Customer experience coordinator Work, Jobs in Broughton, Nth (with Salaries)

Admin & Implementation / Personal Assistant
Quality Construction —Milton Keynes
- £35,000 - £40,000 a year
- Full-time
- Remote
- Computer literacy
- Research
- Administrative experience
Quick apply
2d
Account Co-Ordinator
Atlas Workplace Services —Milton Keynes
- £29,750 a year
- Microsoft Word
- Customer service
- English
Quick apply
Customer Service & Sales Coordinator
Priority Waste Limited —Milton Keynes
- £28,000 - £32,000 a year
- Full-time
- Administrative experience
- In-person
- Communication skills
Quick apply
Fulfilment & Operations Coordinator
Stirling Timepieces —Stamford
- £25,000 - £30,000 a year
- Full-time
- Computer literacy
- Quality control
- Data entry
Quick apply
13d
Aftersales Coordinator
Dumarey Flybrid Limited —Silverstone
- £35,000 - £45,000 a year
- Full-time
- Administrative experience
- Organisational skills
- In-person
- Free parking
- Work from home
Quick apply
3d
Claims/Customer Experience Coordinator (Leak Detection)
BELFOR UK Ltd —Wellingborough
- £26,605.80 a year
- Full-time
- Organisational skills
- Computer skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
2d
Placement Coordinator
University of Northampton —Northampton
- £26,707 - £31,236 a year
- Full-time
- Customer service
- University
- Communication skills
2d
SEND IASS Triage and Administration Coordinator
North Northamptonshire Council —Thrapston
- £27,254 - £27,694 a year
- Microsoft Office
- Databases
- Administrative experience
- Employee assistance programme
5d
Customer Service Administrator
Great Bear —Desborough
- £26,500 - £28,500 a year
- Full-time
- Computer literacy
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Property Coordinator
Northampton Roman Catholic Diocese —Northampton
- £35,000 - £36,000 a year
- Full-time
- Customer service
- Databases
- Administrative experience
- Health & wellbeing programme
- Employee discount
Quick apply
Marketing Coordinator - Schools and Colleges Liaison
University of Northampton —Northampton
- £26,707 - £31,236 a year
- Full-time
- Customer service
- Public speaking
- University
12d
Transport Coordinator
GXO Logistics —Kettering
- £32.34 a year
- Full-time
- Communication skills
- Annual leave
- Employee discount
Customer Hire and Sales Coordinator
GAP Group —Finedon
- Full-time
- Microsoft Office
- Annual leave
Customer Care & Delivery Coordinator
Ty Nant Water —Northampton
- £35,000 a year
- Full-time
- In-person
- Free parking
- Employee assistance programme
Quick apply
9d
Facilities Coordinator
ABM UK —Northampton
- Full-time
- Microsoft Word
- Supervising experience
- Organisational skills
- Employee discount
Quick apply
12d
Transport Coordinator
The Appliance Company —Northampton
- £30,000 - £35,000 a year
- Full-time
- Management
- Analysis skills
- Data entry
- Employee discount
Quick apply
4d
Inventory Coordinator
GXO Logistics —Wellingborough
- £14.74 an hour
- Full-time
- Warehouse experience
- Communication skills
- Annual leave
- Employee discount
6d
Furniture and Floorcoverings Systems Coordinator
Satra Technology —Kettering
- Up to £25,235 a year
- Full-time
- Computer literacy
- Quality control
- Computer skills
- Free parking
- Annual leave
Quick apply
9d
Marketing & Content Coordinator
Chameleon Live —Milton Keynes
- £26,000 - £30,000 a year
- Part-time
- In-person
- Communication skills
- Time management
- Sick pay
Quick apply
Order Processing & Portal Coordinator
Ty Nant Water —Northampton
- £35,000 a year
- Full-time
- ERP systems
- In-person
- Communication skills
- Free parking
- Employee assistance programme
Quick apply
9d

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customer experience coordinator jobs near broughton, nth

Admin & Implementation / Personal Assistant

Quality Construction -
Milton Keynes

Quick apply

Job details

Full-time
£35,000 - £40,000 a year
2 days ago

Qualifications

Computer literacy
Spreadsheets
Research
Administrative experience
Continuous improvement
Quality control
Computer skills
AI
Project progress tracking

Full job description

About the Role

Quality Construction is looking for an exceptionally organised, proactive and capable person to work directly alongside the company owner as a Personal Assistant & Business Implementation Coordinator.

This is not a traditional construction administration position.

We are currently making major improvements across every area of the business — introducing new systems, technology, processes, customer experiences, training, marketing, quality-control procedures and ways of working.

We already have a large number of improvements planned. The challenge is making sure they are organised, followed through and actually implemented.

That is where this role comes in.

You will work closely with the owner to take ideas, plans and improvements and help turn them into completed, working systems within the company.

One day you might be helping implement a new customer process. The next you could be setting up templates in our job-management software, researching a new system, organising information for the website, creating documents, following up a supplier, testing a new process or making sure something discussed the previous week has actually been completed.

Alongside implementation work, you will provide personal-assistant and administrative support to the owner, helping protect their time and allowing them to concentrate on growing and improving the business.

What You'll Be Doing

Your responsibilities will be varied and will develop as the company grows.

They will include:

Working directly with the owner on business improvement projects
Turning ideas and discussions into organised action plans
Breaking larger projects into clear tasks and next steps
Keeping track of improvements until they are completely implemented
Following up outstanding actions with team members and suppliers
Helping build and improve company systems and processes
Setting up templates, forms, checklists and workflows
Helping implement our Fergus job-management system
Testing new processes and identifying anything that has been missed
Organising company documents and information
Researching software, suppliers, products and potential improvements
Helping coordinate website and marketing improvements
Communicating with designers, developers, suppliers and other external companies
Preparing documents, spreadsheets and information when required
Using AI and modern technology to help complete work efficiently
Managing and prioritising the owner's task list
Keeping projects organised and moving forward
Taking notes during meetings and turning them into actions
Reminding and following up on important commitments
Helping organise appointments and the diary
Handling general administrative tasks
Helping remove repetitive work from the owner
Spotting problems, inefficiencies or unfinished tasks before they become bigger issues
Continually looking for ways the business can become more organised and efficient

The Most Important Part of the Role

We are looking for someone who gets things finished.

There are lots of people who can take notes in a meeting or create a to-do list.

We need somebody who can take:

"We need to improve this."

and help turn it into:

"This has now been built, tested, implemented and is being used."

You will need to be comfortable taking ownership of tasks, asking questions when necessary, finding information yourself and following things through without needing constant supervision.

Who We're Looking For

You don't need to come from the construction industry.

The right personality and ability are much more important.

You should be:

Exceptionally organised
Proactive
Intelligent and quick to learn
Comfortable taking responsibility
Very good at following things through
Detail-orientated
Confident using computers
Comfortable learning new software
Interested in AI and technology
A good written communicator
Professional and friendly
Good at prioritising
Comfortable managing multiple projects at once
Able to research and solve problems independently
Confident speaking with different people
Comfortable challenging something if you think it has been missed
Someone who takes pride in completing work properly

Most importantly, you should be the type of person who creates order rather than waits for somebody else to create it for you.

You Don't Need to Know Everything

There will be a lot to learn.

We don't expect somebody to arrive knowing our construction processes, software or systems.

We can teach those.

What is much harder to teach is organisation, initiative, curiosity, reliability and the determination to get things completed.

Those qualities matter far more to us.

Technology & AI

Quality Construction is investing heavily in technology and automation.

You will be encouraged to use tools such as AI to help with research, documentation, organisation, analysis and implementation.

You don't need to be an AI expert when you join, but you should be comfortable learning new technology and genuinely interested in finding better ways of working.

Why We're Recruiting for This Position

The owner is moving away from spending their time managing every part of the day-to-day business and towards concentrating on building the company, improving its systems and creating future growth.

A huge number of improvements are already planned.

This role is being created to dramatically increase the speed at which those improvements can be implemented while making sure important tasks don't get lost amongst the day-to-day demands of running a construction company.

You will therefore have an unusual opportunity to work closely with the owner and see how a growing business is developed from the inside.

Opportunity to Grow

This role has significant potential to develop.

As you understand the company and demonstrate that you can take ownership of implementation, you can gradually become responsible for larger projects and areas of the business.

The long-term progression could develop towards roles such as:

Personal Assistant & Implementation Coordinator → Senior Implementation Coordinator → Business Operations Manager

We want someone who can grow alongside the company.

About Quality Construction

Quality Construction carries out property improvements ranging from smaller repairs through to roofing, garage conversions, loft conversions, refurbishments, landscaping, extensions and larger multi-trade projects.

We are building the company around:

Exceptional customer experiences
Outstanding workmanship
Professionalism
Organisation
Communication
Reliability
Attention to detail
Systems
Technology
Continuous improvement
A strong company culture

Our ambition is to build an exceptionally organised construction company where great workmanship is backed by equally impressive systems and customer service.

This Role Would Be Ideal for Someone Who...

Gets genuine satisfaction from taking something that is messy, unfinished or just an idea and turning it into something organised, completed and working properly.

If you're naturally organised, enjoy learning, like solving problems and want considerably more variety and responsibility than a conventional administration position, we'd like to hear from you.

Pay: £35,000.00-£40,000.00 per year

Work Location: Remote

Quick apply

Refine Your Search

customer experience coordinator jobs in broughton, nth

Admin & Implementation / Personal Assistant

Account Co-Ordinator

Customer Service & Sales Coordinator

Fulfilment & Operations Coordinator

Aftersales Coordinator

Claims/Customer Experience Coordinator (Leak Detection)

Placement Coordinator

SEND IASS Triage and Administration Coordinator

Customer Service Administrator

Property Coordinator

Marketing Coordinator - Schools and Colleges Liaison

Transport Coordinator

Customer Hire and Sales Coordinator

Customer Care & Delivery Coordinator

Facilities Coordinator

Transport Coordinator

Inventory Coordinator

Furniture and Floorcoverings Systems Coordinator

Marketing & Content Coordinator

Order Processing & Portal Coordinator

I want to receive the latest job alerts for customer experience coordinator in broughton, nth

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