Customer service & operations administrator Work, Jobs in Brockenhurst, Ham (with Salaries)

Customer Service Administrator
The Home Of Interiors —Brockenhurst
- £21,500 - £25,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Employee discount
Quick apply
6d
Customer Service & Operations Administrator
Forest Whole Foods —Christchurch
- £30,000 - £35,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Full Time Office Administrator/Client Support
Countrywide Parking Management Ltd —Bournemouth
- £25,000 - £30,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
13d
Sales & Systems Administrator
Owtons Butchers —Southampton
- £28,000 - £32,000 a year
- Full-time
- Microsoft Excel
- Customer service
- ERP systems
- Employee discount
Quick apply
9d
Administrator Assistant
Countrywide Roofing and Insulation —Bournemouth
- £26,000 - £28,000 a year
- Full-time
- Microsoft Office
- Organisational skills
- Construction experience
- Employee discount
Quick apply
7d
Vehicle Rental Agent
Wessex Fleet —Salisbury
- £28,000 - £35,000 a year
- Full-time
- Hybrid work
- Bilingual
- Customer service
- Administrative experience
- Free parking
- Work from home
Quick apply
5d
Senior Administrator
Carter Jonas —Winchester
- Full-time
- Communication skills
- Annual leave
- Referral programme
Junior Property Administrator
Lucent Leases Ltd —Portsmouth
- £24,500 - £25,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
7d
Office Manager
Signs Express Southampton —Southampton
- From £30,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Human resources
- In-person
Quick apply
5h
Sales Administrator
Winchester Motor Group —Kings Worthy
- £28,000 - £30,000 a year
- Monday to Friday
- Sales
- Customer service
- Microsoft Office
- Annual leave
- Employee discount
Quick apply
4h
Sales Administrator
Manitou Group —Verwood
- £25,000 - £26,500 a year
- Google Suite
- IT
- Phone etiquette
- Annual leave
Call Quality Administrator
Better —Bournemouth
- £28,000 a year
- Full-time
- Analysis skills
- Employee discount
Quick apply
Administrator – Accountancy Services
Ward Goodman —Ferndown
- £26,000 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Administrative experience
- Free parking
- Annual leave
Quick apply
Network Administrator
Appello —New Milton
- Full-time
- Hybrid work
- Azure
- Customer service
- AWS
- Free parking
- Employee assistance programme
Operations Administrator
Aqua Cooling —Chandlers Ford
- Full-time
- Microsoft Excel
- Microsoft Office
- Organisational skills
- Gym membership
- Referral programme
Transport Administrator
DHL —Southampton
- £26,526.60 a year
- Monday to Friday
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
8d
Sales & Lettings Administrator
Belvoir Portsmouth —Southsea
- £25,000 - £28,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
Quick apply
12d
Survey Sales Co-Ordinator & Administrator
Trinity Rose Chartered Surveyors —Chandlers Ford
- £28,000 - £35,000 a year
- Full-time
- Sales
- Organisational skills
- In-person
Quick apply
4h
PA/Office Administrator
Whites Scaffolding —Salisbury
- £33,000 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Construction experience
Quick apply
2d
Patient Administrator
University Hospital Southampton NHS Foundation Trust —Southampton
- £25,760 - £27,476 a year
- Full-time
- Microsoft Office
- Administrative experience
- Communication skills

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customer service & operations administrator jobs near brockenhurst, ham

Customer Service Administrator

The Home Of Interiors -
Brockenhurst

Quick apply

Job details

Full-time
£21,500 - £25,000 a year
6 days ago

Benefits

Free parking
Company pension
Company events
Employee discount

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Customer service
GCSE
Microsoft Office
Administrative experience
Organisational skills
IT
Computer skills
Customer support
Typing
Phone etiquette
Communication skills
Office experience

Full job description

Overview

We are seeking a highly efficient Customer Service Administrator to join our friendly and professional team at The Home Of Interiors. The business trades online at www.thehomeofinteriors.co.uk and has a shop and showroom in Brockenhurst, where this role is based.

This role is ideal for individuals with a passion for providing exceptional customer support and who possess strong administrative skills. The successful candidate will be responsible for managing customer interactions, maintaining accurate records, and supporting the smooth operation of our office functions. The position offers an excellent opportunity to develop your career within a professional environment that values efficiency, communication, and attention to detail.

This is a pivotal role within our business, responsible for maintaining our exceptionally high standard of customer service through the after-sales support we provide. It is often the last point of contact a customer has with us, and the impression you make can be the difference between a returning customer and a lost one.

Duties

Take full ownership of the customer care email and phone lines, including:

Respond promptly and professionally to customer enquiries via phone, email, and other communication channels
Provide exceptional phone etiquette to ensure a positive customer experience
Collaborate with team members to improve office procedures and customer service standards
Following up on replacements and missing or damaged goods
Keeping on top of collections
Managing customer returns and refunds

You will also:

Send tracking links to customers first thing each morning
Pack and dispatch small orders daily
Stay on top of back orders, chase suppliers, and update customers on any late dispatches
Keep customers up to date with the status of their curtains and blinds orders
Reply to customer reviews on Feefo, Google My Business, and Trustpilot in a timely manner

Skills

Office experience is desirable but not essential
Proficiency in computer skills including Microsoft Office (Word, Excel, Outlook)
Excellent typing speed
Outstanding phone etiquette and communication skills - you will be talking to customers and suppliers on the phone daily
Ability to multitask efficiently in a fast-paced environment
Demonstrated organisational skills to manage multiple priorities effectively

This role offers an engaging environment for those eager to enhance their administrative expertise while delivering outstanding customer service.

About You

We're looking for someone who genuinely cares about doing a good job, takes pride in their work and treating customers well, with a positive attitude and a methodical, organised, and efficient way of working. Office experience is desirable — if you have it, great — but if this would be your first job, please don't let that put you off applying. If you have the right attitude, we can teach you the skills, and full training will be given. Salary will be dependent upon experience.

Hours: Monday - Friday 9am - 5pm with Saturday cover on a rota basis (a day off in lieu is honoured on the week you work a Saturday).

Pay: £21,500.00-£25,000.00 per year

Benefits:

Company events
Company pension
Employee discount
Free parking

Education:

GCSE or equivalent (preferred)

Work authorisation:

United Kingdom (required)

Location:

Brockenhurst SO42 7RR (required)

Work Location: In person

Quick apply

Refine Your Search

customer service & operations administrator jobs in brockenhurst, ham

Customer Service Administrator

Customer Service & Operations Administrator

Full Time Office Administrator/Client Support

Sales & Systems Administrator

Administrator Assistant

Vehicle Rental Agent

Senior Administrator

Junior Property Administrator

Office Manager

Sales Administrator

Sales Administrator

Call Quality Administrator

Administrator – Accountancy Services

Network Administrator

Operations Administrator

Transport Administrator

Sales & Lettings Administrator

Survey Sales Co-Ordinator & Administrator

PA/Office Administrator

Patient Administrator

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