Customer service representative Work, Jobs in Brancepeth, Dur (with Salaries)

Customer Service Representative
Northgate Vehicle Hire —Darlington
- £24,854 a year
- Annual leave
- Employee discount
Quick apply
VacancyTitle: Customer Advisor - Billing Call Centre
Northumbrian Water/Essex & Suffolk Water —Durham
- £26,435 a year
- Full-time
- Hybrid work
- Social media management
- IT
- Communication skills
- Annual leave
- Employee assistance programme
16h
Service Advisor (Customer Service)
Everflow —Peterlee
- £26,678 - £29,987 a year
- Full-time
- Hybrid work
- Customer service
- Free parking
- Annual leave
Customer Service Representative
William Hill —Newcastle upon Tyne
- £12.75 an hour
- Part-time
- Customer service
- Employee discount
Customer service Advisor (Sales)
TEAM RH FITNESS LTD —Gateshead
- £26,250 - £26,251 a year
- Sales
- Typing
- Communication skills
- Free parking
- Employee discount
Quick apply
Customer Service Representative - FM Team
Northgate Vehicle Hire —Darlington
- £24,854 a year
- Free parking
- Annual leave
Quick apply
Customer Service Centre Agent
Driver and Vehicle Standards Agency —Newcastle upon Tyne
- £26,607 a year
- Part-time
- Hybrid work
- Customer service
- Word processing
- Computer literacy
- Annual leave
- Employee assistance programme
13h
Customer Service Assistant (Full Time)
Ramsdens Financial Ltd —Coulby Newham
- Up to £13.65 an hour
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance programme
- Employee discount
Quick apply
4d
Customer Service Advisor
Verisure Services (UK) Limited —Newcastle upon Tyne
- £27,200 - £29,325 a year
- Full-time
- Customer service
- Microsoft Office
- IT
Quick apply
Customer Service Advisor
Barclays —Sunderland
- Monday to Friday
- Customer service
- Microsoft Office
- Administrative experience
Customer Service Representative
Leeds Building Society —Newcastle upon Tyne
- £25,000 - £26,500 a year
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Customer service
5d
Post Office Clerk & Customer Service Assistant
Newton Hall Post Office, Core Convenience Store —Durham
- From £12.75 an hour
- Weekend availability
- Administrative experience
- Driving
- Organisational skills
Quick apply
8d
Client Services Coordinator
Heuvel —Newton Aycliffe
- From £14 an hour
- Part-time
- Analysis skills
- Financial services
- Communication skills
- Free parking
- Flexitime
Quick apply
Customer Service Advisor
Jellyfish Energy —Newcastle upon Tyne
- £25,000 - £28,000 a year
- Full-time
- CRM software
- Google Suite
- Customer service
- Free parking
- Flexitime
Quick apply
4d
Customer Service Assistant
Wickes —Wallsend
- £8.82 - £12.71 an hour
- Full-time
- Customer service
- Annual leave
- Employee discount
6d
Customer Service Advisor
North Tyneside Council —North Tyneside
- £25,583 - £25,989 a year
- Full-time
- Customer service
11d
Customer Support & Logistics Specialist
Easology —Peterlee
- £13.00 - £13.50 an hour
- Part-time
- Software troubleshooting
- Administrative experience
- In-person
Quick apply
14d
Customer Service Assistant
MEI IT —Newcastle upon Tyne
- £12.21 - £12.50 an hour
- Part-time
- Bilingual
- Spanish
- Customer service
Quick apply
Technical Customer Service Advisor
Verisure Services (UK) Limited —Newcastle upon Tyne
- £24,500 - £26,500 a year
- Full-time
- Customer service
- Communication skills
- Employee discount
- Referral programme
Quick apply
Multi-Channel Customer Service Advisor
Verisure Services (UK) Limited —Newcastle upon Tyne
- £26,133 a year
- 8 hour shift
- Customer service
- Microsoft Office
- Computer skills
- Employee discount
- Referral programme
Quick apply

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Customer Service Representative

Northgate Vehicle Hire -
Darlington

Quick apply

Job details

Fixed term contract
£24,854 a year

Benefits

Cycle to work scheme
Annual leave
Company pension
Employee discount
Enhanced maternity leave
Enhanced paternity leave
Referral programme
Car scheme
On-site parking

Full job description

Salary- Starting at £24854
Working Hours - 37.5 Hours - Between the hours of 08.00 and 17:30 - Saturday working 8:00 - 12:00 where required.
Contract Duration :12 Month Fixed Term Contract
Transport - Free onsite parking, discounted EV charging points, Cycle 2 work scheme, plus easy access via local train and bus routes

At Northgate Vehicle Hire, we pride ourselves on delivering exceptional service to our customers across the UK. We’re looking for a Customer Support Representative (CSR) to join our dedicated Support Centre team, someone who thrives in a fast-paced, business-to-business environment and is passionate about providing first-class service.

What You’ll Do
As a key liaison between Northgate and our valued customers, you’ll play a vital role in ensuring smooth operations and exceptional communication. Every interaction counts, and you’ll make sure each one reflects our values.

Your main responsibilities will include:

Managing high volumes of customer interactions via phone, email, and web chat in a timely and professional manner.
Championing the customer by collaborating with other teams and suppliers to deliver excellent service.
Proactively identifying customer needs, clarifying information, and offering the best solutions.
Taking ownership of issues, ensuring timely and satisfactory resolutions.
Creating and maintaining accurate job cards, records, and documentation.
Providing clear, up-to-date information on our products and services.
Meeting personal and team quality, productivity, and performance targets.
Acting as an ambassador for Northgate’s values and fostering a culture of teamwork and excellence.

What’s in it for you?:
Of course, there’s a great basic salary, but that’s just the beginning, our most popular benefits include …

Salary - Starting at £24854 per annum
Annual Leave - Start with 24 days, increasing to 26 days with service. Of course, you’ll have public holidays too and an extra day’s leave to celebrate your birthday!
Pension - Aegon employer contributions of upto 5%.
Financial Benefits - Enjoy the security of free life assurance, a save-as-you-earn scheme, an employee referral scheme (earning £1,000 per referral), and our Benefits App with discounts and cashback at top retailers like Tesco, Asda, Currys, B&Q and Wickes.
Wellbeing & Lifestyle Services - Access our colleague assistance programme with 24/7 GP service, mental health support and physiotherapy plus cycle to work, eyecare vouchers, Health Cash Plan, Dental Plan and Travel Insurance.
Motoring Benefits - Take advantage of exclusive employee vehicle-leasing schemes, discounted repairs, and reduced rates on weekend car and van hires.
Stream - A free financial wellbeing app that gives you more control over your pay, helps you save, provides financial advice and offers even more discounts on your shopping.
Family Friendly - Enhanced maternity and paternity leave, as well as fostering and adoption leave. We support with care of dependents and parental leave all covered in our Works Perks.

About you

You are a customer centric individual who consistently delivers excellence in everything you do.
You bring a keen eye for detail with the ability to spot errors, inconsistencies, or anomalies to ensure high levels of accuracy and quality.
With good IT literacy, you can navigate your way around standard Microsoft packages with an ability and desire to learn new systems and ways of working.
You’re passionate about continuous improvement, constantly seeking opportunities to refine processes and enhance outcomes.
You communicate effectively, both in writing and verbally, ensuring clarity and engagement in every interaction.
You thrive in a team environment and build strong relationships across departments to drive shared goals.
Your curiosity, resilience, and a proactive mindset sets you apart and drives your commitment to delivering exceptional service.

About Us

With over 60 branches nationwide, we are the UK’s largest supplier of light commercial vehicle rental solutions. We’re here to keep people and businesses moving, that’s what we do. By partnering with some of the country’s most well-known organisations we have earned a reputation for being at the forefront of the LCV sector and for helping our customers when they need us most.

We’re also part of something bigger - ZIGUP, a leading provider of integrated mobility solutions, supporting customers across the UK, Ireland, and Spain. We are proud to have been awarded a King's Award for Enterprise in 2025, recognised for our commitment to promoting opportunity and supporting social mobility. Unlock your potential in an industry-leading business, surrounded by inspiring individuals and leaders, fuelled by the opportunity to thrive in your career.

We’re committed to building a diverse, inclusive, and respectful workplace where everyone can thrive. We actively welcome applications from people of all backgrounds, experiences, identities, and abilities. If you need adjustments at any stage of the recruitment process, just let us know. We’re here to support you.

We are agile. We are experts. We are imaginative. We are reliable.

Keep your career moving, smarter.

Quick apply

Refine Your Search

customer service representative jobs in brancepeth, dur

Customer Service Representative

VacancyTitle: Customer Advisor - Billing Call Centre

Service Advisor (Customer Service)

Customer Service Representative

Customer service Advisor (Sales)

Customer Service Representative - FM Team

Customer Service Centre Agent

Customer Service Assistant (Full Time)

Customer Service Advisor

Customer Service Advisor

Customer Service Representative

Post Office Clerk & Customer Service Assistant

Client Services Coordinator

Customer Service Advisor

Customer Service Assistant

Customer Service Advisor

Customer Support & Logistics Specialist

Customer Service Assistant

Technical Customer Service Advisor

Multi-Channel Customer Service Advisor

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