Key account manager Work, Jobs in Bromsgrove B60 (with Salaries)

Associate Customer Relationship Manager
nGeneration —Bromsgrove
- £28,000 a year
- Full-time
- Microsoft Word
- Hospitality
- Microsoft Excel
Quick apply
Key Account Manager
Techtronic Industries GmbH (TTI) —Droitwich
- Full-time
Account Manager
Convergence Group —Solihull
- £40,000 - £60,000 a year
- Full-time
- Hybrid work
- Sales
- Communication skills
Quick apply
Sales Executive/Account Manager
First Response Training & Consultancy Services Limited —Pershore
- £28,000 a year
- Full-time
- Sales
- IT
- In-person
- Free parking
- Annual leave
Quick apply
1d
Client Account Manager - Marketing
Agent Marketer —Wolverhampton
- £25,000 - £30,000 a year
- Full-time
- Microsoft Excel
- English
- Analysis skills
- Free parking
Quick apply
Account Manager
Smart Parking —Birmingham
- £26,436.80 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Health & wellbeing programme
Quick apply
14d
Virtual Key Account Manager
IQVIA —Birmingham
- Remote
- Sales
- No degree
- Negotiation
- Employee discount
Business Development Manager
Qureos Inc —Bromsgrove
- £45,000 - £62,000 a year
- Full-time
- CRM software
- Sales
- Microsoft Office
- Annual leave
Account Manager
Bidfresh —Birmingham
- £26,000 - £28,000 a year
- Free parking
Quick apply
14d
Strategic Account Director
OCS Group —Birmingham
- Customer service
- Engineering
Quick apply
11d
Business Development Executive
Neu Servo Repairs Ltd —Bromsgrove
- From £45,000 a year
- Full-time
- Hybrid work
- Sales
- Business development
- Driving
- Health & wellbeing programme
- Work from home
Quick apply
Key Account Manager
Mitie —Birmingham
- Full-time
- Presentation skills
- Organisational skills
- Communication skills
13d
Business Development Executive
LOCALiQ —Worcester
- £30,000 - £35,000 a year
- Full-time
- Sales
- Employee discount
Quick apply
Graduate Account Manager (HF1341422)
Flourish —Birmingham
- £35,000 a year
- Full-time
- Hybrid work
- Communication skills
Quick apply
Client Success and Bookings Manager
Rooost —Leamington Spa
- £32,500 - £70,000 a year
- Full-time
- Hybrid work
- Salesforce
- Analysis skills
- Financial services
Quick apply
13d
Account Manager
JLL —Birmingham
- Maintenance
- HVAC
- Banking
Account Manager - Distribution
Open GI —Worcester
- Full-time
- Hybrid work
- Sales
- Microsoft Office
- Driving
- Employee assistance programme
- Employee discount
Quick apply
5d
Internal Account Manager
Solstice AV —Tewkesbury
- £30,000 - £40,000 a year
- Full-time
- Hybrid work
- CRM software
- Sales
- Customer service
- Work from home
Quick apply
14d
Account Manager
McCann Worldgroup Deutschland GmbH —Solihull
- Full-time
Sales Executive
Travis Perkins plc —Birmingham
- Full-time
- Leadership

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Associate Customer Relationship Manager

nGeneration -
Bromsgrove

Quick apply

Job details

Full-time
£28,000 a year

Benefits

Company pension

Qualifications

Microsoft Word
Hospitality
Microsoft Excel
Microsoft Outlook
Customer service
Microsoft Office
Project management
Organisational skills
IT
Communication skills

Full job description

Company Overview:

Join nGeneration, a leading provider of IT Services and Solutions to the Hospitality, Leisure, and Retail Industry. With over 22 years of experience, we pride ourselves on delivering innovative solutions and exceptional service to our clients. Our Head Office is located at Vaughan Park, Sedgley Road East, Dudley, DY4 7UJ.

Position Overview:

As an Associate Customer Relations Manager (ACRM), you will play a pivotal role in ensuring the satisfaction of our clients by helping Account Managers, manage their accounts and overseeing the delivery of our solutions and services. Reporting to the Director of Account Development, you will act as a point of contact for customers, ensuring that their needs are met and their expectations are exceeded.

Key Objectives:

Serve as the liaison between the customer and the nGeneration Managing Director.
Assist with Administration tasks for the Account Management team and the Business Support Team.
Ensure that all solutions, managed services, and deployment services are delivered in accordance with contractual obligations and to the satisfaction of the customer.

Main Responsibilities:

Assist with managing customer accounts on a day-to-day basis, ensuring compliance with contractual obligations.
Measure, monitor, and make recommendations for improvement of the customer service delivery experience.
Possibility of attending customers head office as required.
Act as an escalation point for support issues from the customer.
Prepare monthly invoicing for maintenance, hardware, and IMACS services for the customer.
Arrange and chair weekly internal management departmental meetings.
Attend and chair weekly and monthly Service Review meetings and provide monthly reporting to the Managing Director.

Key Tasks:

Develop and maintain customer relationships on a day-to-day basis with all key stakeholders.
Act as the first point of contact for customer requests, queries, and escalations.
Develop an in-depth knowledge of the customer, their brands, aims, and objectives.
Understand nGeneration’s contractual obligations to ensure compliance at all times.
Thoroughly investigate customer complaints and provide recommendations for improvement.
Identify opportunities for revenue growth for nGeneration.

Requirements

Skills and Attributes:

Previous experience in a field-based IT implementation or field service role preferred.
Previous experience in EPOS, a good understanding of technology in hospitality.
Understanding of IT implementation or field service roles within the hospitality or retail industry.
Strong verbal and written communication skills.
Confident and outgoing personality with the ability to work under pressure.
Excellent project management, planning, and organisational skills.
Positive attitude with a can-do approach to problem-solving.
High attention to detail and ability to work both independently and as part of a team.
Competent in Microsoft Excel, Word, and Outlook.

Benefits

Remuneration and Conditions:

Salary: £28,000 per annum
Full-time, Permanent position
Working hours: Due to the nature of the business and the role that you conduct your hours of work are those required, worked over five days a week, to carry out your duties to the satisfaction of the company and as necessitated by the needs of the business. Office opening hours are: 9:00 am – 5:30 pm.
Expenses reimbursed in line with company policy
28 Days Holiday including Bank Holidays
Contributory Workplace Pension scheme
Employee recognition awards and benefits

Quick apply

Refine Your Search

key account manager jobs in bromsgrove b60

Associate Customer Relationship Manager

Key Account Manager

Account Manager

Sales Executive/Account Manager

Client Account Manager - Marketing

Account Manager

Virtual Key Account Manager

Business Development Manager

Account Manager

Strategic Account Director

Business Development Executive

Key Account Manager

Business Development Executive

Graduate Account Manager (HF1341422)

Client Success and Bookings Manager

Account Manager

Account Manager - Distribution

Internal Account Manager

Account Manager

Sales Executive

I want to receive the latest job alerts for key account manager in bromsgrove b60

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