Maintenance team Work, Jobs in Braintree, Ess (with Salaries)

Service Desk Controller
Armill Lift Trucks Limited —Braintree
- From £27,500 a year
- Full-time
- Computer literacy
- Analysis skills
- Organisational skills
- Free parking
Quick apply
10d
Multi Skilled Facilities Operative
Well Kept Group —Witham
- £17.50 an hour
- Overtime
- Maintenance
- Travel
- Mechanical knowledge
- Free parking
- Annual leave
Quick apply
Storeman/woman/Forklift Driver/Handyman/Women
FiveFour Engineering Services —Braintree
- £13 - £15 an hour
- Part-time
- Basic maths
- Forklift
- Warehouse experience
- Free parking
Quick apply
1d
Collections Agent
RDC —Braintree
- Full-time
- Communication skills
4d
Part Time Sales Associate, Calvin Klein - Braintree
Calvin Klein —Braintree
- Part-time
- Communication skills
9d
SHIPPER / RECEIVER III
TE Connectivity —Braintree
- Forklift
- Quality control
- Travel
10d
Technical Author
CARECO UK LTD —Braintree
- £30,000 - £32,000 a year
- Full-time
- Product management
- In-person
- Communication skills
- Free parking
- Annual leave
Quick apply
7d
Multi-site Maintenance Operative
Love Toast —Braintree
- £13 - £18 an hour
- Part-time
- Programmable logic controllers
- Plumbing
- Travel
- Employee discount
Quick apply
3d
Shipper/Receiver
TE Connectivity —Braintree
- From £28,000 a year
- Full-time
- Forklift
- Quality control
- Organisational skills
- Free parking
Quick apply
8d
Maintenance Operative
Creative Support —Braintree
- £16 an hour
- Part-time
- Plumbing
- Annual leave
- Employee assistance programme
Grounds Maintenance Team Leader / Driver (Full time)
MBS Grounds Maintenance Ltd —Chelmsford
- £29,016 - £31,248 a year
- Overtime
- Organisational skills
- Computer skills
- Power tools
- Free parking
- Paid training
Quick apply
11d
Mobile Hydraulics Hose Engineer / Fitter
Atom On Site Ltd —Braintree
- £35,000 - £40,000 a year
- Overtime
- Customer service
- Maintenance
- Forklift
- Profit sharing
- Annual leave
Quick apply
Groundskeeper and Maintenance Caretaker
St Mary's School (Colchester) —Colchester
- £26,500 - £29,500 a year
- Full-time
- Customer service
- Driving
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
Seasonal Sales Associate, Calvin Klein Braintree
Calvin Klein —Braintree
- Part-time
- Communication skills
9d
Operative [Signalling Maintenance]
Network Rail —Colchester
- £38,482 a year
- Full-time
- Maintenance
- Driving
- Annual leave
- Employee discount
1d
Production Controller
BritishOffsite —Rayne
- Monday to Friday
- Continuous improvement
- Communication skills
- Analytics
- Life insurance
Quick apply
Apprentice Agricultural Technician
R W Crawford Agricultural Machinery Ltd —Chelmsford
- From £12.71 an hour
- Full-time
- Computer literacy
- Maintenance
- Cleaning
- Employee discount
- Sick pay
Quick apply
Sales & Admin Coordinator
HUBB Group Maintenance Ltd —Stisted
- £25,420 - £28,000 a year
- Part-time
- Computer literacy
- Administrative experience
- Computer skills
Quick apply
1d
Waste Operative (Fixed-Term Contract)
Indaver —Kelvedon
- 12 hour shift
- Customer service
- Computer literacy
- Forklift
- Free parking
- Paid training
Quick apply
Kitchen Assistant
Westgate Healthcare —Braintree
- From £12.71 an hour
- Weekend availability
- Serving
- Hotel
- Leadership
- Employee discount
- Referral programme
Quick apply

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maintenance team jobs near braintree, ess

Service Desk Controller

Armill Lift Trucks Limited
Braintree

Quick apply

Job details

Permanent | Full-time
From £27,500 a year
10 days ago

Benefits

Free parking
Company pension
On-site parking

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Computer literacy
Logistics
Internal department liaison
Analysis skills
Transportation management systems
Organisational skills
Planned Preventative Maintenance (PPM) implementation
Computer skills
Customer support
Customer interaction
Lifting Operations and Lifting Equipment Regulations (LOLER) 1998
Communication skills
Planned maintenance

Full job description

Job Overview

JOB DESCRIPTION

Service Desk Controller – Fork Truck & Materials Handling Industry

Job Title: Service Desk Controller
Department: Service
Reports To: Service Manager
Location: Braintree, Essex
Hours: Mon – Thurs 07.45 – 16.45 Friday 07.45 – 16.00
Employment Type: Permanent – Full time

1. Job Purpose

The Service Desk Controller is responsible for the efficient day-to-day coordination of the Company's field service and engineering operations.

The role is the central point of contact between customers, service engineers, the Service Manager, parts department and management, ensuring that breakdowns, repairs, servicing, planned maintenance and statutory examinations are scheduled, progressed and completed efficiently.

The Service Desk Controller will ensure that customer requirements are dealt with promptly and professionally, engineers are appropriately allocated to jobs, and all service documentation and records are accurately maintained.

The role is critical to maintaining high levels of customer service, engineer utilisation, first-time fix performance, job control and compliance.

2. Key Responsibilities

A. Service Desk & Customer Management

Act as the primary point of contact for customers requiring service, repairs, breakdown assistance, servicing or examinations.
Receive and accurately record customer service requests by telephone, email and other communication channels.
Establish the nature and urgency of reported faults and determine the appropriate response.
Provide customers with realistic information regarding engineer attendance and job progress.
Keep customers informed of delays, parts requirements and changes to planned attendance.
Deal with customer queries professionally and promptly.
Escalate complaints and serious service issues to the Service Manager.
Maintain a professional and customer-focused approach at all times.

Person Specification

Essential

Previous experience in a service desk, engineering administration, service coordination or similar role.
Excellent telephone and communication skills.
Strong organisational and administration skills.
Ability to prioritise multiple tasks.
Ability to work under pressure.
Good computer literacy.
Good attention to detail.
Ability to communicate effectively with engineers and customers.
Ability to deal with changing priorities.
Professional and customer-focused manner.
Ability to work independently and as part of a team.

Desirable

Previous experience within the forklift truck/materials handling industry.
Experience of coordinating mobile engineers.
Knowledge of forklift trucks and materials handling equipment.
Knowledge of LOLER requirements.
Experience of planned preventative maintenance.
Experience using service management/job management software.
Experience dealing with breakdowns and emergency call-outs.
Understanding of parts and repair processes.
Experience in an engineering or mechanical environment.

The role offers:

Full-time, permanent employment

Pension Scheme

A varied role with genuine responsibility
A friendly and team-focused working environment
The opportunity to work closely with customers, suppliers, drivers and workshop teams

A position where strong performance, reliability and customer service are highly valued

Pay: From £27,500.00 per year

Benefits:

Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

maintenance team jobs in braintree, ess

Service Desk Controller

Multi Skilled Facilities Operative

Storeman/woman/Forklift Driver/Handyman/Women

Collections Agent

Part Time Sales Associate, Calvin Klein - Braintree

SHIPPER / RECEIVER III

Technical Author

Multi-site Maintenance Operative

Shipper/Receiver

Maintenance Operative

Grounds Maintenance Team Leader / Driver (Full time)

Mobile Hydraulics Hose Engineer / Fitter

Groundskeeper and Maintenance Caretaker

Seasonal Sales Associate, Calvin Klein Braintree

Operative [Signalling Maintenance]

Production Controller

Apprentice Agricultural Technician

Sales & Admin Coordinator

Waste Operative (Fixed-Term Contract)

Kitchen Assistant

I want to receive the latest job alerts for maintenance team in braintree, ess

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