Senior housekeeping manager Work, Jobs in Birmingham, Wmd (with Salaries)

Senior Hotel Guest Services Manager
NAM Rentals and Integrated Services —Birmingham
- £5,000 - £5,500 a month
- Full-time
- Hospitality
- Hotel
- Supervising experience
Quick apply
Field Operations Manager
Hotelcare —Birmingham
- £35,000 - £45,000 a year
- Full-time
- Hospitality
- Management
- Microsoft Office
Quick apply
9d
Senior Support Worker
CareTech Group —Birmingham
- Up to £37,000 a year
- Full-time
- School
- Employee discount
Executive Head Housekeeper
Ardencote – Housekeeping —Warwick
- £45,000 a year
- Weekend availability
- Hospitality
- Management
- Hotel
- Free parking
- Employee assistance programme
Quick apply
Deputy Head Housekeeper
Hotelcare —Birmingham
- £13.95 an hour
- Part-time
- Hospitality
- Management
- Microsoft Office
- Annual leave
- Flexible schedule
Quick apply
Retail Assistant Manager
Eric Lyons LTD —Codsall
- £28,300 - £32,500 a year
- Weekend availability
- Hospitality
- Management
- Sales
- Free parking
- Employee discount
Quick apply
12h
Warehouse Team Leader
World of Books —Coventry
- Full-time
- Warehouse experience
- Leadership
- Communication skills
Contracts Manager
Doocey Group —Tipton
- Full-time
- Microsoft Excel
- Engineering
- Microsoft Office
Lead Drone Surveyor
Survey Solutions —Birmingham
- Full-time
- Hybrid work
Quick apply
10d
Retail & Butchery Store Manager
Eric Lyons LTD —Codsall
- £30,000 - £35,000 a year
- Weekend availability
- Hospitality
- Management
- Sales
- Free parking
- Employee discount
Quick apply
13h
Night Shift Supervisor
Villeroy & Boch —Armitage
- Full-time
- Leadership
- Communication skills
3d
Wet Paint Foreman
Frederick Cooper —Birmingham
- £30,000 - £40,000 a year
- Microsoft Excel
- Management
- IT
Production Cell Leader
IPL Schoeller —Tamworth
- Full-time
- Continuous improvement
- Leadership
Quick apply
Housekeeping Attendant
NOVOTEL —Coventry
- £12.71 an hour
- Part-time
- Customer service
- English
- Hotel
Quick apply
Maintenance Technician
Moonpig —Tamworth
- Weekend availability
- Maintenance
- Communication skills
- Mechanical knowledge
- Employee discount
- Flexible schedule
4d
Site Operative
GRG Waste UK Ltd —Hinckley
- From £27,000 a year
- Full-time
- Heavy lifting
- In-person
- Mechanical knowledge
- Health & wellbeing programme
Quick apply
5d
Mobile Care & Support Assistant
McCarthy & Stone —Hinckley
- £14.50 an hour
- Part-time
- Driving
- Travel
- Employee discount
- Life insurance
Quick apply
7d
Bodyshop MET Technician
Gemini Accident Repair Centres —Worcester
- Full-time
- Heavy lifting
- Power tools
- In-person
- Free parking
- Employee discount
Quick apply
11d
Quality Control & Stores Apprentice
Barton Firtop Engineering Company Limited —Kidderminster
- £10.50 - £12.75 an hour
- 8 hour shift
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Employee assistance programme
Quick apply
12d

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Senior Hotel Guest Services Manager

NAM Rentals and Integrated Services
Birmingham

Quick apply

Job details

Permanent | Full-time
£5,000 - £5,500 a month

Qualifications

Hospitality
Supervising experience
Guest services
Leadership
Communication skills
Hotel experience

Full job description

About the Role

London is known for delivering world class hospitality experiences, and at NAM Rentals and Integrated Services, we bring that same standard to premium guest operations. We manage high performing hospitality environments where service excellence, operational efficiency, and memorable guest experiences are at the center of everything we do.

We are looking for a Senior Hotel Guest Services Manager who can lead front office operations while elevating the overall guest journey across multiple hospitality touchpoints. You will oversee guest relations strategy, mentor service teams, and ensure every guest interaction reflects professionalism, warmth, and attention to detail.

This is more than a front desk leadership role. You will help shape service standards, improve operational workflows, and collaborate with senior leadership to create exceptional hospitality experiences for both guests and corporate partners.

Why Work With UsThe Environment

Our London office operates within one of the city's most connected business districts. We believe hospitality professionals perform best in an environment built around collaboration, accountability, and service excellence.

Leadership Visibility

Your ideas and operational insights will be heard. You will work closely with executive leadership and contribute directly to service improvement initiatives and guest satisfaction strategies.

Career Development

We invest in leadership growth through hospitality workshops, management training programs, and industry conferences that keep our teams ahead of evolving guest expectations.

Modern Operations

We use advanced hotel management systems, guest feedback platforms, and digital service tools to streamline operations and improve the customer experience.

Key ResponsibilitiesGuest Experience Leadership

Lead all guest service operations to ensure a seamless and professional experience from arrival through departure. Handle VIP guest interactions and resolve escalated service concerns efficiently.

Team Management

Supervise, mentor, and support guest services teams across front office and hospitality operations. Conduct coaching sessions, performance reviews, and service quality assessments.

Operational Oversight

Monitor daily operational performance, staffing schedules, service standards, and departmental coordination to ensure consistent guest satisfaction.

Service Improvement

Analyze guest feedback, operational reports, and performance metrics to identify opportunities for improving service delivery and operational efficiency.

Stakeholder Coordination

Collaborate with housekeeping, concierge, reservations, facilities, and senior management teams to maintain high hospitality standards across all departments.

What We Are Looking ForExperience

Minimum 6 years of experience in hospitality or hotel operations, with at least 2 years in a senior supervisory or management position within guest services or front office operations.

Leadership Skills

Strong ability to lead diverse hospitality teams in fast paced service environments while maintaining professionalism and operational control.

Communication

Excellent verbal and written communication skills with the ability to confidently manage guest concerns, team coordination, and executive reporting.

Technology

Experience using hotel property management systems, guest engagement software, scheduling platforms, and operational reporting tools.

Mindset

You are service driven, highly organized, and capable of balancing operational efficiency with exceptional guest care. You understand how to create memorable hospitality experiences while achieving business objectives.

Benefits

Pay: £5,000.00-£5,500.00 per month

Work Location: In person

Quick apply

Refine Your Search

senior housekeeping manager jobs in birmingham, wmd

Senior Hotel Guest Services Manager

Field Operations Manager

Senior Support Worker

Executive Head Housekeeper

Deputy Head Housekeeper

Retail Assistant Manager

Warehouse Team Leader

Contracts Manager

Lead Drone Surveyor

Retail & Butchery Store Manager

Night Shift Supervisor

Wet Paint Foreman

Production Cell Leader

Housekeeping Attendant

Maintenance Technician

Site Operative

Mobile Care & Support Assistant

Bodyshop MET Technician

Quality Control & Stores Apprentice

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