Project & operations support (construction) Work, Jobs in Bury, Gtm (with Salaries)

Helpdesk Manager
Armstrong Building and Maintenance Limited —Heywood
- £37,500 - £40,000 a year
- Full-time
- Management
- Maintenance
- In-person
Quick apply
14d
Business Administrator
Country Gates & Barriers —Stockport
- £26,500 - £31,000 a year
- Full-time
- Microsoft Excel
- Human resources
- In-person
Quick apply
4d
Demolition Administration and Compliance Manager
Rhodar Industrial Services Ltd —Warrington
- Up to £35,000 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Administrative experience
- Free parking
- Health & wellbeing programme
Quick apply
11d
Operations Manager (Warrington - Full-Time)
McBreen Enviro UK —Warrington
- From £50,000 a year
- Full-time
- Management
- Up to 50% travel
- Driving
Quick apply
6d
Part Time Accounts Assistant
ConstructionCrew Ltd (CCL) —Wigan
- £15 - £20 an hour
- Part-time
- Accounting
- QuickBooks
- Organisational skills
Quick apply
5d
Recruitment Team Manager
Acero Construction Ltd —Chorley
- £40,000 - £45,000 a year
- Full-time
- Sales
- In-person
- Leadership
- Gym membership
Quick apply
Administrator
Topmark solutions Ltd —Warrington
- £25,000 - £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
4h
Office Administrator
DT Groundworks —Bradford
- £14 an hour
- Full-time
- Microsoft Word
- CRM software
- Microsoft Excel
- Free parking
- Annual leave
Quick apply
5d
Contract Manager
Network Plus —Preston
Quick apply
11d
Project & Operations Support - Knutsford
Construo —Knutsford
- £35,000 - £40,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Annual leave
Skilled Labourer
Odc —Huddersfield
- From £13 an hour
- Full-time
- Organisational skills
- Power tools
- In-person
Quick apply
2d
M&E Clerk of Works (Mechanical Bias)
Ross Quality Control Limited —Manchester
- £37,500 - £45,000 a year
- Full-time
- English
- Analysis skills
- Supervising experience
Quick apply
General Manager
GAP Group —Manchester
- Full-time
- Microsoft Excel
- Management
- Microsoft Office
Construction Project Manager
BAE Systems —Samlesbury
- From £42,850 a year
- Construction
- In-person
5d
Engineering Supervisor
Equans —Manchester
- Full-time
- Leadership
- Communication skills
- Mechanical knowledge
- Annual leave
- Employee assistance programme
Trainee Project Estimator - Train to Fit
Babcock International —Warrington
- £36,000 a year
- Full-time
- Project management
- Communication skills
- Negotiation
- Employee assistance programme
- Life insurance
14d
Specialist Construction Project Manager
BAE Systems —Samlesbury
- From £56,766 a year
- Construction
- In-person
5d
Sales Administrator
SIG Plc —Warrington
- CRM software
- Sales
- Customer service
10d
Engineering Apprentice
Forbo —Bamber Bridge
- Communication skills
Engineering Manager
Equans —Manchester
- Full-time
- Leadership
- Communication skills
- Mechanical knowledge
- Annual leave
- Employee assistance programme

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Helpdesk Manager

Armstrong Building and Maintenance Limited -
Heywood

Quick apply

Job details

Permanent | Full-time
£37,500 - £40,000 a year
14 days ago

Benefits

Company pension
On-site parking

Qualifications

Management
Facilities management
Maintenance
Leadership
Communication skills
Help desk

Full job description

Are you passionate about delivering excellent customer support and leading a high-energy helpdesk team? Joining Armstrong Building and Maintenance Ltd as a Helpdesk Manager, you will champion exceptional service, streamline operations, and drive continuous improvement in a fast-paced environment.

About Us

With over 35 years’ experience we specialise in planned and reactive maintenance activities in the facilities management sector and project management and execution of planning, development and construction activities in the Construction sector.

Role Overview

Based at our Head Office in Heywood, the role of Helpdesk Manager is crucial to our success. Reporting directly to the company management and acting as line manager to our engineers and helpdesk team you will own the first point of contact for all maintenance service requests. You will optimise workflows, and uphold SLAs to ensure every call, email, and ticket is handled with precision and care. Your strategic insights will drive process improvements and elevate our customer experience.

Key Responsibilities

· Oversee daily helpdesk operations including work scheduling and SLA management

· Respond and provide updates on all work in process

· Fleet management

· Establish and maintain positive working relationships and levels of communication to ensure optimum service delivery and maximise work potential with existing clients

· Manage and mentor a team of helpdesk coordinators

· Completion of PCS audits

· KPI reporting

· Improve process efficiency, ensure full notes are made on the work management system for each job, to create full visibility for all Helpdesk team and management

Skills and Experience

· Minimum 3 years’ experience managing a helpdesk or service desk team, ideally within building maintenance or facilities management

· Strong understanding of CAFM software (preferably Job Logic) and ticketing workflows

· Excellent leadership skills with a track record of motivating teams and driving performance improvements

· Exceptional communication skills, both written and verbal, with the ability to liaise effectively across all levels

· Excellent UK geographical knowledge

· Ability to thrive under pressure and adapt quickly to changing priorities

What We Offer

· Competitive salary

· 40 hours per week, permanent contract of employment

· 20 days holiday plus bank holidays, additional holiday entitlement after a qualifying period

· Contributory Pension scheme,

· Professional development budget and access to industry training

· Staff Events

Build the future of building maintenance. Join us as Helpdesk Manager and make every call count!

Pay: £37,500.00-£40,000.00 per year

Benefits:

On-site parking

Work Location: In person

Quick apply

Refine Your Search

project & operations support (construction) jobs in bury, gtm

Helpdesk Manager

Business Administrator

Demolition Administration and Compliance Manager

Operations Manager (Warrington - Full-Time)

Part Time Accounts Assistant

Recruitment Team Manager

Administrator

Office Administrator

Contract Manager

Project & Operations Support - Knutsford

Skilled Labourer

M&E Clerk of Works (Mechanical Bias)

General Manager

Construction Project Manager

Engineering Supervisor

Trainee Project Estimator - Train to Fit

Specialist Construction Project Manager

Sales Administrator

Engineering Apprentice

Engineering Manager

I want to receive the latest job alerts for project & operations support (construction) in bury, gtm

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