Customer service coordinator Work, Jobs in Brassington, Dby (with Salaries)

Legal Services Coordinator
Lovedays Solicitors —Wirksworth
- From £24,000 a year
- Full-time
- Salesforce
- Business development
- Organisational skills
- Free parking
- Employee discount
Quick apply
3d
Routing & Service Co-ordinator
Vision Sure Tech Ltd —Mansfield
- £26,438.80 - £30,396.80 a year
- Weekend availability
- Hybrid work
- CRM software
- Customer service
- Analysis skills
- Free parking
- Work from home
Quick apply
Trade Sales Coordinator
CW Sellors Group Ltd —Ashbourne
- £29,000 a year
- Full-time
- Computer literacy
- Microsoft Office
- Administrative experience
- Employee discount
Quick apply
1d
Client Success Coordinator - Chesterfield
Ovation Incentives —Chesterfield
- £25,000 a year
- Full-time
- Hybrid work
- English
- Organisational skills
- Business
Quick apply
European Logistics Coordinator
Nutreco —Ashbourne
- Full-time
- Customer service
- Computer literacy
- Communication skills
Sales & Marketing Coordinator
Autolease Ltd —Derby
- £26,500 - £29,500 a year
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
- Free parking
- Employee discount
Quick apply
Customer Training Coordinator
BOHSA LTD —Stoke-on-Trent
- Up to £25,000 a year
- Full-time
- Salesforce
- Analysis skills
- Financial services
- Free parking
- Annual leave
Quick apply
1d
Senior Customer Service Coordinator
KP Snacks —Ashby-De-La-Zouch
- Full-time
- Hybrid work
- ERP systems
- Continuous improvement
- Team management
- Employee assistance programme
- Employee discount
Quick apply
10d
Sales and Customer Service Co-ordinator
PUGH & SANDERS LIMITED —Burton-On-Trent
- £16,900 - £17,400 a year
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
- Free parking
Quick apply
8d
Site Setup Coordinator
Balfour Beatty —Derby
- Hybrid work
- Microsoft Powerpoint
- Customer service
- First Aid Certification
- Annual leave
12d
Supplier Support Coordinator
GXO Logistics —Nottingham
- Up to £26,100 a year
- Full-time
- Organisational skills
- Communication skills
- Annual leave
- Employee discount
Senior Accommodation Coordinator
Davies —Stoke-on-Trent
- Full-time
- Customer service
- Hotel
- Organisational skills
- Employee assistance programme
- Employee discount
Quick apply
9d
Technical Surveyor & Installation Coordinator
Aquarius Home Improvements Ltd —Ilkeston
- £30,000 - £40,000 a year
- Full-time
- Computer literacy
- Organisational skills
- Computer skills
Quick apply
4d
Creative Coordinator
Frasers Group —Shirebrook
- Full-time
- Management
- Travel
- Communication skills
Quick apply
Customer Support Co-ordinator
Public Sector Resourcing —Mansfield
- Part-time
Service Coordinator (Helpdesk)
ISS Facility Services —Stoke-on-Trent
- Communication skills
Quick apply
Finance Co-ordinator
TWPC —Stone
- £28,000 - £30,000 a year
- Temporary
- Organisational skills
- In-person
- Communication skills
- Free parking
Quick apply
4d
Spares Sales Coordinator
Evac Group —Chesterfield
- CRM software
- English
- Continuous improvement
Quick apply
Hire and Sales Coordinator
GAP Group —Swadlincote
- Full-time
- Sales
- Organisational skills
- Communication skills
11d
Service Coordinator - Out of Hours
ISS Facility Services —Stoke-on-Trent
- Data entry
Quick apply

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customer service coordinator jobs near brassington, dby

Legal Services Coordinator

Lovedays Solicitors
Wirksworth

Quick apply

Job details

Full-time
From £24,000 a year
3 days ago

Benefits

Free parking
Company pension
Employee discount
On-site parking

Qualifications

Live chat
Customer service call handling
Inbound customer enquiry call handling
Client engagement
Salesforce
Case record updates
Microsoft Office Suite
Business development
Appointment booking and call handling
Partnership building
Organisational skills
Relationship management
Networking
Communication skills
Business lead generation

Full job description

About Us

Lovedays Solicitors is a well-established and growing law firm serving clients across Derbyshire. We are committed to delivering exceptional legal services and outstanding client care. As part of our continued growth, we are looking for a proactive and organised Legal Service Co-ordinator to join our team.

This is an exciting opportunity for someone with strong client relationship, sales, or business development experience to play a key role in generating and converting new business opportunities while ensuring prospective clients receive a professional and welcoming experience from their first contact with the firm.

The Role

As a Legal Service Co-ordinator, you will be the first point of contact for many prospective clients and will be responsible for managing enquiries from a variety of sources, including telephone calls, emails, website enquiries, and web chats.

You will work closely with our legal teams to ensure new enquiries are handled efficiently, clients receive accurate information and quotations, and new instructions are distributed fairly across the firm.

This is an ideal role for someone who enjoys building relationships, delivering excellent customer service, and contributing to the growth and success of a business.

Key Responsibilities

Act as the first point of contact for prospective clients.
Handle and respond to new business enquiries received via:
Telephone calls
Emails
Website enquiries
Web chat services
Discuss client requirements and provide quotations where appropriate.
Prepare and issue initial client correspondence.
Follow up conveyancing quotations and other quotes issued by the firm to maximise conversion opportunities.
Manage and maintain the new business pipeline, tracking enquiries, leads and client conversions.
Coordinate and arrange initial appointments between clients and fee earners.
Monitor incoming instructions and assist with the fair distribution of new work across departments.
Maintain accurate records of enquiries, communications and outcomes within the firm's case management system.
Develop and maintain relationships with introducers, referral sources and external contacts.
Work closely with fee earners to understand service offerings and ensure a seamless client onboarding experience.
Monitor and report on business development activity, trends and opportunities.
Support the firm's growth strategy through proactive client engagement and relationship building.

What We're Looking For

Essential

Experience in business development, sales, client relationship management or a similar customer-focused role.
Excellent communication and interpersonal skills.
Strong organisational skills with the ability to manage multiple enquiries and tasks simultaneously.
Confident telephone manner and ability to build rapport with prospective clients.
IT proficiency, including Microsoft Office applications.
High attention to detail and accuracy.
Understanding of the importance of client care and confidentiality.
Ability to work effectively both independently and as part of a team.

Desirable

Previous experience within the legal sector.
Knowledge of legal services, particularly conveyancing or private client work.
Experience attending networking events or supporting marketing campaigns.
Understanding of SRA client care requirements.

What We Offer

Competitive salary dependent on experience.
A friendly and supportive working environment.
Ongoing training and development opportunities.
Mandatory compliance training, including SRA client care, GDPR, Equality & Diversity.
Professional development in business development and client relationship management.
Mentoring and support from senior management.
Opportunities to attend networking events and build professional relationships within the legal sector.
The opportunity to make a significant contribution to the continued growth of a respected local law firm.

Why Join Lovedays?

This role offers the chance to be at the heart of our client onboarding process and play a key part in helping the firm grow. You'll work alongside experienced legal professionals in a supportive environment where your contribution is valued and your professional development is encouraged.

Apply Now

To apply, please send your CV and a covering letter outlining your experience and suitability for the role.

Lovedays Solicitors is an equal opportunities employer and welcomes applications from all suitably qualified candidates.”

Pay: From £24,000.00 per year

Benefits:

Company pension
Employee discount
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

customer service coordinator jobs in brassington, dby

Legal Services Coordinator

Routing & Service Co-ordinator

Trade Sales Coordinator

Client Success Coordinator - Chesterfield

European Logistics Coordinator

Sales & Marketing Coordinator

Customer Training Coordinator

Senior Customer Service Coordinator

Sales and Customer Service Co-ordinator

Site Setup Coordinator

Supplier Support Coordinator

Senior Accommodation Coordinator

Technical Surveyor & Installation Coordinator

Creative Coordinator

Customer Support Co-ordinator

Service Coordinator (Helpdesk)

Finance Co-ordinator

Spares Sales Coordinator

Hire and Sales Coordinator

Service Coordinator - Out of Hours

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