Complaints manager Work, Jobs in Bolton, Gtm (with Salaries)

Transport Manager
Lavelle Waste Services Ltd —Bolton
- £55,000 - £60,000 a year
- Full-time
- In-person
- Leadership
Quick apply
10d
Store Manager
Aldi —Westhoughton
- £52,910 - £69,000 a year
- Annual leave
Customer Service Manager X2
Kroo Bank Ltd —Manchester
- Full-time
- Hybrid work
- Customer service
- Travel
- Financial services
- Annual leave
Quick apply
14d
Guest Experience Manager
Imagine That! Wigan —Wigan
- £30,000 - £35,000 a year
- Full-time
- Hospitality
- Management
- Organisational skills
Quick apply
8d
Head of Customer Experience
Imagine That! Wigan —Wigan
- £35,000 - £40,000 a year
- Weekend availability
- Hospitality
- Management
- Customer service
Quick apply
5d
Temporary Business Manager (Maternity Cover)
Synergy Dental Clinic —Bolton
- £13.50 - £15.75 an hour
- Part-time
- Management
- Microsoft Office
- Human resources
- Employee discount
Quick apply
14d
Customer Service / Call Centre Manager
Jap Parts Europe LTD —Manchester
- £24,420 - £35,000 a year
- Full-time
- Microsoft Excel
- Customer service
- Microsoft Office
- Free parking
- Store discount
Quick apply
8d
Head of Customer Experience
English Speaking Board (International) Ltd. —Ormskirk
- £45,000 - £57,000 a year
- Full-time
- Hybrid work
- Management
- Customer service
- English
- Work from home
- Sick pay
Quick apply
3d
Fleet Contact Centre Manager
Trane Technologies —Bolton
- Full-time
- Computer literacy
- Supervising experience
- Leadership
Operations Manager
Centrick —Manchester
- £45,000 - £50,000 a year
- Full-time
- Sick pay
Quick apply
1d
Responsible Individual
Therapeutic Care NW LTD —Leigh
- Up to £400 a day
- In-person
- Leadership
- Communication skills
Quick apply
2d
Portfolio Manager
Student Cribs —Manchester
- From £30,000 a year
- Weekend availability
- Data entry
- In-person
- Office experience
- Sick pay
Quick apply
Passenger Services Agent
PrimeFlight —Manchester
- Customer service
- Communication skills
- Free parking
- Employee discount
13d
Assistant Manager, Street Operations
Metropolitan Council —Heywood
- £89,232.00 - £144,830.40 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Windows
- Employee assistance programme
- Life insurance
2d
L&D Manager
JaJa Finance Ltd —Manchester
- £45,000 - £55,000 a year
- Full-time
- Hybrid work
- Financial services
- AI
- Annual leave
- Employee assistance programme
Quick apply
Data Protection and Compliance Manager
RRG Group —Salford
- £23,322.00 - £31,995.60 a year
- Part-time
- Management
- Supervising experience
- Travel
- Employee discount
Quick apply
1d
Customer Services Manager
Assured Solutions Communications (ASC) Ltd —Preston
- £30,000 - £35,000 a year
- Full-time
- Spanish
- Management
- Customer service
Quick apply
7d
Sales Performance Coach
SIXT UK —Manchester
- Full-time
- Remote
- Microsoft Excel
- Sales
- Customer service
- Paid training
- Annual leave
Quick apply
Contact Centre Team Manager
First Choice Homes Oldham —Oldham
- £42,795 a year
- Full-time
- Hybrid work
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
7d
Location Manager
Anchor —Manchester
- £29,870 a year
- Communication skills
- Employee discount
14d

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Transport Manager

Lavelle Waste Services Ltd -
Bolton

Quick apply

Job details

Permanent | Full-time
£55,000 - £60,000 a year
10 days ago

Qualifications

Supply chain
Logistics
Warehouse management system
Leadership
Waste transport

Full job description

Transport Manager

Location: Lavelle Waste Services, Eagle Street, Bolton, BL2 2BU (we also operate a Chorley Depot, PR7 6DH)

Salary: £55,000 - £60,000 per annum dependant on experience

Knowledge/experience in the waste industry would be beneficial.

Who We Are

Lavelle Waste Services ltd is a family run and owned business based in Bolton, Manchester. Started in 2016 we quickly became the North Wests fastest growing waste business. Our focus has been to keep things simple and listen to what the customer wants: good service. We have invested heavily in our fleet and equipment to ensure we can offer a reliable service to our customers. With the most modern fleet of waste vehicles in the North West we pride ourself on our equipment.

Transport Manager Summary

Manage the daily operation of the transport fleet and transport team, ensuring collections are delivered safely, efficiently, and in full compliance with industry regulations. The role includes planning routes, managing drivers, managing a transport administration team, maintaining fleet compliance, resolving operational issues, and ensuring excellent service delivery for customers. Strong leadership, organisation, and knowledge of transport and waste regulations are essential.

Route Planning & Operational Control

Plan and schedule daily waste collection routes to maximise efficiency and minimise downtime.
Monitor live operations, resolving issues such as access problems, vehicle breakdowns, and service failures.
Work closely with operations teams to coordinate collections, disposal schedules, and service adjustments.
Monitor and forecast capacity and demand across Commercial Waste operations.
Design and implement process improvements and operational changes (e.g. weekend rotas and service restructures).

Driver, Yard & Staff Management

Manage and support drivers, including daily briefings, ongoing communication, and performance management.
Oversee the yard staff and conduct daily talks regarding inbound and outbound loads.
Review and approve Saturday overtime before being passed to payroll.
Manage recruitment for Drivers and administrative staff with support from the HR Manager.
Manage the transport administration team and their day to day functions and activites.

Transport & Fleet Management

Ensure full compliance with transport legislation, including Operator Licence requirements, driver hours, and vehicle safety standards.
Operate and manage a compliant vehicle fleet in line with EU regulations and the Working Time Directive.
Oversee vehicle maintenance, inspections, servicing, and defect reporting to keep the fleet safe and operational.

Compliance, Health & Safety

Ensure all transport activities meet environmental, safety, and waste industry standards.
Conduct site and operational risk assessments.
Remain up to date with waste, health & safety, and environmental legislation.

Customer & Supplier Management

Act as the first point of contact for all non-vehicle-related issues.
Liaise with customers to address service queries, complaints, and operational changes.
Establish and maintain supplier relationships and negotiate costs for bins, vehicles, waste disposal, and operational requirements.
Manage waste inbound and outbound suppliers.
Attend site visits as and when required.

Administration, Reporting & Data Management

Maintain accurate records, including tachograph data, infringements, vehicle logs, waste transfer documentation, and compliance reports.
Produce and present operational and performance reports to Directors on a weekly, monthly, and ad-hoc basis.

Performance Monitoring & Financial Control

Analyse route performance, fuel usage, and operational KPIs to identify opportunities for improvement.
Review costs and support budgetary responsibility across operations.

Pay: £55,000.00-£60,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

complaints manager jobs in bolton, gtm

Transport Manager

Store Manager

Customer Service Manager X2

Guest Experience Manager

Head of Customer Experience

Temporary Business Manager (Maternity Cover)

Customer Service / Call Centre Manager

Head of Customer Experience

Fleet Contact Centre Manager

Operations Manager

Responsible Individual

Portfolio Manager

Passenger Services Agent

Assistant Manager, Street Operations

L&D Manager

Data Protection and Compliance Manager

Customer Services Manager

Sales Performance Coach

Contact Centre Team Manager

Location Manager

I want to receive the latest job alerts for complaints manager in bolton, gtm

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