Customer experience manager (hospitality) Work, Jobs in Bournemouth, Eng (with Salaries)

Operations Manager
Oceanarium Bournemouth —Bournemouth
- £32,000 - £38,000 a year
- Weekend availability
- Hospitality
- Management
- Maintenance
- Employee discount
- Sick pay
Quick apply
13d
Customer Experience Manager (Hospitality)
Huddle, Lymington —Lymington
- £29,000 - £36,000 a year
- Weekend availability
- Hospitality
- Bar
- Management
- Profit sharing
Quick apply
Operations Manager
Bournemouth Oceanarium —Bournemouth
- £32,000 - £38,000 a year
- Weekend availability
- Hospitality
- Management
- Organisational skills
- Employee discount
- Sick pay
7d
Catering Manager
Oceanarium Bournemouth —Bournemouth
- £31,000 - £34,000 a year
- Weekend availability
- Hospitality
- Management
- English
- Employee discount
- Sick pay
Quick apply
14d
Reception Manager
Christchurch Harbour Hotel —Christchurch
- Full-time
- Hotel
- Front desk
- IT
- Employee assistance programme
Quick apply
Assistant Operations Manager
Unite Students —Bournemouth
- £33,500 a year
- Hospitality
- Customer service
- Supervising experience
- Annual leave
- Employee assistance programme
2d
General Manager
Flamingo Cafe Bar —Poole
- £35,000 - £40,000 a year
- Weekend availability
- Bar
- Management
- Sales
- Employee discount
Quick apply
Area Activation Manager
Philip Morris International —Bournemouth
- Full-time
- Supervising experience
- No degree
- Leadership
Bar Supervisor/Manager
The Ox, Ashley Cross —Poole
- From £13 an hour
- Weekend availability
- Hospitality
- Bar
- Supervising experience
- Employee discount
Quick apply
8d
Marketing Manager (Venues)
BH Live —Bournemouth
- £40,539 a year
- Full-time
- Hospitality
- Employee assistance programme
- Employee discount
Nightclub Bar/Floor Manager
Firstmagic Limited —Holdenhurst
- Up to £31,200 a year
- Part-time
- Hospitality
- Bar
- Management
Quick apply
Assistant Hotel Manager
TravelodgeHotels —Bournemouth
- £29,000 a year
- Full-time
- Bar
- Hotel
- Leadership
- Annual leave
- Employee discount
Quick apply
Assistant Restaurant & Bar Manager
Makla Limited —Bournemouth
- From £27,000 a year
- Full-time
- Hospitality
- Bar
- Management
- Employee discount
Quick apply
Room Attendant/Housekeeping
Suncliff Hotel —Bournemouth
- From £12.71 an hour
- Part-time
- Hospitality
- Customer service
- Hotel
- Employee discount
Quick apply
7d
Cluster Reception Manager - Live in optional
Switch Hospitality —Bournemouth
- Full-time
- Hotel
- Life insurance
Quick apply
Assistant Conference and Banqueting Manager
Bournemouth Highcliff Marriott Hotel —Bournemouth
- Full-time
- Customer service
- Hotel
- Free parking
- Employee assistance programme
Quick apply
Guest Service Manager (Six months maternity cover)
Holiday Inn Bournemouth —Bournemouth
- £27,300 a year
- Full-time
- Hotel
- Organisational skills
- Leadership
- Free parking
- Employee assistance programme
Quick apply
8d
General Manager
Pub & Social - BRA_202 —Parkstone
- Full-time
- Hospitality
- Leadership
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Front of House
Six Physio Ltd —Poole
- £25,000 a year
- Part-time
- Customer service
- Organisational skills
- Front desk
- Annual leave
Quick apply
10d
Restaurant Supervisor
The Ox, Ashley Cross —Poole
- From £13 an hour
- Weekend availability
- Hospitality
- Customer service
- Supervising experience
- Employee discount
Quick apply
8d

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customer experience manager (hospitality) jobs near bournemouth, eng

Operations Manager

Oceanarium Bournemouth
Bournemouth

Quick apply

Job details

Permanent | Full-time
£32,000 - £38,000 a year
13 days ago

Benefits

Cycle to work scheme
Discounted or free food
Company pension
Private medical insurance
Employee discount
Sick pay

Qualifications

Hospitality
Management
Facilities management
Maintenance
Organisational skills
Guest services
Communication skills

Full job description

Company Overview

Are you a seasoned operations leader with a passion for delivering exceptional visitor experiences? Oceanarium Bournemouth is seeking a highly motivated Operations Manager to play a key role in the day-to-day management of one of the South Coast’s leading visitor attractions.

Located on the iconic Bournemouth seafront, the Oceanarium is a popular aquarium attraction welcoming thousands of visitors every year. Owned by Parques Reunidos, one of the world's largest leisure and attraction operators, we are part of an international organisation with attractions across Europe.

The Role

Reporting directly to the UK Director, the Operations Manager will be responsible for overseeing the daily operation of all non-animal functions within the attraction. This is a hands-on leadership role requiring a proactive individual who can drive operational excellence, lead teams, and ensure an outstanding guest experience. Open everyday except for Christmas day, weekend work and availability during school holidays is expected.

Key responsibilities include:

Managing recruitment, training, and development of all seasonal employees
Leading and supporting operational teams across the attraction
Ensuring compliance with health and safety standards and best practice
Overseeing cash handling, financial controls, and operational budgets
Driving guest service excellence and enhancing the visitor experience
Managing facilities, maintenance and cleaning operations
Monitoring visitor satisfaction and implementing continuous improvements
Supporting the ongoing commercial performance and profitability of the business
Providing leadership and oversight of the Admissions, Retail, and Catering departments
Taking full operational responsibility for the attraction in the absence of the UK Director

About You

To be successful in this role, you will have:

Proven management experience within the visitor attraction, leisure, hospitality, or tourism sector
Strong knowledge and practical experience of health and safety management
Experience leading, motivating, and developing diverse teams
Excellent organisational and communication skills
A customer-focused approach with a passion for delivering exceptional guest experiences
Commercial awareness and the ability to balance operational efficiency with visitor satisfaction
Confidence in making decisions and managing multiple priorities in a fast-paced environment

Pay: £32,000.00-£38,000.00 per year

Benefits:

Company pension
Cycle to work scheme
Discounted or free food
Employee discount
Private medical insurance
Sick pay

Work Location: In person

Quick apply

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customer experience manager (hospitality) jobs in bournemouth, eng

Operations Manager