Service administrator Work, Jobs in Bromley, Gtl (with Salaries)

Customer Care Administrator
Bromcom Computers Plc —Bromley
- Full-time
- Remote
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Administrator
ORP Recruitment —Bromley
- £30,000 - £32,000 a year
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
23h
Office Administrator
GREEN'S CARRIAGE MASTERS —London
- £15 an hour
- Full-time
- Microsoft Word
- Microsoft Outlook
- Computer literacy
- Work from home
Quick apply
12d
Assistant Administrator
University College London —London
- £36,433 - £41,833 a year
- Full-time
- Hybrid work
- Administrative experience
- University
- Annual leave
- Employee assistance programme
16h
Catering Administrator, Canary Wharf, £30,784, Mon-Fri
The Genuine Dining Co. —Canary Wharf
- £30,784 a year
- Full-time
- Microsoft Office
- Accounting
- Food service
Quick apply
Receptionist
Bupa —Sidcup
- £13.10 an hour
- Part-time
- Customer service
- Front desk
- Employee discount
- Gym membership
Quick apply
2d
Administration Assistant
Baily Garner —London
- £26,500 a year
- Full-time
- Hybrid work
- English
- Front desk
- Communication skills
- Annual leave
- Flexible schedule
Office and Attendance Assistant
Royal Park Primary School —Sidcup
- £29,436 a year
- Administrative experience
- Organisational skills
- Leadership
- Employee assistance programme
1d
Collision Investigation and Prosecution Case Manager (CIPT)
Metropolitan Police —Sidcup
- £33,219 - £36,228 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- English
Curriculum Admin Assistant
LSEC —London
- £19,425 - £23,084 a year
- Microsoft Office
- Administrative experience
- University
- Annual leave
- Employee assistance programme
Office Administrator/Customer Service
A Lings Group Limited —Wallington
- Up to £32,000 a year
- Part-time
- Microsoft Word
- Customer service
- Accounting
Quick apply
Human Resources Administrator
Baily Garner —London
- £25,000 - £30,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Flexible schedule
Quick apply
Service Desk Administrator
Advantos Services —Crayford
- £26,000 - £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Health & wellbeing programme
Quick apply
Administrator
St John's Nursing Home —London
- £16 an hour
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
Quick apply
7h
Executive Administrator
ASD Learning LTD —Welling
- £27,000 - £30,000 a year
- Full-time
- English
- Travel
- IT
- Health & wellbeing programme
- Sick pay
Quick apply
Service & Operations Administrator
Next Doors Ltd —Swanley
- £30,000 - £32,000 a year
- Customer service
- Windows
12d
Health & Safety and Office Administrator
Exa —London
- £37,260 - £41,400 a year
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
4d
Part Time Education Administrator (Taught Programmes)
University College London —London
- £36,433 - £41,833 a year
- Part-time
- University
- Communication skills
- Annual leave
- Employee assistance programme
13d
Office and Attendance Assistant
TKAT (The Kemnal Academies Trust) —Sidcup
- £29,436 a year
- Call to connect
- Administrative experience
- Organisational skills
- Leadership
- Employee assistance programme
1d
Emergency Department Administrator
University College London Hospitals NHS Foundation Trust —London
- £31,554 - £33,270 a year
- Part-time
23h

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Customer Care Administrator

Bromcom Computers Plc
Bromley

Quick apply

Job details

Full-time

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Customer service
ISO 9001
Microsoft Office
Administrative experience
ITIL
Organisational skills
Communication skills

Full job description

The role of Customer Care Administrator role is responsible for ensuring customers receive the highest level of service when contacting Bromcom. This includes working with the wider organisation on quality measures, keeping internal systems up to date, responding to customer needs and directing them to ensure they’re getting the most out of Bromcom’s software and services.

Key responsibilities:

Be a primary source of contact for our customers
Ensure customers contacting the Customer Care mailbox are handled within relevant SLAs
Maintain accurate and up-to-date records in our CRM system (Dynamics 365)
Take ownership of, respond to and resolve customer escalation and complaints.

Other responsibilities

Work with the Customer Care Manager and wider organisation to ensure that relevant procedures are followed in line with our ISO9001 accreditation.
Contribute to ongoing continual improvement work across Bromcom as required.
Identify opportunities for process improvement and recommend solutions.
Assist in regular reporting in relation to customer feedback, including CSAT, NPS and other forms of response.
Other activities which may change in line with business need.

Required Skills and Qualifications:

Experience working in a customer service environment
Strong organisational and administrative skills
Excellent communication and interpersonal skills
Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
Ability to work independently and as part of a team
A customer-focused mindset and a passion for providing excellent service

Additional Skills (Preferred):

Working knowledge of customer relationship management systems e.g. Dynamics 365
Familiarity with Bromcom products and services
An understanding of ISO9001, ITIL and other quality or service frameworks
Bromcom is an Equal Opportunities employer

Quick apply

Refine Your Search

service administrator jobs in bromley, gtl

Customer Care Administrator

Administrator

Office Administrator

Assistant Administrator

Catering Administrator, Canary Wharf, £30,784, Mon-Fri

Receptionist

Administration Assistant

Office and Attendance Assistant

Collision Investigation and Prosecution Case Manager (CIPT)

Curriculum Admin Assistant

Office Administrator/Customer Service

Human Resources Administrator

Service Desk Administrator

Administrator

Executive Administrator

Service & Operations Administrator

Health & Safety and Office Administrator

Part Time Education Administrator (Taught Programmes)

Office and Attendance Assistant

Emergency Department Administrator

I want to receive the latest job alerts for service administrator in bromley, gtl

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