Customer service representative Work, Jobs in Buckingham (with Salaries)

Accounts Assistant - Client Services
Eleos Services Ltd —Milton Keynes
- £13 an hour
- Full-time
- CRM software
- Accounting
- QuickBooks
- Free parking
Quick apply
Customer Service Advisor
Allica Bank —Milton Keynes
- £25,000 - £27,000 a year
- Full-time
- Hybrid work
- Customer service
- Financial services
- Banking
Retail Customer Service Assistant - Nights
bp Retail —Towcester
- £13.45 an hour
- Part-time
- Café
- Annual leave
- Employee assistance programme
5d
Customer Service Representatives
MAND CAPITAL —Milton Keynes
- £14 - £16 an hour
- Full-time
- Hospitality
- Customer service
- In-person
- Health & wellbeing programme
Quick apply
1d
Customer Service Advisor
Indus motors Ltd —Milton Keynes
- £25,000 - £30,000 a year
- Part-time
- Salesforce
- Analysis skills
- Continuous improvement
- Free parking
Quick apply
Customer Service Specialist
Abound —Milton Keynes
- £30,000 a year
- Full-time
- Hybrid work
- Customer service
- Computer literacy
- Financial services
- Work from home
- Gym membership
Trainee Customer Service Representative (CSR)
The Pollard Group —Buckingham
- £21,200 - £25,000 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Organisational skills
Quick apply
Client Services Coordinator - Temporary
Ingram Content Group —Bradwell
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Access
- Free parking
- Sick pay
Quick apply
11d
Customer Service / Sales Support Assistant
Palletways Milton Keynes —Milton Keynes
- £29,741.40 a year
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
- Free parking
- Store discount
Quick apply
14d
Customer Service Specialist
James and James Fulfilment Ltd. —Northampton
- £27,675 a year
- Full-time
- Customer service
- Free parking
- Sick pay
Quick apply
Customer Care Coordinator
Public Library of Science —Oxford
- £24,000 - £26,000 a year
- Remote
- CRM software
- Customer service
- Salesforce
Sales Advisor/Customer Service Advisor
Westfield Fasteners Ltd —Aylesbury
- £26,500 - £29,500 a year
- Full-time
- Sales
- Customer service
- In-person
- Free parking
Quick apply
5d
Customer Engagement Associate (pathway role into Protection Adviser)
LifeSearch —Milton Keynes
- £26,450 - £30,000 a year
- Full-time
- Sales
- Customer service
- Phone etiquette
- Life insurance
Quick apply
Customer Account Representative
Cleveland Cable Co Ltd —Northampton
- Full-time
- Customer service
- In-person
- Leadership
Quick apply
3d
Customer Services Assistant
OurCoop —Houghton Regis
- £12.75 an hour
- Weekend availability
- Bakery
- Paid training
- Annual leave
4d
Customer Service Assistant
Mokee —Milton Keynes
- Full-time
- Customer service
- English
- In-person
Quick apply
13d
Customer Service Representative
Metrol Springs Ltd —Northampton
- From £26,500 a year
- Full-time
- Microsoft Outlook
- Customer service
- English
- Free parking
Quick apply
Senior Associate Customer Support
MSD —Milton Keynes
- Full-time
- Hybrid work
- CRM software
- Microsoft Excel
- Customer service
11d
Customer Care Representative
Givaudan —Milton Keynes
- English
- Microsoft Office
- Bachelor's degree
Customer Service Advisor
DSV United Kingdom Ltd —Banbury
- From £26,600 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Customer service
- English
- Work from home
- Life insurance
Quick apply
5d

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Accounts Assistant - Client Services

Eleos Services Ltd
Milton Keynes

Quick apply

Job details

Permanent | Full-time
£13 an hour

Benefits

Free parking
On-site parking

Qualifications

CRM software
Accounting software
Accounting
QuickBooks
Bookkeeping
HMRC
Accounting
Communication skills
Tax experience
AAT

Full job description

About Eleos Services Ltd

Eleos Services Ltd provides accounting, self-billing and contractor payment administration services, primarily for transport logistics companies and self-employed Delivery Associates.

Our current client base includes self-employed delivery drivers working with transport logistics companies. Eleos supports these clients with weekly self-billing/payment administration and offers additional accountancy services such as VAT registration, VAT return management, Flat Rate VAT support, Self-Assessment registration, Self-Assessment tax returns, bookkeeping and related HMRC compliance support.

We are now looking for an Accounts Assistant - Client Services to join our small team and support our in-house accountant with client onboarding, accounting administration and client communication.

About the role

This is a client-facing accounts support role. You will help onboard new Delivery Associate clients, support the accounts team with VAT, Self-Assessment and bookkeeping administration, and speak with existing clients about optional accountancy services that may be relevant to them.

This is not a cold-calling sales role. The clients you will contact are existing Delivery Associate clients who already use Eleos for self-billing and payment administration. Your role will be to explain available services clearly, answer basic questions, record interest, and pass more technical matters to the accountant or management team.

The role would suit someone with accounts/admin experience who is organised, confident on the phone, accurate with data, and comfortable speaking to clients in a professional and helpful way.

KEY RESPONSIBILITIES

Accounts and tax administration support

You will support the in-house accountant with:

Quarterly VAT return preparation and administration.
Self-Assessment registration and annual tax return administration.
VAT registration and Flat Rate VAT Scheme administration.
Bookkeeping and client record maintenance.
QuickBooks data entry and accounting record updates.
VAT backdate claim administration and supporting calculations.
Maintaining accurate records of client services, fees, deadlines and progress.

Client onboarding and communication

You will:

Contact new Delivery Associate clients to welcome them to Eleos.
Help initiate their self-billing and payment administration service.
Confirm key client information and ensure records are complete.
Respond to client queries by phone, WhatsApp and email.
Escalate technical accounting, VAT or HMRC queries to the in-house accountant where required.
Maintain client folders and update internal databases, trackers and CRM systems.

Optional accountancy service conversations

You will:

Speak with existing Delivery Associate clients about optional Eleos accountancy services.
Explain services in a clear, professional and non-pushy way.
Identify whether clients may need support with VAT registration, Flat Rate VAT, Self-Assessment, bookkeeping or VAT backdate claims.
Send follow-up information by email or WhatsApp.
Record client interest and arrange next steps for the accounts team.
Follow up with warm enquiries from clients who have already shown interest.

Compliance and reporting

You will also assist with:

HMRC portal administration, including applications and client registration processes.
Checking that client records are complete and accurate.
Maintaining trackers and progress reports.
Providing regular updates to management on onboarding, additional services and outstanding client actions.
Supporting weekly and monthly internal reporting where required.

About you

The ideal candidate will have:

Previous experience in an accounts assistant, finance admin, bookkeeping, tax admin or client accounts support role.
Basic knowledge of bookkeeping, VAT, Self-Assessment or accounting administration.
Experience using QuickBooks or similar accounting software, or willingness to learn.
Strong telephone communication skills.
Confidence speaking with clients in a clear, polite and professional manner.
Good written communication skills for email and WhatsApp client follow-up.
Ability to manage structured daily tasks and update trackers accurately.

Desirable but not essential

AAT Level 2, AAT Level 3, bookkeeping qualification or equivalent experience.
Experience working in an accountancy practice, bookkeeping firm or finance administration role.
Experience dealing with HMRC online services.
Experience with VAT returns, Self-Assessment tax returns or sole trader accounts.
Experience using CRM systems

What this role is not

This is not a hard-sales or cold-calling role.

You will not be expected to contact random prospects. You will be speaking with existing Eleos clients and warm enquiries to help them understand optional services that may support their accounting, VAT or Self-Assessment needs.

Pay: £13.00 per hour

Benefits:

Free parking
On-site parking

Application question(s):

Are you comfortable speaking with clients by phone?
This role includes speaking to existing clients about optional accountancy services. Are you comfortable with warm client-service conversations?

Experience:

Accounts assistant, bookkeeping, finance admin: 1 year (preferred)
QuickBooks or another accounting software system: 1 year (preferred)

Work Location: In person

Quick apply

Refine Your Search

customer service representative jobs in buckingham

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