customer service coordinator Work, Jobs in cardiff, crf (with Salaries)

Office & Scheduling Coordinator
Cardiff Cleaning Company —Cardiff
- £13 an hour
- Full-time
- Customer service
- Administrative experience
- Accounting
- Free parking
Quick apply
Hire & Sales Coordinator
GAP Group —Avonmouth
- Full-time
Customer Care Coordinator
Vertu Motors —Newport
- £25,539.00 - £27,539.06 a year
- Full-time
- Organisational skills
- IT
- Communication skills
- Employee discount
Quick apply
2d
Showroom Project Coordinator
B&Q —Cardiff
- £14.10 an hour
- Weekend availability
- Communication skills
- Employee assistance programme
- Employee discount
5d
Customer Services Coordinator
Siderise Insulation —Maesteg
- Up to £27,000 a year
- Full-time
- CRM software
- Customer service
- Computer literacy
- Free parking
- Health & wellbeing programme
Quick apply
13d
Client Service Coordinator
Exponential-e —Bridgend
- Night shift
- Customer service
- Analysis skills
- IT
- Referral programme
Quick apply
Customer Care & Planning Coordinator – Maternity Cover FTC
Magnera Corporation —Aberdare
- Monday to Friday
- Customer service
- ERP systems
- Organisational skills
14d
Production Sales Co-Ordinator
RECOVERY ROLLERS LTD —Ponthir
- £24,420 - £28,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
Quick apply
18h
Retail Change Co-ordinator
B&Q —Bristol
- £13.10 an hour
- Full-time
- Management
- Leadership
- Communication skills
- Employee assistance programme
- Employee discount
2d
Sales Co-ordinator
Oak Flooring Direct —Bristol
- £26,439 - £28,500 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Employee discount
Quick apply

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Office & Scheduling Coordinator

Cardiff Cleaning Company
Cardiff

Quick apply

Job details

Full-time
£13 an hour

Benefits

Free parking
On-site parking

Qualifications

Google Docs
Driving Licence
Customer service
Administrative experience
Accounting
Organisational skills
Communication skills
A Level

Full job description

This is a varied and important role at the heart of our business. You will be responsible for supporting the day-to-day running of the office, managing client enquiries, scheduling cleaning work, supporting staff coordination, and assisting with basic invoicing and payment administration.

A key part of the role will involve speaking with potential and existing clients by phone and email, so excellent communication skills and confidence handling calls are essential.

You will also visit client properties in the Cardiff area to provide on-site cleaning quotes. Full training will be provided, but access to your own vehicle and a full driving licence are required. Mileage will be paid in addition to your salary.

Key Responsibilities

Your duties will include:

Answering incoming calls and making outgoing calls to potential and existing clients
Building rapport with customers and providing a friendly, professional first impression
Responding promptly to email enquiries
Visiting client properties to provide cleaning quotes, with full training provided
Scheduling cleaning appointments and allocating work to staff
Managing and updating staff schedules
Monitoring staff hours, holidays, and availability
Requesting and recording customer feedback
Creating and managing customer invoices
Reconciling invoice payments
Recording supplier invoices and payments
Ordering cleaning supplies and equipment
Supporting the smooth day-to-day running of the office
Transporting members of the cleaning team when required

About You

We are looking for someone who is organised, reliable, personable, and confident communicating with a wide range of people. You should be comfortable working independently, managing multiple tasks, and representing the company professionally when speaking with clients.

The role also requires someone who is flexible and willing to start work earlier on occasion, particularly when transport for members of the cleaning team is required.

Requirements

Essential:

Previous administrative experience
At least 2 years’ customer service experience
At least 2 years’ administrative experience
Confident making and receiving phone calls
Excellent verbal and written communication skills
Strong organisational skills and attention to detail
Proficiency with Google Workspace, including Gmail, Google Docs, and Google Sheets
Ability to work independently and manage your own workload
Basic understanding of invoicing or accounting processes
Full UK driving licence
Access to your own vehicle
Fluent English

Preferred:

A-Level or equivalent qualification
Experience using office software, scheduling systems, or phone systems
Previous experience in a cleaning, facilities, property, or service-based business

Benefits

Free parking
On-site parking
Mileage paid for client visits
Monday to Friday schedule
No weekend work
Supportive, family-run working environment
Full training provided for on-site quoting

Additional Information

This job description is intended to provide an overview of the role and responsibilities. It is not an exhaustive list, and duties may vary depending on the needs of the business.

How to Apply

We are looking for someone to start in June. If you are a confident communicator, highly organised, and enjoy working in a varied role where no two days are the same, we would love to hear from you.

Join Cardiff Cleaning Company Limited and help us continue making spaces sparkle.

Pay: £13.00 per hour

Benefits:

Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

customer service coordinator jobs in cardiff, crf

Office & Scheduling Coordinator

Hire & Sales Coordinator

Customer Care Coordinator

Showroom Project Coordinator

Customer Services Coordinator

Client Service Coordinator

Customer Care & Planning Coordinator – Maternity Cover FTC

Production Sales Co-Ordinator

Retail Change Co-ordinator

Sales Co-ordinator

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