Customer experience manager Work, Jobs in Brockworth, Gls (with Salaries)

Customer Manager
UCAS —Cheltenham
- Up to £30,000 a year
- Hybrid work
- Customer service
- Communication skills
- School
- Free parking
- Annual leave
Quick apply
Operations Manager
Protos —Berkeley
- £42,000 - £48,000 a year
- Full-time
- Management
- Leadership
- Marketing
- Free parking
- Health & wellbeing programme
Quick apply
10d
Assistant Manager
Miles Morgan Travel —Gloucester
- From £26,500 a year
- Full-time
- Sales
- Customer service
- Supervising experience
Quick apply
Patient Experience Coordinator
The MOLE Clinic Ltd —Cheltenham
- £27,000 a year
- Full-time
- GP surgery experience
- Microsoft Office
- Organisational skills
- Annual leave
- Employee discount
Quick apply
HR Advisor
Mears Group —Brockworth
- Up to £35,000 a year
- Monday to Friday
- Microsoft Word
- Microsoft Excel
- Human resources
- Employee assistance programme
- Sick pay
Betting Shop Manager - Gloucester
BoyleSports —Gloucester
- £15 an hour
- Supervising experience
- Retail management
Quick apply
Senior Business Development Manager – Solar - Hard FM, Property Management, and Estates sectors
Ecovision Asset Management —Quedgeley
- Up to £100,000 a year
- Full-time
- Hybrid work
- CRM software
- Sales
- Business development
- Free parking
- Health & wellbeing programme
Quick apply
3d
Risk & Compliance Manager (FCA)
Automotive Compliance Ltd —Gloucester
- £37,500 - £40,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Life insurance
Quick apply
10d
Production & Warehouse Supervisor
elix sourcing solutions —Gloucester
- £40,000 - £50,000 a year
- Monday to Friday
- Warehouse experience
- Leadership
General Manager / Farm Park Manager
R Keene & Sons (t/a Over Farm) —Gloucester
- £33,000 - £38,000 a year
- Full-time
- Hospitality
- Management
- First Aid Certification
- Free parking
- Employee discount
Quick apply
3d
Store Manager
Hotter —Cirencester
- £29,000 - £29,500 a year
- Overtime
- Microsoft Excel
- Microsoft Outlook
- Management
- Store discount
- Employee assistance programme
Quick apply
Customer Service & Sales Advisor
Baylis —Gloucester
- Up to £41,000 a year
- Weekend availability
- Customer service
- In-person
- Retail sales
- Employee discount
Quick apply
7d
Regional Wholesale Manager
Rave Coffee —Cirencester
- £30,000 - £40,000 a year
- Full-time
- Management
- Sales
- Salesforce
- Free parking
- Employee discount
Quick apply
8d
General Manager
Vertu Motors —Gloucester
- Full-time
- Leadership
Quick apply
Duty Manager
The Range —Gloucester
- Full-time
- Management
- Customer service
- Supervising experience
- Store discount
- Annual leave
Quick apply
People Business Partner
Gloucestershire Health and Care NHS Foundation Trust —Gloucester
- £57,528 - £64,750 a year
- Full-time
- Human resources
- Leadership
14d
Helpdesk Team Manager
Arcus FM —Cirencester
- Up to £36,050 a year
- Full-time
- Microsoft Word
- Customer service
- Microsoft Office
- Annual leave
Quick apply
2d
Office Administrator/PA
Motofix Accident Repair Centres —Cirencester
- £19,500 a year
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Life insurance
Quick apply
Out-of-Hours Response Coordinator.
Adiuvo —Cheltenham
- From £12.71 an hour
- Part-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- English
- Health & wellbeing programme
- Flexitime
Quick apply
2d
Kitchen Manager
Gloucester Services —Gloucester
- £15.35 an hour
- Full-time

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Customer Manager

UCAS -
Cheltenham

Quick apply

Job details

Fixed term contract
Up to £30,000 a year

Benefits

Free parking
On-site gym
Annual leave
Employee discount

Qualifications

Customer service
Communication skills

Full job description

Vacancy location

Location

South West, Gloucestershire, Rosehill - Hybrid

Vacancy details

Job Profile

Communications and Marketing - Broad Portfolio Recruiters

Title

Customer Manager

Contract Type

Fixed-term contract

Contract duration

Up to 12 months

About us

About UCAS

UCAS is at the heart of connecting people to higher education.

UCAS is the world’s leading shared admissions service for higher education. We provide application services for UK universities and colleges as well as delivering a wide range of research, consultancy and advisory services to schools, colleges, careers services, professional bodies and employers.

We’re a successful and fast-growing organisation, which helps hundreds of thousands of people every year. We're committed to delivering a first-class service to all of our customers — they're at the heart of everything we do.

Business Unit description

Led by Dave Penney, Chief Communications and Marketing Officer. This broad business unit and incorporates the following functions:

UCAS Media education and industry Sales

Education and Industry Marketing

Digital Marketing Operations

Events

Partnerships

Apprenticeships

Public Affairs, Press and Communications

Insights

The business unit is set up to deliver against the objectives of UCAS charity and operate UCAS Media (UCAS’s commercial subsidiary) to help fund UCAS’s charitable operations. For the charity, our objective is to provide everyone with the information, advice and guidance they need to make informed decisions on their next steps. We deliver on this via our media ecosystem which consists of information, advice and guidance on ucas.com, our social media feeds across various channels, email, live events and webinars.

For UCAS Media, our business objective is to generate revenue through paid collaborations with higher education providers who wish to improve their position in the market, and commercial brands who want to reach students. All brands wishing to use our media ecosystem and insight services must align with our framework. All profits generated are gift aided to UCAS the charity and in turn fund the charitable objectives, such as our recent announcement that students in receipt of free school meals will no longer need to pay the UCAS application fee.

About the role

Contractual Hours

35.00

About the role

As a Customer Manager, in this 12-month Maternity cover, you will build and maintain professional customer relationships, identifying value-based solutions to fit the needs of the business and deliver targeted revenue for a portfolio of accounts within an assigned segment. With support from relevant stakeholders across UCAS, the Customer Manager will sell cross channel marketing solutions, events and insight that deliver high quality results for their portfolio of clients. This customer facing role will provide support and advice to both new and existing customers, with the objective of maintaining existing revenue streams and upselling new and existing services.

Key accountabilities:

Deliver a revenue target by executing a customer focussed sales plan working with core and foundation level customers.

Maintaining existing, long-term relationships with Clients and developing relationships with key decision makers.

Identifying additional media opportunities with existing Clients, within a defined Client portfolio or sector and look for new client opportunities.

Recommending the best media and marketing solutions, within a Client budget and working to deadlines for multiple campaigns, across multiple channels, such as on and offsite display, Paid Media (Facebook, Instagram, Google, and Snapchat), email, SMS, Direct Mail, events.

You can find the full job description in the attached role profile below.

Skills, qualifications, and experience

Demonstrable experience in working within a relationship, campaign management, marketing or sales environment.

Proven ability to embrace and adapt to change in a fast-moving environment.

Strong skillset in the various marketing, media, and digital practices, with a desire to continuously learn and develop these skills.

Strong verbal and written communication skills, with a proven ability of influencing a variety of stakeholders at all levels.

Demonstrable experience of working under pressure and to tight deadlines.

Proven experience in customer service and engagement with a passion for achieving the best possible results for Clients.

Creative and curious, with the self-motivation to work across an individual Client portfolio, within a strong team environment.

Package

Salary - up to £30,000 (+ sales incentive scheme)

Purpose-driven work in a charity-led organisation connecting people to education and opportunity

Internal training, mentoring, and access to industry-recognised certifications through our development academies

Hybrid working model built on trust and flexibility, with a 35-hour week and flexible contracts

30 days annual leave, 3 concessionary days over Christmas, bank holidays, and the option to purchase additional leave

Everyday wellbeing support through Perkbox, offering discounts and wellness tools

Onsite facilities including a free gym, subsidised café, and free parking at our Cheltenham office

Inclusive culture supported by employee networks, wellbeing champions, and Mental Health First Aiders

Recognition and reward through our quarterly employee scheme and an ex-gratia bonus for going above and beyond

Studies have shown that some groups of people are less likely to apply to a role unless they tick every box. At UCAS, we recognise that talent comes in various forms and we are committed to delivering a fair and equitable recruitment process where applicants have an equal opportunity to demonstrate their skills. So, if you are interested in this vacancy, but don't necessarily meet every single point on the job description, please still apply.

If you have any questions, please email the Talent Acquisition team via [email protected] and one of us will be in touch.

Work Location: Hybrid remote in Cheltenham GL52 3LZ

Quick apply

Refine Your Search

customer experience manager jobs in brockworth, gls

Customer Manager

Operations Manager

Assistant Manager

Patient Experience Coordinator

HR Advisor

Betting Shop Manager - Gloucester

Senior Business Development Manager – Solar - Hard FM, Property Management, and Estates sectors

Risk & Compliance Manager (FCA)

Production & Warehouse Supervisor

General Manager / Farm Park Manager

Store Manager

Customer Service & Sales Advisor

Regional Wholesale Manager

General Manager

Duty Manager

People Business Partner

Helpdesk Team Manager

Office Administrator/PA

Out-of-Hours Response Coordinator.

Kitchen Manager

I want to receive the latest job alerts for customer experience manager in brockworth, gls

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