performance engineer Work, Jobs in bury, gtm (with Salaries)

Helpdesk Manager
Armstrong Building and Maintenance Limited —Heywood
- £37,500 - £40,000 a year
- Full-time
- Management
- Maintenance
- In-person
Quick apply
2d
Process Engineer
Assystem —Bolton
- Engineering
- In-person
Plant Operator
MWHTreatment —Preston
1d
Performance Engineering Technician
British Cycling —Manchester
- Up to £33,000 a year
- Full-time
13d
EC&I Package Lead
Exyte GmbH —Bury
- Engineering
- HVAC
6d
Team Leader
Kraft Heinz Company —Wigan
NOC Engineer
NEP Connect —Manchester
- Full-time
- Engineering
- Communication skills
- Negotiation
Quick apply
7d
Software Engineer
Parkingeye Limited —Coppull
- £45,000 - £55,000 a year
- Full-time
- Azure
- DevOps
- JavaScript
Quick apply
Facilities, Utilities and Sustainability Engineer
Kellanova —Salford
Graphics Performance Engineer
Arm —Manchester
- £73,500 - £99,500 a year
- Hybrid work
- C++
- Scripting
- APIs
Bottling Hall Shift Manager
Mizkan —Middleton
- Full-time
Quick apply
IMS Mainframe Systems Programmer
Barclays —Knutsford
- Continuous improvement
- Scripting
14d
Technical Desktop Project Manager
ABCA Group Ltd —Oldham
- Up to £42,000 a year
- Full-time
- Analysis skills
- Communication skills
Quick apply
UC Systems Engineer
Avoira Limited —Bury
- £32,496 a year
- Full-time
- Sales
- IT
- In-person
Quick apply
13d
Design Engineer
Chubb Fire & Security —Blackburn
- £26,676.42 - £40,000.00 a year
- Hybrid work
- Engineering
- No degree
- Hand tools
- Free parking
- Store discount
Quick apply
Field Application Engineer (m/f/d)
RUTRONIK Elektronische Bauelemente GmbH —Bolton
- Engineering
- Electrical Engineering
Lead Engineer - Materials Database and Standards
Rolls-Royce SMR —Manchester
- £60,000 - £78,750 a year
- Full-time
- No degree
Senior Manufacturing Engineer
Slingco —Rossendale
- Hybrid work
- Engineering
- Assembly
- Analysis skills
- Annual leave
- Employee assistance programme
Quick apply
Project Engineer (Electrical)
MWHTreatment —Preston
Site Engineer
Costain —Bury
- Full-time
- Engineering
- Master's degree
- Bachelor's degree

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Helpdesk Manager

Armstrong Building and Maintenance Limited -
Heywood

Quick apply

Job details

Permanent | Full-time
£37,500 - £40,000 a year
2 days ago

Benefits

Company pension
On-site parking

Qualifications

Management
Facilities management
Maintenance
Leadership
Communication skills
Help desk

Full job description

Are you passionate about delivering excellent customer support and leading a high-energy helpdesk team? Joining Armstrong Building and Maintenance Ltd as a Helpdesk Manager, you will champion exceptional service, streamline operations, and drive continuous improvement in a fast-paced environment.

About Us

With over 35 years’ experience we specialise in planned and reactive maintenance activities in the facilities management sector and project management and execution of planning, development and construction activities in the Construction sector.

Role Overview

Based at our Head Office in Heywood, the role of Helpdesk Manager is crucial to our success. Reporting directly to the company management and acting as line manager to our engineers and helpdesk team you will own the first point of contact for all maintenance service requests. You will optimise workflows, and uphold SLAs to ensure every call, email, and ticket is handled with precision and care. Your strategic insights will drive process improvements and elevate our customer experience.

Key Responsibilities

· Oversee daily helpdesk operations including work scheduling and SLA management

· Respond and provide updates on all work in process

· Fleet management

· Establish and maintain positive working relationships and levels of communication to ensure optimum service delivery and maximise work potential with existing clients

· Manage and mentor a team of helpdesk coordinators

· Completion of PCS audits

· KPI reporting

· Improve process efficiency, ensure full notes are made on the work management system for each job, to create full visibility for all Helpdesk team and management

Skills and Experience

· Minimum 3 years’ experience managing a helpdesk or service desk team, ideally within building maintenance or facilities management

· Strong understanding of CAFM software (preferably Job Logic) and ticketing workflows

· Excellent leadership skills with a track record of motivating teams and driving performance improvements

· Exceptional communication skills, both written and verbal, with the ability to liaise effectively across all levels

· Excellent UK geographical knowledge

· Ability to thrive under pressure and adapt quickly to changing priorities

What We Offer

· Competitive salary

· 40 hours per week, permanent contract of employment

· 20 days holiday plus bank holidays, additional holiday entitlement after a qualifying period

· Contributory Pension scheme,

· Professional development budget and access to industry training

· Staff Events

Build the future of building maintenance. Join us as Helpdesk Manager and make every call count!

Pay: £37,500.00-£40,000.00 per year

Benefits:

On-site parking

Work Location: In person

Quick apply

Refine Your Search

performance engineer jobs in bury, gtm

Helpdesk Manager

Process Engineer

Plant Operator

Performance Engineering Technician

EC&I Package Lead

Team Leader

NOC Engineer

Software Engineer

Facilities, Utilities and Sustainability Engineer

Graphics Performance Engineer

Bottling Hall Shift Manager

IMS Mainframe Systems Programmer

Technical Desktop Project Manager

UC Systems Engineer

Design Engineer

Field Application Engineer (m/f/d)

Lead Engineer - Materials Database and Standards

Senior Manufacturing Engineer

Project Engineer (Electrical)

Site Engineer

I want to receive the latest job alerts for performance engineer in bury, gtm

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