Sales support administrator Work, Jobs in Cardiff, Wls (with Salaries)

Care Home Sales Administrator
Caron Group —Cardiff
- £35,000 - £38,000 a year
- Full-time
- Hybrid work
- CRM software
- Sales
- Customer service
- Referral programme
Quick apply
1d
Fleet Sales Administrator
Lookers —Cardiff
- £27,750 a year
- Full-time
- Customer service
- Administrative experience
- IT
- Annual leave
Quick apply
Sales Admin
SGD Security —Cardiff
- £27,500 - £32,500 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Microsoft Office
Quick apply
2d
Administrator
Safe and Secure Training —Cardiff
- £26,000 a year
- 8 hour shift
- Sales
- English
- Microsoft Office
- Free parking
- Sick pay
Quick apply
5d
Sales Administrator
Karina Krafts Ltd —Hengoed
- From £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Sales
- Free parking
- Annual leave
Quick apply
12d
Vehicle Sales Administrator
Sinclair Group —Bridgend
- £24,960 - £25,700 a year
- Monday to Friday
- Sales
- Administrative experience
- Free parking
- Annual leave
Customer Service Administrator
CanDo Laundry Services —Margam
- £27,999 - £28,000 a year
- Monday to Friday
- Customer service
- Microsoft Office
- Data entry
Quick apply
1d
Lead Officer of Sales Administration
Icar Auto —Patchway
- From £33,000 a year
- Full-time
- Sales
- Microsoft Office
- Administrative experience
- Free parking
- Health & wellbeing programme
Quick apply
Sales Support Administrator (18 months temporary assignment)
Lidl —Severn Beach
- £24,934 - £31,486 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Travel
- Store discount
- Employee discount
5d
Contract Coordinator
Otis —Cardiff
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Part Time Office Administrator
PST Bespoke Furniture —Clifton
- £15 an hour
- Part-time
- Microsoft Excel
- Microsoft Office
- Travel
Quick apply
Office Support
Local Pages —Bristol
- From £24,420 a year
- Temporary
- Hybrid work
- Sales
- English
- Administrative experience
- Free parking
Quick apply
3d
Sales Office Administrator
RECOVERY ROLLERS LTD —Ponthir
- £24,420 - £28,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
Quick apply
MRO Customer Support Administrator
Safran —Cwmbran
- Full-time
- Microsoft Excel
- Customer service
- Continuous improvement
- Employee assistance programme
Office Adminstrator and Sales
IAS Solutions Ltd —Bristol
- £24,420 - £30,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
- Free parking
- Employee discount
Quick apply
8d
Brunel: Service and Installation Administrator
Obsequio Group —Bristol
- From £25,500 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Annual leave
Quick apply
Senior Parts Sales Advisor
MAN Truck & Bus UK —Bristol
- £26,846 - £31,880 a year
- Full-time

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Care Home Sales Administrator

Caron Group -
Cardiff

Quick apply

Job details

Full-time
£35,000 - £38,000 a year
1 day ago

Benefits

Company pension
Referral programme

Qualifications

CRM software
Sales
Customer service
Care home
Administrative experience
Organisational skills
Communication skills
Nursing
Time management

Full job description

Caron Group is a family of care homes across mid and south Wales. Our ethos is to provide quality care and to ensure that privacy, dignity and choice for our residents is at the core of everything we do. We have been operating in the care sector for twenty-four years and specialise in residential, nursing and dementia care for older people. We are currently undergoing an exciting chapter in our growth and are looking for dedicated individuals to join us on this journey.

About The Role

We’re looking for a passionate and commercially aware Care Home Sales Administrator to be the first point of contact for families exploring care for a loved one. This is a pivotal role focused on managing incoming enquiries from families, guiding them through the care journey, and ensuring a high-quality customer experience from first contact through to admission.

A proven track record in sales and experience using CRM systems to manage pipelines and track conversion, and strong interpersonal skills are essential. The successful candidate will leverage their sales expertise to respond to enquiries, build relationships with prospective residents and their families, engage with the local community, and support a range of marketing initiatives and campaigns.

You’ll work at the centre of our enquiry journey, combining empathy, communication, and commercial awareness to support families in making one of life’s most important decisions.

This role presents an exciting opportunity to join a dedicated and supportive team, where you can make a meaningful impact on occupancy, customer experience, and overall business performance, with clear scope for future progression as the function evolves.

Please note, the title of this role may be adapted internally to reflect business needs.

The Care Home Sales Administrator will be based at our Support office in Cardiff, however the role will involve some travel to the various care homes in the group.

Responsibilities:

Enquiry & Admissions Management

Manage all inbound enquiries (phone, email, web, social) with empathy and professionalism.
Build rapport with families, understanding care needs, timelines, and preferences.
Guide families through the full journey from first contact to admission.
Coordinate tours, assessments, and admissions with care home teams.
Proactively follow up leads to maximise conversion.

CRM & Sales Pipeline Management

Maintain accurate records of all enquiries in the CRM system.
Track and manage your enquiry pipeline to support occupancy targets.
Use data insights to prioritise leads and improve conversion rates.
Support CRM optimisation, workflows, and automated follow-ups.

Relationship Management

Build trusted relationships with families and act as their consistent point of contact.
Work closely with Home Managers to ensure seamless communication and support.
Ensure a smooth transition from enquiry to admission.

Commercial & Marketing Collaboration

Partner with Marketing to maximise lead generation and campaign performance.
Provide insights on customer behaviour, objections, and trends.
Represent the organisation at events, open days, and community activities.
This is not an exhaustive list

Essential Requirements:

Strong communication skills and high emotional intelligence.
Experience in sales, customer service, care, or healthcare environments.
Confident managing multiple leads or enquiries.
Highly organised and proactive.
Comfortable using CRM systems.

Desirable:

Experience in care home sales, occupancy management, or enquiry conversion.
Understanding of the care sector and admissions processes.
Experience working with pipelines, targets, or KPIs.
Interest in improving processes, workflows, and systems.
Awareness or basic use of AI‑enabled tools to support productivity, insight, or workflow enhancement, with a willingness to learn and develop these skills further.

Package:

£35,000 - £38,000 per annum dependent on experience
Employee Referral Scheme
Blue Light Discount Card (Eligibility to apply)
Auto-enrolment Pension Scheme
Hybrid working – 1 day per week working from home (post probation, terms apply)
Training towards your development

Required Criteria

Skills Needed

Qualifying Leads, Sales Metrics & KPI, Empathy, Telephone handling, Client Relationship Management, Time Management/Organisational skills, Communication, Administrative skills

About The Company

Caron Group is proud to offer 17 exceptional care homes across Mid and South Wales, each dedicated to providing high-quality, compassionate care tailored to meet the unique needs of every resident. We offer a range of services including residential care, nursing care, and specialist dementia care all delivered by a highly trained and compassionate team. Our safe, understanding and engaging environment helps our residents maintain their dignity and quality of life.

Company Culture

Caron Group's strength is attributable to our team of highly motivated, passionate and dedicated staff. We invest in exceptional talent and our people share a commitment to success that is second to none. This energy is harnessed to deliver the highest levels of relationship-centred care. We are committed to supporting our staffs’ continuous professional development throughout their careers, through the provision of formal training and development opportunities. The group offers a friendly family culture and supportive environment of teamwork, respect and integrity where everyone makes a valued contribution.

Company Benefits

We believe that caring for our people is just as important as caring for our residents. To reward dedication and contribution, we offer competitive pay and a supportive working environment. Our team members enjoy access to ongoing training and development, career progression opportunities, an auto-enrolment pension and an employee referral scheme. We pride ourselves on fostering a culture of collaboration, inclusivity and continuous learning, providing a workplace that inspires, empowers, and nurtures growth.

Referral bonus, Blue Light Card, Culture of recognition, Progression opportunities

Salary

£35,000.00 - £38,000.00 per year

Quick apply

Refine Your Search

sales support administrator jobs in cardiff, wls

Care Home Sales Administrator

Fleet Sales Administrator

Sales Admin

Administrator

Sales Administrator

Vehicle Sales Administrator

Customer Service Administrator

Lead Officer of Sales Administration

Sales Support Administrator (18 months temporary assignment)

Contract Coordinator

Part Time Office Administrator

Office Support

Sales Office Administrator

MRO Customer Support Administrator

Office Adminstrator and Sales

Brunel: Service and Installation Administrator

Senior Parts Sales Advisor

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