Customer specialist Work, Jobs in Bourne, Lin (with Salaries)

Customer Relations Specialist
Coloplast —Peterborough
- Analysis skills
- Communication skills
People Services Administrator - New Starter
Bakkavor —Spalding
- Microsoft Excel
- Microsoft Office
- Analysis skills
- Employee discount
- Life insurance
7d
Customer Liaison Officer
Equans —Long Bennington
- Full-time
- Customer service
- Computer literacy
- Microsoft Office
- Annual leave
- Employee assistance programme
Resident Contact Centre Advisor
Cross Keys Homes —Peterborough
- £28,596 - £30,102 a year
- Full-time
- Customer service
- Administrative experience
- Communication skills
14d
Trainee Insurance Specialist
Thatched Owners Insurance Services Limited —Holbeach
- From £24,420 a year
- Full-time
- Customer service
- English
- Microsoft Office
- Free parking
Quick apply
9d
Support Team Leader
Avtron Power Solutions LLC —Stamford
- Full-time
- Management
- Supervising experience
- Organisational skills
Quick apply
12d
Timetabling and Resourcing Coordinator
Inspire Education Group —Peterborough
- £28,894 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Microsoft Office
- Free parking
- Annual leave
8d
Land Rights Administrator
The Powerline Advisory Group —Corby
- £25,000 - £28,000 a year
- Full-time
- Customer service
- No experience needed
- Microsoft Office
- Free parking
- Annual leave
Quick apply
3d
Customer Care Specialist - 12 Month FTC
Compare the Market —Peterborough
- Customer service
- English
- Communication skills
Quick apply
14h
Customer Support Quality & Compliance Manager
Avtron Power Solutions LLC —Stamford
- Full-time
Quick apply
12d
Operational Support Officer
HM Courts & Tribunal Service —Peterborough
- £20,001 - £30,000 a year
- Full-time
- Hybrid work
- Customer service
- Administrative experience
- Presentation skills
- Annual leave
- Employee discount
7d
Master Scheduler
Avtron Power Solutions LLC —Stamford
- Full-time
- Bachelor's degree
- Communication skills
Quick apply
8d
Business Management Graduate
Highway Resource Solutions —Bottesford
- Monday to Friday
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Referral programme
Quick apply
Hubspot CRM Manager
Trade Mastermind Limited —Peterborough
- £50,000 a year
- Full-time
- Sales
- In-person
- Free parking
- Employee discount
Quick apply
9d
Scheduler/Administrator
Ark Fire Protection Ltd —Peterborough
- £25,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Gym membership
Quick apply
2d
Receptionist - Evenings - SEPTEMBER START
The Bedford College Group —Corby
- £24,552 - £26,754 a year
- Customer service
- Organisational skills
- Front desk
3d
Ward Hostess/Host
Medirest —Peterborough
- £12.92 an hour
- Hotel
Service Charge Specialist
ACCENT housing —Peterborough
- £34,191 a year
- Full-time
- Microsoft Excel
- Analysis skills
- Travel
- Annual leave
- Employee discount
Quick apply
3d
Parts Assistant
The Vella Group —Peterborough
- £29,724.50 a year
- Full-time
- Organisational skills
- In-person
- Free parking
- Employee discount
Quick apply
Food & Beverage Assistant -Bank
Country Court —Spalding
- £12.71 an hour
- Serving
- Customer service
- Restaurant experience
- Annual leave
- Referral programme
Quick apply
1d

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customer specialist jobs near bourne, lin

Customer Relations Specialist

Coloplast -
Peterborough

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Job details

Qualifications

Analysis skills
Root cause analysis
Communication skills

Full job description

Location: Peterborough, GB

Job Family: Consumer

Country/Region: United Kingdom

Customer Relations Specialist

We’re looking for a proactive, customer focused, and analytically minded individual to join our Customer Relations team as a Customer Relations Specialist. This is a fantastic opportunity to play a key role in safeguarding and enhancing the customer experience within a high-performing, service-driven organisation. Whether you’re an experienced complaints handler or someone looking to take the next step in customer relations, this role offers the chance to develop your expertise in complex complaint resolution, root cause analysis, and continuous improvement.

The Role

In this role, you’ll take ownership of complex and escalated customer complaints, ensuring they are managed from initial receipt through to resolution in a fair, compliant, and timely manner. You’ll carry out thorough investigations, analysing each case to identify key issues, risks, and appropriate resolution pathways. Alongside delivering high-quality outcomes for customers, you will play an important role in identifying root causes, spotting trends, and driving improvements to prevent recurrence.

You will collaborate with stakeholders across the business to resolve issues effectively and influence positive change, acting as the voice of the customer to shape better processes and service delivery. You’ll also contribute to maintaining operational standards by identifying and reporting process or policy breaches, while supporting delivery performance through activities such as managing courier-related issues to prevent complaints. This is a highly autonomous role where your judgement, organisation, and ability to manage multiple priorities will be key to success.

Who are we looking for?

We’re looking for someone who is confident, detail oriented, and highly organised, with a passion for delivering excellent customer outcomes. You will have strong written and verbal communication skills, with the ability to manage sensitive or challenging conversations professionally and empathetically.

You might already have experience in complaints handling or customer relations or bring transferable skills from a similar role. Strong investigative and analytical skills, combined with the ability to identify trends and influence stakeholders, will be essential. We are looking for someone who can work autonomously, build credibility across teams, and confidently manage multiple cases while maintaining quality and accuracy. If you enjoy problem solving, driving improvements, and making a tangible difference to customer experience, this could be the ideal opportunity for you.

Why Coloplast?

At Coloplast, you’ll join a global healthcare organisation recognised as a Great Place to Work, where people genuinely care about improving the lives of those living with chronic conditions. We offer an engaging and collaborative environment, opportunities for professional growth and the chance to make a real impact on how we support and serve our customers.

Pursuing an ambitious growth agenda, Coloplast develops and markets products and services that make life easier for people with intimate healthcare needs. Employing about 16.000 people and with products available in more than 143 countries, we are one of the world´s leading medical device companies. We are constantly growing our business and always looking for new ways to move forward – we explore, learn and look for new ways of doing things.

Coloplast is committed to being an inclusive organization, where people bring their differences to work each day, fulfil their potential and have a strong sense of belonging because – and not despite – of their differences. We therefore encourage all qualified candidates to apply regardless of gender, age, race, nationality, ethnicity, sexual orientation, religious belief or physical ability.

Visit us on Coloplast.com.

Watch the film. Follow us on LinkedIn.

61304
#LI-CO

Apply Now

Refine Your Search

customer specialist jobs in bourne, lin

Customer Relations Specialist

People Services Administrator - New Starter

Customer Liaison Officer

Resident Contact Centre Advisor

Trainee Insurance Specialist

Support Team Leader

Timetabling and Resourcing Coordinator

Land Rights Administrator

Customer Care Specialist - 12 Month FTC

Customer Support Quality & Compliance Manager

Operational Support Officer

Master Scheduler

Business Management Graduate

Hubspot CRM Manager

Scheduler/Administrator

Receptionist - Evenings - SEPTEMBER START

Ward Hostess/Host

Service Charge Specialist

Parts Assistant

Food & Beverage Assistant -Bank

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