Customer support & client services occupations Work, Jobs in Blackburn With Darwen, Lan (with Salaries)

Customer Operations Administrator
PurelyPowered Ltd —Preston
- £24,420 - £31,000 a year
- Part-time
- Hybrid work
- Customer service
- Microsoft Office
- Administrative experience
Quick apply
11h
Customer Service Advisor
Blackburn with Darwen Council —Blackburn with Darwen
- £25,583 - £26,824 a year
- Full-time
- Microsoft Excel
- Front desk
10d
Customer Contact Administrator
Richmond Scientific Ltd —Chorley
- From £13 an hour
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Free parking
Quick apply
6d
Customer Service Advisor
Haier Europe —Bolton
- £26,181 a year
- Weekend availability
- Hybrid work
- Customer service
- Free parking
- Employee assistance programme
Customer Service Advisor
Warrantywise Ltd —Blackburn
- Up to £24,785 a year
- Full-time
- Customer service
- Computer literacy
- Administrative experience
- Employee discount
- Referral programme
Quick apply
6d
Client Services Manager
Staci —Blackburn
- From £26,500 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Store discount
Quick apply
Works Support
Places for People —Preston
- £26,970.76 a year
- Customer service
- Maintenance
- IT
- Annual leave
- Employee discount
10d
Customer Service Administrator - Maternity Cover
Synergy LMS —St Helens
- £26,613 a month
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Referral programme
Quick apply
12d
Customer Services Advisor
Allied Bakeries —Liverpool
- £27,000 - £29,060 a year
- Weekend availability
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Employee assistance programme
Quick apply
5d
Customer Support Executive
PC Group —Blackburn
- Temporary
- Hybrid work
- APIs
- Communication skills
Quick apply
Customer Service Representative
ForFarmers —Preston
- Part-time
- Customer service
- Contracts
Operations Support Advisor
Post Office Ltd —Bolton
- £32,400 a year
- Full-time
- Hybrid work
- IT
- Annual leave
- Employee assistance programme
13d
Aftersales Advisor
BCA —Preston
- £14.11 an hour
- Monday to Friday
- Customer service
- Salesforce
- Data entry
- Employee assistance programme
- Employee discount
Quick apply
Customer Service Advisor
Your Housing Group —Warrington
- £24,479 - £26,209 a year
- Full-time
- Remote
- Customer service
- Communication skills
- Annual leave
- Employee discount
Quick apply
3d
Client Services Coordinator
Johnson Controls —Manchester
- Full-time
- Customer service
- Salesforce
- Organisational skills
- Free parking
- Annual leave
8h
Customer Service Advisor/Administrator
St James Safe —Manchester Central
- £24,420 - £30,000 a year
- Full-time
- Customer service
- Administrative experience
- Data entry
Quick apply
Customer Service Representatives – Chorley, Lancashire
Health and Fitness Education —Chorley
- From £23,795 a year
- Part-time
- Communication skills
- Annual leave
Customer Sales Advisor
The Mailing Room Ltd —Bury
- £24,784.50 a year
- Full-time
- Sales
- Customer service
- Microsoft Office
- Free parking
Quick apply
5d
Customer Success Associate
Running Paper —Manchester
- £27,000 - £30,000 a year
- Full-time
- Hybrid work
- Customer service
- Salesforce
- English
- Annual leave
- Work from home
Quick apply
5d
Head of Customer Experience
English Speaking Board (International) Ltd. —Ormskirk
- £45,000 - £57,000 a year
- Full-time
- Hybrid work
- Management
- Customer service
- English
- Work from home
- Sick pay
Quick apply

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Customer Operations Administrator

PurelyPowered Ltd
Preston

Quick apply

Job details

Part-time
£24,420 - £31,000 a year
11 hours ago

Qualifications

Customer service
Renewable energy
Microsoft Office
Administrative experience
Computer skills
Phone etiquette
Communication skills

Full job description

About PurelyPowered

PurelyPowered is a fast-growing renewable energy company specialising in high-quality residential solar PV, battery storage and air conditioning installations. We pride ourselves on honest advice, exceptional customer service and a straightforward, pressure-free sales process.

As our business continues to grow, we're looking for a friendly, organised and proactive Customer & Operations Administrator to become the first point of contact for our customers and support the day-to-day running of the business.

This is an exciting opportunity to join a growing company where your role will evolve alongside the business, with genuine opportunities for increased responsibility and career progression.

The Role

The purpose of this role is simple: keep our customers informed, our operations organised and free up our Managing Director to spend more time helping customers and growing the business.

You'll become the first voice our customers hear, helping create an outstanding first impression while ensuring every enquiry is handled professionally, efficiently and with genuine care.

We're looking for someone who enjoys speaking with people, is highly organised and can confidently manage multiple tasks while working independently.

Key ResponsibilitiesCustomer Enquiries

Answer incoming telephone calls professionally and confidently.
Respond to customer emails promptly.
Book technical home surveys into the company diary.
Provide reassurance and guidance to prospective customers without using high pressure sales techniques.
Ensure all new enquiries receive a prompt response, ideally within 10 minutes during working hours.

Sales Administration

Send survey confirmations and appointment reminders.
Follow up outstanding quotations and proposals.
Keep accurate customer records.
Liaise with customers throughout their journey and answer general enquiries.

Operations Support

Arrange scaffold bookings.
Coordinate installation dates with customers and installation teams.
Assist with scheduling and diary management.
Ensure customers remain informed throughout every stage of their project.

Compliance & Documentation

Complete and submit various technical and administrative documents (full training provided).
Prepare and organise customer paperwork.
Maintain organised digital records and documentation.

Software You'll Use

Google Workspace
Gmail
Google Calendar
Google Sheets
Microsoft Office

Full training will be provided on any specialist software and documentation required.

We're Looking For -

Essential

Friendly, approachable and professional.
Confident speaking with customers over the phone.
Excellent written communication skills.
Highly organised with strong attention to detail.
Able to prioritise workload and manage multiple tasks.
Comfortable working independently and making routine decisions.
Previous administrative experience.
Excellent computer skills.

Desirable

Experience within the electrical, construction or renewable energy industry.
Previous customer service experience.
Experience within the solar industry (highly desirable but not essential).

Working Hours

Approximately 25–30 hours per week initially.
Hours can be flexible and arranged around school hours where appropriate.
Hybrid working to begin with.
Transition to a predominantly remote role during the early stages.
Long-term vision to become office based as the business continues to expand over the next 10–12 months.
Opportunity to progress into a full-time (40-hour) position as the company grows.

What Success Looks Like

Within the first six months you will:

Ensure every new enquiry is contacted within 10 minutes during working hours wherever possible.
Keep customers updated throughout every stage of their project.
Maintain organised customer records and schedules.
Reduce administrative workload so the Managing Director can focus primarily on customer surveys and business growth.
Help deliver an exceptional customer experience that generates positive reviews and referrals.

Why Join PurelyPowered?

You'll be joining a small but ambitious company at an exciting stage of growth.

Rather than becoming another number in a large organisation, you'll have the opportunity to make a genuine impact on how the business operates. Your ideas will be welcomed, your responsibilities will grow over time, and you'll play an important role in helping build one of the region's leading renewable energy companies.

If you're organised, enjoy helping people and take pride in delivering exceptional customer service, we'd love to hear from you.

Pay: £24,420.00-£31,000.00 per year

Work Location: Hybrid remote in Preston (Lancashire, North West Region)

Quick apply

Refine Your Search

customer support & client services occupations jobs in blackburn with darwen, lan

Customer Operations Administrator

Customer Service Advisor

Customer Contact Administrator

Customer Service Advisor

Customer Service Advisor

Client Services Manager

Works Support

Customer Service Administrator - Maternity Cover

Customer Services Advisor

Customer Support Executive

Customer Service Representative

Operations Support Advisor

Aftersales Advisor

Customer Service Advisor

Client Services Coordinator

Customer Service Advisor/Administrator

Customer Service Representatives – Chorley, Lancashire

Customer Sales Advisor

Customer Success Associate

Head of Customer Experience

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