmation and promptly processes any cancellations and modifications.

Additional duties may include preparing the list of expected arrivals for the front office, assisting in preregistration activities when appropriate, and processing advance reservation deposits.

Location: Bermuda | Department: Front Office | Reports to: Reservations Director

YOUR RESPONSIBILITIES

Processes reservations by mail, telephone, telex, cable, fax or central reservation systems referral.
Processes reservations from the sales office, other hotel departments, and travel agents.
Knows the type of rooms available as well as their location and layout.
Knows the selling status, rates, and benefits of all packages plans.
Knows the credit policy of the hotel and how to code each reservation.
Creates and maintains reservation records by date of arrival and alphabetical listing.
Determines room rates based on the selling tactics of the hotel.
Prepares letters of confirmation.
Communicates reservation information to the front desk.
Processes cancellations and modifications and promptly relays this information to the front desk.
Understands the hotel's policy on guaranteed reservations and no-shows.
Processes advance deposits on reservations.
Helps develop room revenue and occupancy forecasts.
Prepares expected arrival list for front office use.
Assists in preregistration activities when appropriate.
Monitors advances deposit requirements.
Handles daily correspondence. Responds to inquiries and makes reservations as needed.
Makes sure that files are kept up to date.
Maintains a clean and neat appearance and work area at all times.
Promotes goodwill by beings courteous, friendly, and helpful to guests, mangers, and fellow employees.
Walk around with the client ensuring that they secure whatever services they are in need of.
Getting information about areas of interest to target more clients.
Make arrangements for clients travel programs.
Tracks future room availability on the basis of reservations, and helps develop forecasts for room revenue and occupancy.
To be aware of all front office procedures and assist with reception duties when required.
Willing to undertake any reasonable request made by management in any other areas of the house.
Open and close the availability as and when required of hotel in all the GDS channels, IDS channels and on the hotel website.
Configuring rates on the hotels property management system.
Handles guest complaints and solve problem to the degree possible.

YOUR QUALIFICATIONS

At least two years of Front Office experience in Reception, Concierge, or an administrative role
Previous hotel experience preferred, including familiarity with operating systems such as OPERA, RDPWin PMS, or similar platforms
Any hotel or hospitality certifications are considered an asset
Excellent interpersonal and communication skills with a strong guest-service focus
Strong attention to detail with the ability to multitask and perform well under pressure
Ability to work independently with minimal supervision while maintaining high standards
Professional presentation and a genuine passion for hospitality
Knowledge of local attractions and guest services is an asset
Flexibility to work shifts, including weekends, nights, and public holidays

Eligibility Requirement:
At this time, we are only accepting applications from Bermudians, Spouses of Bermudians, and PRC holders.

WHY JOIN THE LOREN:

This is not simply a role—it’s an invitation to join a purpose-driven collective. Our hotels are sanctuaries where design meets nature, and service meets soul. Here, you’ll have the opportunity to lead with heart, innovate with intention, and help shape a hospitality legacy built on care, creativity, and contribution.

HOW TO APPLY:

You may apply directly to The Loren at Pink Beach “Careers Website” by going to https://thelorenhotel.bamboohr.com/jobs/.

Quick apply

Refine Your Search

hospitality jobs in bermuda

Reservations Agent

Assistant Manager, Food & Beverage

Hospitality Accounting Manager

Guest Experience Curator

Food & Beverage Manager (Dining & Catering)

Butler Valet (Bellman/Doorman) - The St. Regis Bermuda Resort

Operations Manager

Meetings & Special Events Manager (The St. Regis Bermuda Resort)

Rooms Division Coordinator (The St. Regis Bermuda Resort)

Senior Butler (The St. Regis Bermuda Resort)

Seasonal Recreation Experience Expert | Pool & Beach (The St. Regis Bermuda Resort)

Food & Beverage Server

Front Desk Supervisor

Lead Waiter

Chef De Cuisine

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