Customer experience coordinator Work, Jobs in Bitterne, Ham (with Salaries)

Sales Executive
PB Asher Ltd —Southampton
- £30,000 - £35,000 a year
- Full-time
- Microsoft Word
- CRM software
- Microsoft Excel
- Free parking
- Sick pay
Quick apply
9d
Operations & Customer Experience Coordinator
Tin Trousers Limited —Gosport
- £16.00 - £18.50 an hour
- Part-time
- Microsoft Word
- Microsoft Outlook
- Sales
- Free parking
Quick apply
1d
Contracts Coordinator
Precast Structural Solutions Ltd. —Southampton
- £28,000 - £32,000 a year
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Customer Support Coordinator
Infinity Energy Services Ltd —Southampton
- £25,000 - £30,000 a year
- Full-time
- Customer service
- Engineering
- Administrative experience
- Annual leave
Quick apply
3d
Fulfilment Coordinator
Macintyre Scott and Co. Ltd —Totton
- From £28,000 a year
- Full-time
- Microsoft Excel
- Customer service
- Microsoft Office
- Free parking
- Employee assistance programme
Quick apply
Community Coordinator
Clockwise Group —Southampton
- Full-time
- Hospitality
- Customer service
Store Coordinator - 15 hrs per week
Ready Steady Store Ltd —Eastleigh
- £10,506.60 a year
- Part-time
- Sales
- Customer service
- Organisational skills
- Free parking
- Store discount
Quick apply
Shipping Coordinator
K Line Europe Ltd —Southampton
- £28,000 - £31,000 a year
- Full-time
- Microsoft Excel
- Customer service
- Administrative experience
Quick apply
14h
Customer Support Administrator
Cleansing Service Group Limited —Whiteley
- £28,371 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee discount
- Referral programme
Quick apply
Operations Coordinator - Portsmouth
BTS —Portsmouth
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
8d
Business Operations & Events Coordinator
Collaboration360 —Eastleigh
- £25,000 a year
- Full-time
- Microsoft Office
- Organisational skills
- In-person
Quick apply
3d
Sales Support Coordinator
Domo Tactical Communications —Whiteley
- CRM software
- Sales
- Salesforce
- Annual leave
- Employee assistance programme
Business Engagement and Service Improvement Manager
Abri —Eastleigh
- Up to £58,432 a year
- Full-time
- Project management
- Continuous improvement
- Leadership
Events Coordinator
Hambledon Vineyard —Waterlooville
- £32,000 - £34,000 a year
- Weekend availability
- Hospitality
- Customer service
- English
- Employee discount
Quick apply
Project Coordinator
Southern Communications Group —Dummer
- £30,000 - £32,000 a year
- Full-time
- Customer service
- Organisational skills
- Communication skills
- Free parking
- Employee assistance programme
Coordinator - Property Services
SNG (Sovereign Network Group) —Hurn
- £25,936 - £30,000 a year
- Full-time
- Customer service
- Maintenance
Administration & Customer Support Coordinator
Roost Heating —Winchester
- £26,000 - £30,000 a year
- Full-time
- Customer service
- Administrative experience
- Organisational skills
- Free parking
- Employee discount
Quick apply
4d
Operations Coordinator
Glow Green Ltd —Ferndown
- Up to £35,000 a year
- Overtime
- Customer service
- In-person
- Communication skills
- Free parking
- Annual leave
Quick apply
9d
Operations Manager
Lanes Group —Southampton
- £45,000 a year
- Full-time
- Microsoft Office
Quick apply
11d
Lifestyle & Wellness Co-ordinator
Bupa —Chichester
- £13.10 - £14.10 an hour
- Full-time
- Employee discount
- Gym membership
Quick apply

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customer experience coordinator jobs near bitterne, ham

Sales Executive

PB Asher Ltd
Southampton

Quick apply

Job details

Full-time
£30,000 - £35,000 a year
9 days ago

Benefits

Free parking
On-site gym
Company events
Private medical insurance
Sick pay

Qualifications

Microsoft Word
CRM software
Sage
Microsoft Excel
Microsoft Outlook
Sales
Trello
Microsoft Office
Administrative experience
Organisational skills
IT
Account management

Full job description

About the Role

PB Asher is one of Europe's fastest-growing independent marine diesel engine specialists, providing spare parts, workshop services and field service support to ship operators around the world.

As our business continues to grow, we are looking for an organised and ambitious Sales Coordinator to become the backbone of our commercial team.

This is not simply an administration role. It is designed as the first step towards becoming an Account Manager within the business. You will gain exposure to every stage of the sales process, working closely with customers, suppliers, engineers and senior management, developing the knowledge and commercial skills required to manage your own customer accounts in the future.

Key Responsibilities

Customer Enquiries

Monitor incoming sales enquiries via email.
Acknowledge customer enquiries promptly and professionally.
Ensure customers receive regular updates throughout the quotation process where required.

CRM Management

Enter all enquiries accurately into the CRM system.
Allocate enquiries to the appropriate Commercial Manager following review by the Group Commercial Director.
Maintain accurate customer and opportunity records.
Monitor outstanding enquiries and ensure follow-up actions are completed.

Sales Administration

Produce quotations for routine workshop services.
Prepare revised quotations where scope or pricing changes.
Assist the commercial team with general quotation preparation and documentation.
Sales to Operations Handover
Once an order is received, prepare the project handover.
Transfer all relevant commercial information from the CRM into Trello for the Operations team.
Ensure Operations have complete and accurate information to begin planning and execution.

Job Costing

Finalise completed field service job costs using the PB Asher Field Planner software.
Reconcile labour, expenses and materials against Sage.
Prepare completed job cost summaries for Commercial Director review prior to invoicing.
Customer Experience
Contact customers following project completion.
Issue customer feedback questionnaires.
Record feedback and highlight opportunities for improvement.

Commercial Support

Assist the Group Commercial Director with travel planning and diary coordination where required.
Provide general commercial administration support.
Assist with reports, customer information and sales documentation
Attend exhibitions and some client meetings

What We're Looking For

We're more interested in attitude than experience.

The successful candidate will be:

Highly organised with excellent attention to detail.
A confident communicator, both written and verbal.
Friendly and professional when dealing with customers.
Comfortable using IT systems and keen to learn new software.
Able to prioritise multiple tasks in a fast-paced environment.
Proactive and willing to take ownership.
Interested in building a long-term career in sales & account management.

Experience with CRM systems, Sage or Microsoft Office would be beneficial but is not essential.

Career Development

This role has a clear progression pathway.

As your technical knowledge, commercial understanding and customer relationships develop, you will be given increasing responsibility, with the aim of progressing into an Account Manager position managing your own portfolio of customers.

PB Asher is committed to promoting from within wherever possible, and this position is intended to develop the next generation of our commercial team.

Pay: £30,000.00-£35,000.00 per year

Benefits:

Company events
Free parking
On-site gym
Private medical insurance
Sick pay

Work Location: In person

Quick apply

Refine Your Search

customer experience coordinator jobs in bitterne, ham

Sales Executive

Operations & Customer Experience Coordinator

Contracts Coordinator

Customer Support Coordinator

Fulfilment Coordinator

Community Coordinator

Store Coordinator - 15 hrs per week

Shipping Coordinator

Customer Support Administrator

Operations Coordinator - Portsmouth

Business Operations & Events Coordinator

Sales Support Coordinator

Business Engagement and Service Improvement Manager

Events Coordinator

Project Coordinator

Coordinator - Property Services

Administration & Customer Support Coordinator

Operations Coordinator

Operations Manager

Lifestyle & Wellness Co-ordinator

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