Service operations & business support manager Work, Jobs in Birmingham, Eng (with Salaries)

Operations Planning & Delivery Manager
Helping Hands —Alcester
- Up to £65,000 a year
- Communication skills
Quick apply
Senior Operations Manager QSR
Ballantine Recruitment —Birmingham
- £60,000 - £65,000 a year
- Full-time
- Management
- Supervising experience
- Bachelor's degree
Quick apply
1d
Business Support Executive
Shermin Finance Limited —Stourbridge
- £30,000 a year
- Full-time
- Microsoft Word
- CRM software
- Microsoft Excel
Quick apply
5d
Assistant Operations Manager
Chevron Traffic Management —Nuneaton
- Microsoft Office
- Supervising experience
- Construction
Quick apply
Operations Manager - Customs & Brokerage
Carousel Logistics —Birmingham
- Up to £60,000 a year
- Hybrid work
- Management
- Travel
- Leadership
- Free parking
- Annual leave
National Contract Manager
Atlas Workplace Services —Birmingham
- Up to £50,000 a year
- Travel
- Contracts
Quick apply
Operations Manager
EMR Group —Wednesbury
- Full-time
- Project management
- IT
- Annual leave
Quick apply
Sourcing and Supply Chain Manager
Matcon Ltd —Evesham
- £60,000 - £65,000 a year
- Full-time
- Computer Science
- Up to 50% travel
- Engineering
- Free parking
- Store discount
Quick apply
8d
Regional Support Manager
Healthcare Management Solutions —Birmingham
- £60,000 a year
- Temporary
- Nursing home
- Business development
- Project management
Quick apply
9d
Production Team Leader
Weston Beamor —Birmingham
- £35,000 - £42,000 a year
- Full-time
- CAD
- Supervising experience
- Continuous improvement
- Employee discount
- Life insurance
Quick apply
8d
Customer Service Contact Centre Manager
City of Wolverhampton Council —Wolverhampton
- £52,413 - £56,730 a year
- Full-time
- Hybrid work
- CRM software
- Management
- Customer service
9d
International Business Services Manager
TradeVision India UK Ltd —Birmingham
- £60,000 a year
- Bachelor's degree
- In-person
- Business
- Language training provided
- Employee discount
Quick apply
6d
International Customer Service Manager
DPD Group UK —Oldbury
- £70,500 a year
- Full-time
- Hybrid work
- Customer service
- Leadership
- Communication skills
- Free parking
Quick apply
5d
Senior Logistics Coordinator - Floorcoverings Department
Wattrus Group Limited —Solihull
- £26,000 - £30,000 a year
- Full-time
- In-person
- Communication skills
- Free parking
- Employee discount
Quick apply
Business Development Manager
ProCartuk Ltd —Birmingham
- Up to £65,253.31 a year
- Full-time
- Sales
- Customer service
- Microsoft Office
Quick apply
9h
Operations Manager
HM Courts & Tribunal Service —Birmingham
- £40,001 - £50,000 a year
- Part-time
- Hybrid work
- Presentation skills
- In-person
- Leadership
- Annual leave
- Employee discount
11d
Client Liaison Manager
Avery Healthcare —Birmingham
- £29,250 a year
- Sales
Quick apply
Operations Manager
Aston University —Birmingham
- £38,784 - £46,049 a year
- Full-time
- CRM software
- University
- Leadership
- Annual leave
1d
Operations Manager
HM Courts and Tribunals Service —Birmingham
- £42,914 - £46,182 a year
- Part-time
- Presentation skills
- Leadership
- Communication skills
- Annual leave
11d
Branch Manager
Concentric Sales & Lettings —Wolverhampton
- £55,000 - £75,000 a year
- Full-time
- Management
- Sales
- Customer service
Quick apply

I want to receive the latest job alerts for service operations & business support manager in birmingham, eng

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

service operations & business support manager jobs near birmingham, eng

Operations Planning & Delivery Manager

Helping Hands -
Alcester

Quick apply

Job details

Up to £65,000 a year

Qualifications

Communication skills

Full job description

Extraordinary Care. Extraordinary Culture. Extraordinary Careers.

At Helping Hands, kindness is our foundation. From our first kitchen‑table beginnings to the thousands‑strong team we are today, we’re united by one belief: everyone deserves to live well in the place they call home. If you’re passionate about creating meaningful experiences and want a role where your work genuinely helps families find the care they need, there’s a place for you here.

With over 7,000 colleagues delivering care across the UK, we’re transforming how we operate — strengthening how we plan, communicate, and deliver change across a complex, people-led organisation.

To support this, we’re hiring an Operations Planning & Delivery Manager — a senior, high-impact role at the centre of the business.

This is not a traditional “operations” role.

This is about leading change, driving alignment, and shaping how a large organisation works and communicates at scale.

As an Operations Planning & Delivery Manager, you will act as the lynchpin between strategy and execution — ensuring that operational priorities, change initiatives, and communication are aligned across the business.

You’ll work closely with senior leaders to bring clarity to complexity, create structure across a fast-paced environment, and ensure that teams across the organisation are engaged, informed, and able to deliver effectively.

Salary : Up to £65,000

What You’ll Be Doing

Leading a business-wide approach to operational planning and alignment
Owning and embedding a “one version of the truth” framework for communication and delivery
Driving the delivery of major change and transformation initiatives
Partnering with senior stakeholders to align priorities and enable execution
Designing and evolving target operating models and ways of working
Leading on engagement and communication planning, ensuring clarity and buy-in across teams
Acting as a central point of coordination across Operations, People, IT and leadership teams
Using data and insight to inform decisions, improve performance and drive change outcomes
Supporting a culture of continuous improvement across a complex, multi-site organisation

What We’re Looking For

We’re looking for a credible, engaging senior leader who thrives in pace and complexity.

You’ll bring:

Experience operating in a fast-paced, multi-site, people-led organisation
A proven track record of leading change and transformation
Exceptional communication and stakeholder engagement skills
The ability to influence at all levels, including senior leadership
A strong ability to create structure, clarity and alignment in complex environments
A proactive, resilient mindset with a focus on delivery and continuous improvement

This role is best suited to someone who has led change in a service-driven, people-focused organisation, where engagement and communication are critical — rather than purely transactional or process-driven environments.

Desirable

Experience in care, healthcare, or regulated sectors
Exposure to operating model design or transformation programmes
Familiarity with structured improvement methodologies (LEAN, Six Sigma, etc.)

Why Helping Hands

We’re a purpose-driven organisation — but we’re also a large, complex business undergoing real change.

This is your opportunity to:

Lead transformation that directly impacts colleagues and customers nationwide
Shape how a growing organisation aligns, communicates, and delivers
Be part of a business where people, pace and purpose come together

Quick apply

Refine Your Search

service operations & business support manager jobs in birmingham, eng

Operations Planning & Delivery Manager

Senior Operations Manager QSR

Business Support Executive

Assistant Operations Manager

Operations Manager - Customs & Brokerage

National Contract Manager

Operations Manager

Sourcing and Supply Chain Manager

Regional Support Manager

Production Team Leader

Customer Service Contact Centre Manager

International Business Services Manager

International Customer Service Manager

Senior Logistics Coordinator - Floorcoverings Department

Business Development Manager

Operations Manager

Client Liaison Manager

Operations Manager

Operations Manager

Branch Manager

I want to receive the latest job alerts for service operations & business support manager in birmingham, eng

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected