Customer service representative Work, Jobs in Boldre, Ham (with Salaries)

Customer Service Advisor
Medina Foodservice —Newport
- £18,122 a year
- Part-time
- Employee discount
1h
Night Owl - Customer Service Advisor 20:00 - 08:00 - Student Accommodation
Student Roost —Southampton
- £17,409.60 a year
- Night shift
- Sales
- Microsoft Office
- Communication skills
Quick apply
Customer Service Assistant
Admiral Slots —Southampton
- £12.95 an hour
- Weekend availability
8d
Customer Service Assistant
Southern Coop —Milford on Sea
- £12.21 - £12.71 an hour
- Temporary
- Employee assistance programme
- Employee discount
8d
Customer Service Representative
Babcock International —Portsmouth
- Full-time
- Hybrid work
- Customer service
- IT
- Communication skills
- Annual leave
Customer Representative - Shirley
Nationwide Building Society —Shirley
- From £25,250 a year
- Part-time
- Customer service
- Banking
2h
Customer Service Assistant
Wickes —Christchurch
- £8.82 - £12.71 an hour
- Full-time
- Customer service
- Annual leave
- Employee discount
Customer Service Advisor
Rooster Financial Services Ltd —Winchester
- £24,420 - £26,000 a year
- Full-time
- Hybrid work
- English
- Data entry
- Phone etiquette
- Free parking
Quick apply
1d
Customer Service Advisor (GPR)
South Western Railway —Southampton
- £25,500 - £28,827 a year
- Full-time
- Customer service
- IT
- Communication skills
- Employee discount
Customer Service Advisor
Connells Group —Southampton
- Full-time
- Customer service
- Communication skills
Quick apply
2d
Customer Services Assistant
University of Southampton —Southampton
- £25,249 - £26,707 a year
- Full-time
- University
7d
Customer Service Representative
William Hill —Salisbury
- £12.75 an hour
- Part-time
- Customer service
- Employee discount
Customer Service Representative
HSBC Global Services Limited —Fareham
- From £25,000 a year
- Full-time
- Hybrid work
- Customer service
- In-person
- Banking
- Free parking
- Work from home
15h
One Stop - Customer Service Assistant
One Stop —Poole
- £11.74 an hour
- Full-time
2h
Customer Service Agent
Auxillis —Portsmouth
- £28,734 a year
- Annual leave
- Employee discount
Quick apply
1d
Customer Service & Sales Support Administrator
Express Weldcare Services Ltd —Southampton
- £27,000 - £29,000 a year
- Full-time
- Microsoft Excel
- Administrative experience
- Organisational skills
Quick apply
9h
Customer Service Assistant/Bar Personel
ESS Compass —Marchwood
- £12.76 an hour
- Bar
2d
Customer Service Representative
CooperVision —Fareham
- Full-time
- Hybrid work
- English
- Microsoft Office
- Continuous improvement
Customer Service Representative
Link Group —Bournemouth
- Customer service
- IT
1d
Customer Service Supervisor - Sales
Jewson —Southampton
- Full-time
- Customer service
3d

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Customer Service Advisor

Medina Foodservice -
Newport

Apply Now

Job details

Part-time
£18,122 a year
1 hour ago

Benefits

Company pension
Employee discount

Full job description

Part-time

Newport

18,122

25hrs per week

Job Description

Contact Centre – Customer Support Advisor (12 month maternity cover)

£18,122 plus + brilliant rewards and recognition scheme

25 hours per week

Medina Foodservice – Isle of Wight

At Medina Foodservice we are self-confessed produce fanatics! We have an incredible range of fresh and speciality produce from Britain and all over the world.

Medina foodservice, along with Brakes, is part of the Sysco global family meaning our customers benefit from global reach, economies of scale, worldwide insight and all the benefits of a highly successful and professional parent company.

This is a Part-time role working 25 hours per week. The shifts are around 5 hours per day working shifts between 6am-4pm but some flexibility required around busy periods, with working weekends on a rota basis. The role is covering on a 12 Month Maternity Cover basis.

As a Customer Support Advisor, you will be providing excellent customer service to both external and internal customers being the first point of contact to assist in orders, via phone and email. Working in a small team you will also be supporting the field-based Sales Executives to book in appointments and taking weekly orders from customers.

Key Activities & Responsibilities:

Process all orders and collections with accuracy of data entry and fulfilling the requirements of each customer whilst maintaining customer mailbox enquiries.
Achieving set KPI’S in line with Medina Foodservice requirements. Calls answered in a timely manner in line with company targets.
Develop and maintain department structure to understand impact of customer service function across the business
Develop and maintain customer relationships through effective communication, problem solving, and fulfilling business commitments.
Have a detailed knowledge of allocated customers business, expectations and requirements.
Act as a first point for any customer issues, investigate as fully as possible and ensure relevant parties are brought into the discussion to find a fast and effective solution.
Take ownership of customer queries, keeping systems updated and credits/collections booked out in a timely manner, effectively liaise with other departments where necessary.
Ensure that all customer Comments/complaints/correspondence is processed in accordance with Fresh Direct Customer complaints procedure, and customer specific requirements.
Maintain effective communication between customer and Medina Foodservice, scheduling call backs when required and ensuring customer mailbox is maintained via emails.
Communicate with internal departments to ensure processes run smoothly

Key Attributes:

Previous office/customer service environment required
Passion for excellent customer service
Excellent attention to detail
Confident problem solving and decision-making skills
Self-motivated with a desire to exceed set standards
PC Literate

What you'll get:

Huge discount on all sorts of lovely food and award-winning products
Generous holiday allowance
Recognition awards and Incentives
Pension
Real career opportunities - being part of Sysco, the world’s leading foodservice business, opens up a world of possibility
And much more….

...

Location: Newport, England

Additional Information

At Medina everyone is welcome. We don’t want you to ‘fit our culture’ we want you to help define it and we actively celebrate the unique talents of each and every colleague. We don’t just look at your CV, we’re more focused on who you are and your potential. As part of our values, we are committed to fostering a diverse and inclusive culture where everyone has a voice, is appreciated and has the same opportunities. We work hard to ensure that everyone feels part of our business, as we care for one another and connect the world through food and trusted partnerships. Our ultimate goal is to ensure that everyone belongs and thrives at Medina and we recognise that Medina Foodservice can only thrive when everyone feels they belong. We'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our resourcing team who will be happy to support you.

Apply Now

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