Guest experience & operations Work, Jobs in Bournemouth, Eng (with Salaries)

Operations Manager
Oceanarium Bournemouth —Bournemouth
- £32,000 - £38,000 a year
- Weekend availability
- Hospitality
- Management
- Maintenance
- Employee discount
- Sick pay
Quick apply
13d
Operations Manager
Bournemouth Oceanarium —Bournemouth
- £32,000 - £38,000 a year
- Weekend availability
- Hospitality
- Management
- Organisational skills
- Employee discount
- Sick pay
6d
Seasonal Assistants
Bournemouth Oceanarium —Bournemouth
- Part-time
- Hospitality
- English
- IT
- Employee discount
Receptionist
Ocean Beach Hotel & Spa —Bournemouth
- From £12.71 an hour
- Part-time
- Hospitality
- Customer service
- English
Quick apply
Guest & Owner Experince Supervisor - Hoburne Park
Hoburne —Christchurch
- £28,865.03 a year
- Weekend availability
- Microsoft Office
- Administrative experience
- Front desk
- Employee assistance programme
- Employee discount
1d
Sunday Yoga Studio Receptionist
Yoga Lounge Bournemouth —Bournemouth
- From £12.80 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- No experience needed
- Gym membership
Quick apply
9h
Operations Administrator
Tower Supplies —Whitechurch
- £30,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Hotel
- Free parking
- Employee assistance programme
Quick apply
Activities - Activity and Leisure Supervisor - AT3
Parkdean Resorts —Wareham
- £13.01 an hour
- Weekend availability
- Customer service
- First Aid Certification
- Resort
- Store discount
- Employee assistance programme
Quick apply
Guest Service Manager (Six months maternity cover)
Holiday Inn Bournemouth —Bournemouth
- £27,300 a year
- Full-time
- Hotel
- Organisational skills
- Leadership
- Free parking
- Employee assistance programme
Quick apply
7d
Park Management - Designate General Manager - PA1
Parkdean Resorts —Wareham
- £58,192 a year
- Weekend availability
- Organisational skills
- IT
- Communication skills
- Store discount
- Employee assistance programme
Quick apply
14d
Receptionist
The West Cliff Hotel Bournemouth —Bournemouth
- £26,436.80 a year
- Full-time
- Microsoft Office
- Hotel
- Organisational skills
- Free parking
- Employee assistance programme
Quick apply
Duty Manager
The Royal Exeter Hotel —Bournemouth
- From £30,000 a year
- Part-time
- Hospitality
- Management
- Administrative experience
Quick apply
2d
ASSISTANT GENERAL MANAGER – FUTURE GM PROGRAMME
New Forest Collection —Lyndhurst
- £30,000 a year
- Full-time
- Hospitality
- Management
- Hotel
- Free parking
- Employee assistance programme
Quick apply
11d
Customer Experience Manager (Hospitality)
Huddle, Lymington —Lymington
- £29,000 - £36,000 a year
- Weekend availability
- Hospitality
- Bar
- Management
- Profit sharing
Quick apply
Waiting/Bar Staff
El Murrino —Bournemouth
- From £12.71 an hour
- Part-time
- Serving
- Hospitality
- Bar
Quick apply
General Manager
Flamingo Cafe Bar —Poole
- £35,000 - £40,000 a year
- Weekend availability
- Bar
- Management
- Sales
- Employee discount
Quick apply
Part Time Barstaff
Winton working men's club —Bournemouth
- £12.71 - £20.21 an hour
- Part-time
- Hospitality
- Bar
- Customer service
Quick apply
2d
Front of House Team Member
The Quay Inn —Wareham
- Part-time
- Hospitality
- Culinary experience
- Customer service
Quick apply
Bar Steward
Westbourne Conservative Club —Bournemouth
- £35,000 - £45,000 a year
- Weekend availability
- Hospitality
- Bar
- Management
- Free parking
Quick apply
9d
Senior Bar Person
Makla Limited —Bournemouth
- £14 an hour
- Part-time
- Hospitality
- Bar
- Basic maths
- Employee discount
Quick apply

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Operations Manager

Oceanarium Bournemouth
Bournemouth

Quick apply

Job details

Permanent | Full-time
£32,000 - £38,000 a year
13 days ago

Benefits

Cycle to work scheme
Discounted or free food
Company pension
Private medical insurance
Employee discount
Sick pay

Qualifications

Hospitality
Management
Facilities management
Maintenance
Organisational skills
Guest services
Communication skills

Full job description

Company Overview

Are you a seasoned operations leader with a passion for delivering exceptional visitor experiences? Oceanarium Bournemouth is seeking a highly motivated Operations Manager to play a key role in the day-to-day management of one of the South Coast’s leading visitor attractions.

Located on the iconic Bournemouth seafront, the Oceanarium is a popular aquarium attraction welcoming thousands of visitors every year. Owned by Parques Reunidos, one of the world's largest leisure and attraction operators, we are part of an international organisation with attractions across Europe.

The Role

Reporting directly to the UK Director, the Operations Manager will be responsible for overseeing the daily operation of all non-animal functions within the attraction. This is a hands-on leadership role requiring a proactive individual who can drive operational excellence, lead teams, and ensure an outstanding guest experience. Open everyday except for Christmas day, weekend work and availability during school holidays is expected.

Key responsibilities include:

Managing recruitment, training, and development of all seasonal employees
Leading and supporting operational teams across the attraction
Ensuring compliance with health and safety standards and best practice
Overseeing cash handling, financial controls, and operational budgets
Driving guest service excellence and enhancing the visitor experience
Managing facilities, maintenance and cleaning operations
Monitoring visitor satisfaction and implementing continuous improvements
Supporting the ongoing commercial performance and profitability of the business
Providing leadership and oversight of the Admissions, Retail, and Catering departments
Taking full operational responsibility for the attraction in the absence of the UK Director

About You

To be successful in this role, you will have:

Proven management experience within the visitor attraction, leisure, hospitality, or tourism sector
Strong knowledge and practical experience of health and safety management
Experience leading, motivating, and developing diverse teams
Excellent organisational and communication skills
A customer-focused approach with a passion for delivering exceptional guest experiences
Commercial awareness and the ability to balance operational efficiency with visitor satisfaction
Confidence in making decisions and managing multiple priorities in a fast-paced environment

Pay: £32,000.00-£38,000.00 per year

Benefits:

Company pension
Cycle to work scheme
Discounted or free food
Employee discount
Private medical insurance
Sick pay

Work Location: In person

Quick apply

Refine Your Search

guest experience & operations jobs in bournemouth, eng

Operations Manager

Operations Manager

Seasonal Assistants

Receptionist

Guest & Owner Experince Supervisor - Hoburne Park

Sunday Yoga Studio Receptionist

Operations Administrator

Activities - Activity and Leisure Supervisor - AT3

Guest Service Manager (Six months maternity cover)

Park Management - Designate General Manager - PA1

Receptionist

Duty Manager

ASSISTANT GENERAL MANAGER – FUTURE GM PROGRAMME

Customer Experience Manager (Hospitality)

Waiting/Bar Staff

General Manager

Part Time Barstaff

Front of House Team Member

Bar Steward

Senior Bar Person

I want to receive the latest job alerts for guest experience & operations in bournemouth, eng

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