onboarding manager Work, Jobs in cardiff, crf (with Salaries)

Senior Onboarding Manager
Capital on Tap —Cardiff
- £500 - £750 a week
- Financial services
13d
Operations Support Manager
CitySprint —Cardiff
- £41,000 - £50,000 a year
- Full-time
- Travel
- Communication skills
- Annual leave
Quick apply
19h
Relationship Manager (South Wales)
iamproperty & iamsold —Cardiff
- Up to £50,000 a year
- Full-time
- Hybrid work
- Annual leave
Quick apply
Operations Manager - Military
Hugh James —Cardiff
- Full-time
- Hybrid work
- Management
- Organisational skills
- Communication skills
- Employee assistance programme
- Employee discount
Client Services Manager
AFH Financial Group —Cardiff
- Full-time
- Management
- Supervising experience
- Mentoring
- Employee discount
Customer Enablement Manager
LexisNexis Risk Solutions —Cardiff
- Full-time
- Management
- Analysis skills
- Organisational skills
- Employee assistance programme
- Employee discount
Library Enquiry Services Manager - HEO
Welsh Assembly Government Communication Centre Home —Cardiff
- £37,111 - £45,378 a year
- Full-time
- Travel
- Computer networking
1d
Library Enquiry Services Manager - HEO
Welsh Government —Cardiff
- £37,111 - £45,378 a year
- Part-time
- Presentation skills
- Travel
- Computer networking
1d
Client Onboarding & New Business Team Leader
Howells Legal Limited —Cardiff
- Full-time
- Management
- English
- Analysis skills
- Annual leave
- Referral programme
Quick apply
17h
Regional Sales Manager
OrderYOYO —Cardiff
- Up to £52,000 a year
- Remote
- Leadership
- Communication skills
Quick apply
5d
SMS Manager
JMC Aviation —Saint Athan
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Letting Agent
The Letting Experts —Cardiff
- £70,000 - £100,000 a year
- Remote
Aircraft Planning Manager
JMC Aviation —Saint Athan
- Maintenance
- English
- IT
- Annual leave
General Manager
Treetop Golf Cardiff —Cardiff
- £36,000 - £40,000 a year
- Full-time
- IT
- Employee discount
Quick apply
Business Development Manager
MacroActive —Cardiff
- £35,000 - £45,000 a year
- Full-time
- CRM software
- Sales
- Salesforce
- Work from home
Quick apply
9d
Senior Manager, People and Culture
Medr —Merthyr Tydfil
- £49,301 - £57,083 a year
- Full-time
- Presentation skills
- Human resources
- Agile
- Annual leave
- Employee assistance programme
Quality Manager - South West England
Family Adventures Group —Weston-super-Mare
- From £45,000 a year
- Full-time
- Driving
- Mentoring
- Communication skills
Quick apply
Commercial Manager
M Group —Monmouthshire
- Management
- Driving
- Travel
- Annual leave
- Employee assistance programme
General Manager
Acumen Logistics —Avonmouth
- £60,000 - £65,000 a year
- Full-time
- Management
- Business development
- Driving
- Free parking
Quick apply
Military & Veterans - Area Manager, Customer Fulfillment
Amazon UK Services Ltd. —Avonmouth
- Full-time
- Microsoft Word
- Microsoft Outlook
- Management
2d

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Senior Onboarding Manager

Capital on Tap -
Cardiff

Apply Now

Job details

£500 - £750 a week
13 days ago

Benefits

Cycle to work scheme
Season ticket loan
Company pension
Private medical insurance
Sabbatical

Qualifications

Financial services

Full job description

We're Capital on Tap
Capital on Tap started because small businesses were underserved. Big banks were slow, their products weren't fit for purpose, and small business owners often couldn't access what they needed. We set out to fix that.

Today we're a financial platform - not just a credit card company. We offer a best-in-class business credit card, SME-focused spend management platform, a savings product that hit £1 billion in funds within its first year, and a growing suite of tools and financial products that make running a small business easier.

1,000+ employees, £20bn in annual card spend, 200,000+ customers, 17,000+ Trustpilot reviews averaging 4.7 stars, and we're profitable. We've done a pretty good job so far, but we're just getting started!

Cardiff | 3 days per week in the office

Financial Crime / Customer Operations
Our Financial Crime team is growing quickly along with the company. They work on the front line to protect the company against financial crime such as money laundering and terrorist financing. From screening, onboarding, transaction monitoring through to CDD and EDD, they make decisions that really matter on a daily basis.

What You'll Be Doing ️

Lead and develop our high-performing onboarding teams.
Ensure our team's adherence to our UK and US regulatory obligations.
Identify and mitigate operational risk.
Define and track KPIs and KRIs to measure performance and identify improvement opportunities.
Managing the day to day onboarding operations including capacity planning, scheduling, training and competency management, SLA management and coaching and developing the teams.
Improve operations by using technology to streamline processes and enhance customer experience.
Manage the onboarding team in a fast-paced environment, adapting to change and collaborating across teams.
Serve as the escalation point for complex cases while staying up to date with regulations, industry best practices, and risk trends.
Supporting senior management in developing, implementing and communicating operational improvement and change.

Our Values & Culture

Just Pilot: We never settle for "good enough". We pilot new ideas fast, ask questions to figure it out, and scale quickly.
Why Not Today? Fast is as slow as we go - speed and simplicity gives us a competitive advantage.
Be a Buddy: We tap in from day one to help the team, we do the right thing even if it's hard.
Owners and Dates: We don't chase people. If you own a task and agree to a date, the expectation is that it gets done.
Feedback: We want our employees to flourish, so we regularly provide direct and constructive feedback.

We're Looking For

An experienced financial services leader specialising in onboarding due diligence, with a focus on business customers and complex ownership structures.
An adaptable and pragmatic leader with a hands-on, solutions-driven approach to problem solving.
A proven track record of leading and motivating high-performing teams in fast-paced, dynamic environments.
A subject matter expert with deep knowledge of regulatory and legal requirements, and extensive experience in risk assessment and control design and testing.
An analytical thinker skilled in interpreting complex data and driving evidence-based decision-making.

Interview Process

Stage 1: 30 minute chat with a Talent Partner
Stage 2: 60 minute interview with our Head of Financial Crime
Stage 3: 60 minute interview with our Customer Operations Director

Diversity & Inclusion
We welcome, consider and encourage applications from anyone who shares our commitment to inclusivity. Join us in creating a space where authenticity thrives, and everyone can do their best work.

Great Work Deserves Great Perks
We try not to take ourselves too seriously (all the time) so we make sure our office is decked out with a pool table, arcade machine, beer tap, and a couple of office dogs thrown in for good measure. Check out our benefits:
Private Healthcare including dental and opticians services through Vitality
✈️ Worldwide travel insurance through Vitality
Anniversary Rewards (£250, £500, £750, 4-week fully paid sabbatical)
Salary Sacrifice Pension Scheme up to 7% match
Octopus EV Salary Sacrifice Scheme
️ 28 days holiday (plus bank holidays)
Annual Learning and Wellbeing Budget
Enhanced Parental Leave
Cycle to Work Scheme
Season Ticket Loan
6 free therapy sessions per year
Dog Friendly Offices
Free drinks and snacks in our offices

Check out more of our benefits, values and mission here.

Other Info
Check out our 'Top Tips' for interviewing.
✔️Keep updated on new job opportunities by following us on Linkedin.
Email [email protected] if you have any questions.

Excited to work here? Apply!
If you'd like to progress your career within our fast growing, profitable fintech then click apply and we will aim to get back to you within 3 working days (during busy periods this could take up to 5 working days.)

Apply Now

Refine Your Search

onboarding manager jobs in cardiff, crf

Senior Onboarding Manager

Operations Support Manager

Relationship Manager (South Wales)

Operations Manager - Military

Client Services Manager

Customer Enablement Manager

Library Enquiry Services Manager - HEO

Library Enquiry Services Manager - HEO

Client Onboarding & New Business Team Leader

Regional Sales Manager

SMS Manager

Letting Agent

Aircraft Planning Manager

General Manager

Business Development Manager

Senior Manager, People and Culture

Quality Manager - South West England

Commercial Manager

General Manager

Military & Veterans - Area Manager, Customer Fulfillment

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